Best Replace in Phoenix AZ

It's my pleasure to recommend Adam and Atomic Construction. We replaced most of the flooring in our home with vinyl plank, upgraded our baseboards, replaced the carpet in the bedrooms and painted throughout. Adam's products are beautiful, the quality is excellent, and his price beat every other estimate we got. Moreover, his team was a pleasure to have in our home and their workmanship is fantastic. Adam truly wanted us to love our home, and he was willing and able to deliver it!

At first the gentleman helping was very attentive but it would have been nice to give us some space while we were looking instead of hovering. He did let us take a sample to a possible home that we were looking at which was nice. When I dropped off the samples no one was directly at the front desk so I dropped them off and walked to my car. A very tall gentleman stopped me from backing out and aggressively asked what my last name was, who was helping me and if anything worked. It was very intrusive and borderline scary as a single female. I understand that the sales people are payed off commission and he made it very clear to me, but they need to work on respecting guests personal space and having a nice demeanor when talking to them.

(Translated by Google) Well it's where I work

(Original)
Bueno es donde trabajo

Very happy how the wood was laid and installed. Everything came out flawless and makes the home flow with good energy.

I hired Alan to demo shower tile & reinstall new tile in our bathroom. From start to finish Alan & his sister were very professional. I made a mistake with tile & they were very understanding. They completed the job & the end product is outstanding. Very high quality work at an affordable price. I would highly recommend Alan's flooring.

Scott and his installers did an amazing job with our bathroom remodel and tile flooring. They were very polite , on time and cleaned up after the job was complete! Would totally recommend Scott and his crew of experienced installers for any remodeling jobs.

In my opinion the word crooks is the best way to describe them. They reported my initial review to Google which was completely honest and had it removed. This is in violation of the consumer fair review act which I've reported to the FTC.

Too much to list here but ill share a few items. They fraudulently charged me over $3,000 for glue(which during a repair of their original work I discovered they never uses) and refused to return it until I got an attorney involved and complained to the ROC. Then they eventually agreed to return it if I remove my review. Now they're ignoring my requests again for the refund so I have no choice but to pursue legal action.

They've incorrectly installed the floors by using shortcuts which causes the floors to pop up. It's been a nightmare as this is my only home and with each screw up I need to uproot my life.

They also removed a material called gypcrete without my authorization. I was led to believe they would be adding gypcrete to replace it but found out they used a cheaper material without telling me. Gypcrete is required by my HOA and now I'm I'm violation of HOA bylaws and CC&Rs.

They've damaged the common areas to the point my HOA sent me a large bill to clean up their mess.

Briana the project manager just makes excuses and has limited willingness or ability to help. All she does is text and when I try to call immediately hangs up and claims to be on a conference call. Hasn't called back despite trying to speak with her for months.

She ignores anything that you say that she doesn't want to address. I've asked for her supervisors contact and she just ignores the requests. Continuously making mistakes and not following manufacturer guidelines

Also caught her contractor stealing cash from my drawer and unplugging my security camera after realizing he was being recorded.

Wouldn't wish this experience in my worst enemy

My experience with MicMar wasn't as good. Started to plan my floor project and demo with them a few months ago. Spent a lot of time and many trips to their office for picking up samples to get the exact floor that we wanted and finally a few months later we were ready to get started. In the meantime we went thru 2 floor estimators (the first one was let go and the 2nd one left the company for medical reasons) and the 3rd estimator was about to cash in on all the hard work that was done by the previous estimator until I was told that he will do me a favor and honor the price that I was giving on the floor a few months ago because the material prices went up since. So just to be clear with his statement I specifically asked him on what he is referring to. Labor prices? Internal material prices? Manufacturer prices? His response was that they are charging me less for labor and the manufacturer increased the prices on the floors we picked out. The only thing he was not aware of is that I spoke directly to the manufacturer prior and specifically asked the regional representative if they increased any pricing on this specific flooring that we picked. His answer was no. When confronting the situation and flat out calling the estimator out on his lie in a chain of emails and I also had the owner Mike copied on the email. I got an answer from the owner right away to apologize for the misunderstanding and asked me how he can help. When I replied and asked him not to insult me with a misunderstanding statement since everything is in black and white on the email chain and challenge him to explain what I misunderstood. He went silent and received an email days later from another person that work there that she is trying to explain that their buying power is not as much and they're a small shop. According to the regional representative they did not increase any prices so I'm not sure where that is coming from.
Bottom line is if you want to get your floors or any demolition done by an honest company that don't lie to try to make a sale look elsewhere. I will NOT recommend them to any of my friends and family and I hope you do the same.
I do understand that they do have to make a profit but try to be honest and don't lie to your customers that are spending a lot of money. Also if they just admit to the lie since everything was documented in an email chain maybe I would have gave them another chance.

Their work is fantastic and their business ethics are impeccable! We LOVE our new flooring: both the bamboo wood flooring in most of the house and the carpet in the bedrooms. They'll be doing our kitchen remodel next. Great people to work with, can't say enough wonderful things about them!

We love our new shower! Ali was always on-time and his work was great. Would highly recommend!

We hired European Flooring and Design to install new hardwood floors, carpet, shower and floor tile. This was our first renovation and can’t say enough about how happy we are with the results and experience overall! These guys not only know what they are doing, but are excellent to work with along the way. John was responsive and always accessible as we worked through our decisions and schedules. We chose European based on the reviews and quality results everyone commented on….they absolutely did not disappoint!

Had different typed, which a lot of them don't.

This is the worst company I have ever come across they put no pride in there work they have no respect left me with a huge mess every single night after they left please go somewhere else and save your money cause you will be waisting it if you go with these clowns

Great place , with great knowledgeable people

They have done many jobs over the years for me and my family! They are awesome to work with!!

Tony and his team did our first floor tile and we are so impressed! Working with him was great, he was easy to communicate with, quick response to any questions we had. He took extra care to protect kitchen island and cabinets. We are so happy with our new floor and would highly recommend Footprints Floors. Thanks Tony!