Mich Auto Glass

Came here for a window repair, and in advance we had spoken about pricing and the owner of the shop is who I spoke to. The owner of the shop was very clear on pricing and what specific problems were wrong with my windows not functioning properly, and had agreed to go back the next morning. The owner told me the work would be done in about 2 hours, and upon arrival my car was the only one there next that needed to get worked on. An estimation of at most 2 hours, then became almost 4 and a half hours until I started asking what was taking so long. Keep in mind, my car was still the only one in their shop being worked on. The owner of the shop is both the person I spoke to and the one who worked on my car. I asked him if he could explain to me what specific work was done onto my car and his attitude immediately changed towards me. He simplified the problem of my windows, *DID NOT replace parts that needed to be replaced* like he promised me in advance he would, and told me that my job was to pay him for getting my windows to function, not to replace the parts that were broken when in advance he reassured me that replacement was going to be included with his work and that REPLACEMENT was needed in order for my windows to function properly. He called me crazy for recalling our first conversation and that he never went in detail what work needed to be done to my windows. The owner was filled with a very rude attitude when I confronted him on why he overcharged me and why he gave me false information when I initially arrived asking for help. The attitude of the owner was condescending and unnecessarily rude, complete change of attitude from when I first came asking for estimates and what was wrong with my windows.

I thought the price was fair and yes they are fast. One thing I was bothered by they broke my mirror and they switched it with another one and they didn't say anything and acted like nothing happened, I had to confront them about it. If they would of told me about what happened before switching it, it wouldn't bother me. Things like this makes me not trust a place.

Took my car in on the spot. Super fast and price point was fair. Good customer service.

Great place to get your windshield done always a great deal usually in and out with an hour

Great place and very economic. The guys work fast and they are honest.

This guy fix your windows for an affordable price., he also replaced my door handle.

Need a windshield great and cheap

Good service and great prices!.

The owner doesn't know how to talk to people. Very poor service

(Translated by Google) The people who attend are very kind and very quickly they changed my car glass...

(Original)
Muy amables las personas que atienden y muy rapido me cambiaron mi vidrio del carro...

(Translated by Google) Very good work and fast, in addition to everything, they are cheap, very good work, guys, they are definitely recommended.

(Original)
Muy buen trabajo y rapido ademas de todo son barratos muy buen trabajo muchachos definitivamente kedan recomendados

(Translated by Google) Good service and good prices

(Original)
Buen servicio y buenos precios

(Translated by Google) Quality service and affordable price

(Original)
Servicio calidad y precio accesibles

(Translated by Google) The staff is very attentive and friendly.

(Original)
El personal es muy atento y amable.