Best Replace in Phoenix AZ

Everette did a great job at drying everything out. Got roof and patio covered well too. Only problem was when he cut ceiling open and all the insulation fell out he could of sealed the area off before hand due to insulation getting everywhere. I had to wash down all counters and surfaces in the kitchen and living room when he was done. Plus rewash all my dishes that was in the strainer drying. Just don't realize how it travels through the air. He was very polite and when i needed him to come back he made arrangements quickly.

Best company to deal with for any water damage or repairs

Go To Services is a highly professional, and more importantly, trustworthy company. We have a busy toddler & needed a pool fence installed ASAP. They came out & installed one fast and helped me find solutions to other safety concerns I had with my pool area to ensure it was safe for my child. We are extremely pleased with the work!

I currently work here. Great people, very kind and helpful. Amazing job. I'm so excited to be apart of the team.

I had a water leak in the kitchen. Did not know who to go with. Someone told me about Acuity. After meeting with Ken I decided to get my entire house remodeled. I have a brand new house! Working with the insurance was a nightmare! Ken worked with the insurance and got my tile covered. I had water damage under the tile and the insurance was refusing to cover it. I am so happy with my home. Sometimes I still feel like I’m house sitting. Hard to believe that this amazing new home is mine!! ?

So thankful they could come out within 2 hours of when I called - life savers!

Mike is very professional. He knows how to work with your insurance. You’ll be in good hands with him. Highly recommended.

By far, best job I've had overall. Dan Keen is an selfless, honest and reliable boss who has literally taken shirt(coat) off his own back for me and has done many other acts of random kindness. He looks out for allhis employees as they were family. His work is unmatchable on all levels at a reasonable cost.

I had a house fire in November 2021 which caused extensive damage. Bethom Contracting was on the scene the night it happened and I chose them to reconstruct my house. They told me it would take about 8 months for me to move back in. It ended up being closer to 11 months. The delay was caused by supply chain issues, Covid 19 staffing issues with the permits and my mtg being sold to another company in the middle of the claim. Through all these hiccups, Bethom continued to work through these and said it would be completed by my birthday. They met that deadline! The house is beautiful! They were always a phone call and/or text away. They answered my questions and addressed any issues I presented them with - no matter how small or big. Alina was wonderful to work with. She was very empathetic and sympathetic to my situation and how stressful and emotional a house fire can be for someone. I highly recommend this business.

My experience with this company was terrible. Due to incompetence on the part of the city of Peoria’s Sewer department sewage backed up through the toilet in my first floor bathroom. I was relieved that they could get a tech out to clean it up within just a couple of hours. That sense of relief would soon pass. First they used our face clothes to dry up the contaminated water. Than used them to prop up their equipment. Pretty gross. The left their Dehumidifier and blower going in there overnight with the promise of returning in 24 hours to retrieve it and finish cleaning. Although I fit the appointment into my schedule they did not return as promised. After waiting a couple of hours I called them and we reset the appointment for this morning. Although they showed up on time, this time, they did not properly finish the job. They did nothing to clean the contamination on the floor. No anti microbial and there was visible waste left behind. I would not recommend this company. Lots of options in the valley when it comes to restoration.

I recently had the pleasure of working with Team Ossanna for my commercial water damage cleanup needs. They were incredibly knowledgeable and provided me with all the options available. The team was patient and answered all my questions in a timely manner, making sure I was well-informed about the process. I highly recommend Team Ossanna for any commercial water damage cleanup needs!

Nathan is outstanding!! I had a concern about a previous company and the product they used and the impact to my health. He drove down to my condo with a sample of the product to let me see if it was the same one and then inspected the room to ensure it was safe!!! AMAZING. I am so happy he put my fears at ease since the previous company was acting weird about the situation and wouldn’t let me see the product they used. This man is so kind and I would not hesitate to refer him or call him again if I ever need his companies services. A+ THANK YOU!

I replaced all my flooring and baseboards, also had some electrical done like ceiling fans, lighting, etc. I worked with Scott (part owner) as he was referred to by a friend of my wife's. He was wonderful to deal with and very responsive. Everything came out better than expected and I know some of it wasn't easy. We had two new pendant lights put in which came out perfectly centered over the kitchen island. The vinyl we chose looks amazing and the tile that got installed looks even better. I would certainly recommend them to any family or friend.

Do Not Use! If I could give Negative stars, I would!! Enough said...

Just want to say thank you to the great staff there for taking care of a friend of mine who’s just experienced a major plumbing emergency. She reached out seeking info on next steps to take and spoke to owner apparently. I’m told this woman responded quickly (which is huge in a situation like this) and was above and beyond helpful and informative and generally seemed to actually empathize and care about helping. Not a common thing these days unfortunately. So just a big thank you for the exceptional service.

This was the best experience I've ever had in customer service period. I was having an issue with my house flooding from a refrigerator leak and Miguel came and fixed evey issue and answered evey question my family had. He went above and beyond highly reccomend I will definitely use they're service again if need be.

I just started working for this company in Fairfield California the only thing I can said is a great company