Best Maintenance And Inspection in Phoenix AZ

I have worked with a lot of contractors over the last 50 plus years and I can honestly say that TSM Roofing was one of the best experiences I have ever had. They were responsive in providing an inspection and proposal to repair my roof. In my opinion, the proposal/price was more than fair. Once accepted, the work was done in a timely manner. They showed up on time, completed the project before the estimated completion date, and cleaned up when done. Tyler and Carolyn at TSM were a joy to work with and it is fair to say that they far exceeded my expectations.

I had to cancel my appointment due to a conflict but they were easy to deal with and responsive. I will consider using them when my schedule opens back up.

Great job , very good service , constant communication

Overall this was a great experience. I was a bit bummed that one of the corners of the fascia was not totally lined up and left about 1/4 or so off. Johnny came back out and repaired and then went above and beyond to prime the bare fascia wood too! The roof is beautiful and everyone was so kind and friendly. I provided water to the roofers and they appreciated that. They were nice too!

We had a little yellow stain in the ceiling of our room and called America Roofing to come and check it out. Ended up not being a leak from our roof but Ray ended up putting a little extra caulk around some of the pipes on the roof and told us it was likely a drip from our AC. Absolutely loved the honesty, whenever we need to redo our roof or there is another problem, absolutely going to go to America Roofing first.

Sarah was great, everything was timely and even a small error was rectified quickly. They went above and beyond and our rood looks great.

As much as I want to give five (5) stars, not able to due to the lack of follow through

Actually, it started out as five (5) stars, only for the customer service to decline the second day into the project and for up to two (2) weeks afterwards.

Pros:
** Estimate was competitive, if not slightly below other quotes I had received
** First day of project, not only did they show up on time, they were early...this fact I was very helpful it would continue through the next day
** The first day the team was focus and getting it done

Cons:
** Even before the project started, I requested an call the day before because I have six (6) special needs (medical and behavioral) dogs, needed to plan a pet sitter...that call did not happen
** Second day, a gentleman came by driving the company truck to drop of replacement roof tiles. I asked when the team would arrive because if I could save money with the pet sitter, that would be great. He made a phone call and I was advised someone will call me shortly with an ETA..it was 7:00 AM at this point
** Second day, same gentleman I asked if there would be a roof inspection after the project was completely, not only did he say that there would be one, he shared what would occur. He even noted he saw a few items that needed to be addressed as he could see from the ground.
** Second day, four (4) hours later, the call never came, at this point it was 11 AM, I called the office and asked for an ETA. I was told to call another person, that person's VM stated he was on vacation, I called back to the office and it was stated I would receive a call within the hour
** Second day, a hour later, no call, I sent an email through their project management tool, that was answered, ninety (90) minutes later the team showed up to complete the job. At this point it was close to 2:00 PM, which meant I could have save a lot of money with the pet sitter
** Week after I sent an email through their portal asking if there would be a final inspection. Here was the response: Hi Kelly, Yes I will be stopping by beginning of next week.I will let you know what day before I come I responded back to let me know day and time so I could have the dogs secured
** Two weeks after above response, I sent a follow-up requesting when would the final inspection occur....never heard back

What started as wow, this is awesome, ended with disappointment due to lack of communication, follow-through, and I have to wonder based upon these gaps, what may be missing, other than what the gentleman pointed out on the second date, on my roof?

BEWARE! We used Almeida for a tear off on our house in Mesa. We promptly sent our 50% deposit so they would start our project. From day 1 there was a lot of miscomunication. They forgot to install the fascia that we specifically asked for and also forgot to reconnect certain utilities such as our hot water heater exhaust, and other things. They sent an invoice out but the job was NOT done. We called to ask them and could not get a hold of anyone, no one ever called us back, then randomly one day another person was at our house finishing these items. There was no communication whatsoever. They don’t have control over their own jobs and have the worst service. When I got the final bill I noticed there was decking on it. Since I’m not a professional roofer I didn’t know what that is, I emailed to ask and the owner was extremely rude to me, I was so shocked that an owner of any company would talk to me that way. I then asked for photos, after viewing I promptly mailed my second check to pay the balance. They cashed our first check 2/8/22 and our 2nd on 4/5, it had to be mailed from a different state, they didn’t offer us another way to pay. The invoice was dated 2/17 however our roof was not finished until 3/28/22. On that day the owner emailed us stating things were done and to please remit payment. Just 2 days later they filed a 20 day lien notice. Then a couple weeks later I received a 2nd 20 day lien notice. Many weeks after we have been paid in full.
As I look at our communication the emails with my questions are the same day they filed this lien, truly the owner is being vengeful. She gave me grief about the payment taking about 5 days, but we live out of state and the only way to pay them is to send a check in the mail. My questions were valid and I didn’t deserve the rude replies, let alone a lien notice. I complained to the BBB, her response to the complaint was that I cannot read and was not involved in this project. I certainly can read and I've owned this home for 20 years, all checks were from me and I am certainly the customer.
This is unacceptable in so many ways, they should be ashamed. Sorry for the rant but people need to know this before working with them. Pay more and hire a company that values your business.

This was a Fantastic experience from start to finish. We had several roofing companies come out to give us estimates and tried to talk us into their more expensive products and time frames were 9-12 weeks. We got in touch with Castiler Roofing and spoke with Alex who pulled satellite as we were on the phone and was able to look at our patio roof and give me a real time quote on the phone. He let me know they could have this done in one day and that it would be a week out and he would call me. He followed up with pictures of a similar home/job they did and called me the day he said he would to tell me that his guys would be out the next day. Yonathan and his crew showed up, got their materials, and got everything done. They were unbelievably professional and explained what they were doing, made recommendations for what really needed to be done and worked the entire day getting everything done. It was a GREAT job, exactly what we needed, and the guys cleaned everything before they left. Alex and Yonathan were both very knowledgeable, professional, and did exactly what they said they were going to do. They really listened to what I was asking them for and delivered. The next day after working with Alex was amazing getting our roof inspection report and invoices. I would recommend this company hands down and plan on working with them in the future.

Very satisfied so far with Multipro Roof Soultions. They are actually re-roofing our home as I write this. Hayden Hobbs, our project manager has been thorough, professional and easy to deal with. He answers all of our detailed questions, and helped us through the insurance claim process after our roof was damaged a massive wind storm.

I had called Stapleton roofing for a roof replacement. They sent out a kid that couldn't be older than 21 years old. He hardly knew what he was talking about or doing even with me pointing him to all the areas of the roof that needed extra attention. I waited a whole week to get a proposal and nothing. I then called them back and they had concerns because I had a flat roof. Mind you I don't need any work done to my flat at all. I only need my shingles to be replaced. The comment they made was they would need to redo my flat roof as well if they wanted me to do the shingles. Which makes no sense. And then instead of giving me a proposal anyways they stated I was just going to be over 12k I didn't provide any back up to what they were talking about. There's no way my roof would cost that much. and even if it did they didn't even take the time to write up an appropriate proposal. If you don't want to do the job just say that.

Great place

Contacted Precision Roofing LLC regarding roof repair. Very professional, fast responses and excellent price!

I am an Arizona native & lifetime resident of Chandler. The house I live in is in fact my childhood home & very special to me. My house is like part of the family, so when it comes to any sort of home repairs I always thoroughly research all my options to ensure I find the best choice. After a referral from a high school buddy & some additional research, I found Phoenix Roofing to be the best roofers in town! The consultation was quick & easy, I was able to browse samples & have all my questions answered. The price was more than fair & the overall quality of work was exceptional. I was super impressed with the crew’s work ethic & cleanliness. In conclusion, I give Phoenix Roofing 5/5 stars & would use them again. You can trust them with your home’s roof & will not be disappointed.

Worst experience, I have ever had with a company! I signed my contract and gave my deposit back in December 2022, it is now March 2023 the materials have been sitting in front of my house for a month and I still don’t have a date as to when my repairs will be started! Dakota was my sales rep and after I signed my contract he just disappeared and I couldn’t get ahold of him. I was finally fed up with the lack of communication, so I reached out to get my deposit back. I was then in contact with Jason who is just as bad as Dakota the lack of communication is unreal! I have told them multiple times that this repair was emergent due to the leaking in my kitchen ceiling every time it rains, but no one seems to care about that! Highly recommend you find a different company to work with if you want to be able to get ahold of them and get updates or your project completed in a timely manner because you won’t get it with this company!

Very responsive, provided the quote and very professional with the follow thru when finishing the job. Great Job!

Great company and staff helped me get my roof fixed at a low cost!

The Workers were amazing. They finished this large two story Roofing installation in 5 days. The workers were always on time and cleaned up each day. The Price charged beat all the bidders. 30 year warranty with 15 year workmanship could not be matched. If you need a new roof, call them for a free inspection and estimate. You will be glad you did. Ask for Ivan.

Austin is the kind of guy that always over delivers when he gives you his word. If you want Quality, Integrity, and amazing customer service, please do yourself a favor and get your project done with Austin.

I like the people and work ethic of Capstone. Bill responds to my needs and that is good. I believe that I will be using them for the roof of my home for as long as I own the house. The roof quality will be passed onto another and I am confident the quality will continue.