Best Heating System Installation in Charlotte NC

Accepting bids at this time. In person, very professional and arrived early. Very good company rating.

I appreciate Jayson Tirado for his professionalism, and thank you for fixing it right.

Real stand up guy, great business, punctual, military, what more could you ask for. Call for an estimate. We did and it was a good decision in our time of need

The technician (Jeremy) was great. Thorough, explained everything, etc. No complaints.

My problem was a pool filter that was damaged by a nearby lightning strike. I told Bates when I called what my issue was. When the tech diagnosed it on-site, he told me he could fix any issues of power going TO the filter or control panel, but couldn't repair the actual filter (which turned out to be the problem). So, I paid $160 - $80 for the visit, $80 per hour - for a problem that Bates couldn't fix. If I had known such limits existed, I probably would have tried another company. Disappointing.

Zo is an awesome and so much professional. Zo is honest and very friendly. He got the job done quickly. I rated this service to the max satisfaction!! Well done Zo and thank you!!!

“Leon” Thomas Carver, went above and beyond the call of duty. He was responsive, helpful, and eager to assist. I loved how he took his shoes off and placed wraps over his feet. He was timely, and professional. Thank you IRV Plumbing! We would work with your organization again quickly as the the need arises.

Awesome business! They came the same day that I called and had our outlet problem fixed in 30 minutes. Wonderful customer service!

Paul and Brian came to our home and appraised the fan and lighting installation we needed, gave us a quote and a time for next week to do the work. Today 5/15/2014 they called and let us know that if our schedule allowed it that they could do the work today. When they showed up they were prompt, professional, personable, and friendly. The work was done in a timely manner, with a smile on their faces, the pricing was reasonable, and they gave an all around great experience. People like Paul and Brian are the reason me and my family will be making Call 1 Home Services the first call on our list to have any improvements that need to be done. these guys are the types of people in my opinion that keep customers loyal to the company.

We have been very impressed by their promptness in getting the job done and have recommended them to our neighbors.

Just terrible. I think I saw one of them smoking crack in the van.

The tech Marc was thorough, friendly, and professional.

We had a tech come out to diagnose an electrical issue on 1/13. The guy was very nice and explained what he thought the issue was and that the office would be in touch to coordinate someone coming back out in a few days because he thought Duke Energy needed to be involved as well. A week goes by and no word from the office so I called. The rep in the office seemed to really not care at all, put me on hold and said someone will call back. Fast forward another week and no still no call back. If you are looking for good customer service and timely repairs, Arch Electric is certainly not your company to call. $175 for a diagnosis and no call backs. I would not give a star if that was an option.

We needed an hvac inspection right away after our home had a tree fall during a recent storm. They came out on the same day and Robert M. was extremely professional, knowledgeable, and friendly. We will definitely use Progressive again!