Best Heating in Charlotte NC

Luis and his partner are very responsive, and professional. I always have a great experience. You can really tell that they work hard and value their jobs! HIGHLY RECOMMEND

We used Roby Electric for a whole home generator installation. Our project had a number of unexpected complications. What I could not say enough about is how Jake Mackey, our project leader, stood by us every single step of the way. He did not give up, brought in additional experts, partnered with an existing service provider we had, and took care of us at each step. Jake is outstanding at interacting with his customer. His demeanor stays calm, and he is always responsive. He listened to actually hear, validated frustrations, and stayed in problem solving mode. He even followed our project through after he was moved to another area of the company. He should train every employee on how to handle things well. What you want is a service provider that delivers on their promises and thanks to Jake, we got to that point. Roby also helped us with some smaller electrical matters while handling this project, and it is great to have peace of mind.

Great, efficient service. Everything was explained thoroughly. I appreciate the responsiveness and quality.

We are very happy with Bates Electric! Peter Herres was very professional! He installed 3 dimmers, and fixed an outage issue in our bonus room. He did it all in two hours. Other companies were looking to overcharge us, and said it would take hours to fix the issue. Peter figured it out right away. I appreciate his honesty, and patience with us. I would recommend this company, and Peter! We will hire again in the future!

Billy was amazing. He was more then on time, he was early which I enjoyed. Gave us all available options and pretty much gave us a whole lesson on filters and how they work with your system. Just overall very professional and nice as can be. If anyone ever is serviced by Billy please be sure to let me know how great of a job is doing.

Brandon was punctual, professional and very knowledgeable. I will definitely continue to use I.R.V. for my plumbing and electrical needs.

We needed light in our new shed and Johnathon and his team were fabulous from beginning to end! They were able to get a big job done in one day and in the rain! Thank you so much!

Outstanding customer service and great work. Water leak on a Sunday afternoon is not an ideal time to find help, but this business responded immediately and did a great job. I highly recommend this business for any repair work needed. Paul is amazing!

These electricians need to be on speed dial. Seriously, we just don't know what we'd do without them. They made our renovation plans simple and achievable. Thanks, guys!

Gene Cook is the friendliest, most professional and just all around nice guy. It seems that my HVAC issue has been resolved. If it's not, he assured me that they will come back until it is. Can't ask for anything more than that.

Very satisfied with the experience and how the technician explained the problems with our unit. Joshua, the technician, was very professional, friendly, and attentive to my concerns. He serviced our AC and replaced the parts that could of cost us a small fortune is not taken care of. Thank you Acosta Heating and Air.

I lost power to my well pump around Thanksgiving last year. I contacted
Arch and a nice man came out and trouble shot the issue. I was told that the best thing to do is replace and upgrade the line going to the pump and shed. I agreed and he set out white flags and took photos. He told me someone else would be out to give me a estimate. A week or so later another guy came out took measurements. I received a proposal on 12/15/21 I accepted. The county came out and marked power and cable lines. Then they went silent so I called them a few time to talk to booking. I got an excuse each time Mike just stepped out. Never got a return call from Mike. I finally found a company that wasn't booked and no longer need your services. Communication is the key, call the customer and say we under estimated or we are just not capable of doing the work. Don't just leave them hanging!

Always top notch service.