Best Residential Home in Phoenix AZ

My husband and I recently completed a home remodel through Phoenix Home Remodeling that included replacement of the living room floor, new kitchen, laundry room and master bath. They were recommended to us through a blog that services my daughter’s neighborhood in Gilbert. We did do our due diligence and got 4 estimates but ultimately chose Phoenix Home Remodeling. We found the company to be reputable with clear and honest communication throughout the process. They updated us with any changes to the original plan/pricing and finished the project within their estimated timeframe. Most importantly, they were sensitive to our concerns about the safety of our home and were respectful of the condition of our home. We would most definitely use them again for another home remodeling project.

Hands down best contractor. Not only knows the industry but the passion they have for their work is enviable. A solid and passionate work ethic goes a very long way in that business & it shows in their craftsmanship!

Derek came to my house on the holiday to install for me 3 grab bars in my bathroom. He suggested it to me since I am having back surgery in a couple weeks. He came with all the materials he needed, and was in and out an hour. So professional, worked clean, caulked so there would be no leaks and showed he was prepared for everything. I plan to use him when we remodel our bathroom. I have so much respect for a contractor as thorough as he is and will recommend him to everyone. ?

I would like to give a 1-Star review but to be fair, I will give a 2-star review because the job was completed. Just as a quick overview, I would not recommend Holtzman Home Improvement.

PROS and CONS List below:

PROS:

*Bathroom remodel was completed.

*Liked cabinet finishes and style options.

CONS:

*We were given a timeline of 6-8 weeks for project completion but ended up taking 6 months.

*In contract, the introduction page says that Brandon Holtzman “… will personally meet you and visit your job site several times throughout your project to ensure quality and care is not only in the workmanship but also in our demeanor.” Never met the man; not even once.

*“Designer” which they refer to as “sales-person”, had a hard time keeping up with the demands of our project. Made numerous mistakes in terms of measurements that caused wrong products to be ordered and mistakes in the actual remodel. Assumed certain details about project without consulting us. Example: Cabinet above toilet was bigger than expected (inaccurate measurements) and overlapped on to the exhaust fan, “Sales-Person” assumed that we were just going to move the exhaust fan altogether; this would have cost us hundreds of dollars to move the fan 2-3 inches.

*Crew would show up whenever, sometimes not at all even though scheduled. Had crew show up at 6am without notice multiple times. Had to state over and over again for a start time that worked for my family; between 7-8am. Nothing ridiculous. No consistency whatsoever.

*Some of the crew did not speak English, which I absolutely didn’t mind at all. But Project manager, “sales person”, did not speak the language. I never expected to be the sole translator numerous times in person and on the phone. Because of this language barrier, numerous mistakes were made on our project.

*Crew would come to job site and not know the status of our project, therefore would ask me questions about what needed to be done, as well as certain technical details that only a professional would know (example: electrical).

*Crew would come to job unprepared and would leave to go to Home Depot for 1+ hours to grab material. Not sure if this is standard, but I believe that they should have been prepared for the day’s work at our project.
*Overpriced. Example: Updated replacement of bathroom exhaust fan that was picked up at home depot for around $45.00-$55.00 and less than an hour to install, cost almost $400.00.

*Project manager forgot to discuss details of our project to team so there were details that were left out. Example: Requested to have a shower bench installed; shower was “completed” with no shower bench.

*Project manager and “sales-person” should have communicated more in terms of our project details; numerous mistakes could have been avoided.

*Low quality of materials: tile/grout. Numerous tiles are cracked, chipped, and grout has already started to come out in chunks. Also, grout that was never wiped off, has solidified and won’t come off.

*Already have water damage; yes, water damage in a bathroom on a pony wall that neither the project manager and “sales-person” gave input on how to finish to avoid said water damage.

*Was double charged, and charged for work not done. Caught mistakes by thoroughly reviewing receipt and was reimbursed. If I didn’t catch these details we would have easily been overcharged.

*At the completion of the project you are given a 5-year warranty. We have recently contacted Holtzman Home Improvement to come and fix said damage and have not heard back; it has been a few weeks already.

*Their slogan is “People should do business with people they trust”; would not recommend.

We had a large crack in our exterior stucco that was getting large with time. It was determined that the two existing materials where not properly joined to prevent the cracking. Tood Whittaker Drywall did a fantastic job repairing the crack. The Repair person ensured everything in the work area was protected from damage. Excellent workmanship, I would highly recommend

I currently work for Ben and finally found an employer that isn’t afraid or to good to bust his butt day in day out on the whole project with his employees! He is very meticulous, knowledgeable, and extremely accurate in all of his projects. He is the definition of a caring boss and professional businessman!... Can’t wait to see how many more families dream homes we make come to life!

They never returned my calls.

When I first walked into Trinity Remodeling and met the owner Anthony, I explained my frustration with the long waiting time estimates for kitchen remodeling I was given by competitors. Not only did he fulfill his promise to get my kitchen cabinets and quartz countertop project completed within a much shorter time period, but he far exceeded my expectations in so many ways. He was able to work within my budget. Anthony is a hand's-on owner who does not disappear after you sign a contract. I put it in his hands to create the plan working with my existing layout. I am so glad I did because he has excellent design vision no matter the space size he is presented. Anthony came to my house several times to check on the progress and called me often to ensure I was pleased. Each phase of the project was timely and smooth from demolition to the end. Every person or team he chose, whether it be demo team, cabinet and countertop installers, electrician or plumber....ALL were communicative, punctual, courteous, tidy, and excellent at their craft. The office support staff often called me to check in to ensure things were going smoothly. I was extremely pleased with my kitchen transformation. There were no surprise costs, as things were discussed up front about what could be added on if deemed necessary and those costs were very reasonable as was the total cost. I give Anthony 5 stars also in character as he truly cares about those who trust him to deliver.

From the beginning Ricardo was awesome. Really honest and upfront about our roofing project. I quoted four other valley roofing and remodeling companies and Graco’s product was the same and their price was really competitive. Went with them and are really happy with the result of the work and the customer service. Day before work was scheduled it rained and our roof finally started leaking, called Ricardo and he came out same day, covered it with a tarp (while it was raining) and he also went into the attic to check it out. Next day work was started and finished in two days. Excellent crew, solid work. Thank you Graco!

Do yourself a big favor and avoid a lot of stress and go strait to AZ Granite & Remodeling. We started our remodeling journey at Lowe's & Home Depot and soon regretted it. Shortly after we met Veny and company who picked up all the pieces of our bad decisions and put it all back together. Not only did he do a magnificent job on our countertops, but he also corrected extensive work which had already been completed pre-Veny and only charged us cost of materials. Trust us, you will not regret the price, speed, and quality of work you will be getting with AZ Granite & Remodel.

We had Spicegirl Remodeling renovate our kitchen this summer. New floor, countertops, tiling, lots of painting. We are extremely pleased with how the kitchen came out. Ericka was awesome and did what was necessary to ensure a great outcome. As with just about any project of this nature there will be bumps along the way but it is how those bumps are dealt with that matters. Ericka was flawless in handling those bumps and we can't thank her enough. After several months everything is holding up beautifully. Her crew was also very professional and we enjoyed having them work in our home. I highly recommend them!
Sal & Leona

We had the bathtub removed and new shower with glass doors installed. We were very happy with the procedure and the finished product.

The Remodel store is a local company that we didn’t even know about until we attended a neighborhood fair. They transformed my shower. Georgina and Sam were professional and easy to work with. I didn’t feel like they overcharged me. We had some minor issues but we were sure to let them know right away. They were quick to take action to remediate the situation and also didn’t hesitate to apologize when necessary.

The Legacy team went above & beyond in remodeling my master bathroom & home.

Legacy’s design team of Debbie & Jeremy helped me select materials & fixtures that worked with the existing character of my home to bring the looks together. The rendering Jeremy did helped me see how the space could be reconfigured & added touches that I never would have thought of that did not measurably impact the cost; they were small items such as a different placement/curvature of a wall & different type/placement of a drain. The thoughtful initial design really made a difference in the final product.

Craig was the superintendent & was fantastic. He handled any issues that came up during the remodel. Craig also, in overseeing the day-to-day work & trades, brought up small tweaks that, again, didn’t really impact the cost but made a big difference to the final look & functionality of the space. He really understood what I was looking for & had awesome ideas that the professional tradesmen & Legacy’s inhouse master carpenters were able to implement right on the spot, such as a different way to light our new sauna incorporating a hard-wired switch, complete with a stained glass effect & creating a built in look for my sauna. Craig also spent weekends working on making my master closet exactly what I wanted and beautiful too (solid pine). I really appreciated Craig’s technical expertise & making my remodel flow smoothly.

Legacy’s inhouse professionals were truly hard working experts at their crafts. Scott, Floyd, Steve & Greg made everything just look gorgeous & also mentioned little things they could do to really make things come together. Scott & Floyd, along with Craig, spent a lot of time creating my master closet & getting the shelving semicircle look/functionality I was going for, including Scott creating a wrap rod design. Additionally, extra matching solid wood around my sauna was added to enhance the look & even the relatively small tasks, such as making baseboard pieces such that they curve around a wall, were done incredibly beautifully by Scott. Floyd created 4 more build in closets made of solid wood that are very sturdy & maximize the closet space. He also installed my front door & master bath cabinets. They look phenomenal & most importantly, work perfectly. I believe many companies can procure nice materials but, without expert installation, it may not be quite right or not hold up well over time. The last two inhouse professionals were Steve & Greg. Steve took great care to make sure things were done how I wanted them, even small things such as hooks at an optimum height & configuration. Greg installed my half wall cabinets in my living room & made them look elegant with the way he built out the baseboards. The inhouse Legacy experts brought out the materials & design to their full potential.

In addition to the folks directly employed by Legacy, they work with a great network of skilled tradesmen. I was really happy with everyone who came into my home. Everything looks flawless, especially the tile work for my shower bench & built-ins. Ken painted my home inside out & made the walls look better than they were before by patching & fixing them, even items I had not noticed before. Everything he did makes my home look polished. Ken also put in/designed a new gate for me that is really stunning as it has an aged wood look.

On a practical aspect, Legacy also made sure that the materials were up to par. They sent my new front door back to the manufacturer twice because it did not meet their standards. It gave me piece of mind that they were making sure things were done correctly, even if I might never have noticed it.

Lastly, on a personal note, all of the Legacy folks were really great to have in my home & were always very flexible with an eye towards making everything about my remodel perfect. Legacy took the initial idea of what I wanted for my remodel & made it something really extraordinary.

I highly recommend Sun Country and Steve Garrett. As a Realtor in Scottsdale, AZ I have seen lots of home renovations, some good and some not so good. I had the pleasure to work with Steve and Sun Country personally on a project in Silverleaf Community. Steve took his time listening to the home owners wants and went above and beyond to deliver the vision the home owner had for this luxury home renovation. The work was done with the highest quality and craftsmanship which yielded several offers and a successful home sell. Thank you Steve and the Sun Country Crew.

We are really happy and highly recommend them. They are very professional, helpful, and detailed oriented. Their experience shines through. The process was smooth because they were on time and follow through with their commitment. All of the other contractors were very impressed with the work done from the drawings to the finished product. Ana was very quick to respond if we had any questions. Both of them were customer focused. Rob has a great eye for design which has made our dream kitchen become a reality. Thank you!

Very responsive and knowledgeable

The tech who came to do some rewiring in our office ceiling arrived early, knowledge, quick and consise. I highly recommend SHEWORKS!

Honest and reliable

We hired 123 Remodeling to renovate our kitchen and are so glad we did. Their designer came out for our first meeting and took measurements and explained the entire process to us. She has a great eye for detail and is very knowledgeable when it comes to knowing exactly what colors, finishes and fixtures will look best. Contractors showed up on time every day and their work quality was high-end. We love our new kitchen, thanks 123!