Renovation Inc

We were introduced to this company (Tabitha) from a contractor we were going to hire to do a renovation on a home we just bought. He sent us to Renovation Inc to look at various materials for cabinets, shower, floors & countertops. From the start Tabitha was very unfriendly and acted like we were taking up her precious time. The store hours on the door say they are open on Saturday, but in a conversation with Tabitha, who came off as very snotty, told us that they are wrong and they just started to close on Saturday. Luckily, we had an appointmen but we arrived early thinking we could look around the showroom until our appointment time. Once they arrived, we were introduced to the couple. The husband was very nice and friendly. Tabitha was not. She never smiled, never tried to build a rapport with us - didn't seem to care about earning our business. She may be talented in decorating, but she is not talented when it comes to connecting with a customer, making the customer feel that they matter, and that she wanted our business. In today's market, there are a lot of design options. Tabitha really needs to learn the importance of customer interaction and the importance of it. Her interaction told us that she thought was too busy and good for us and didn't want to say or do anything to prove otherwise. In text messages she never said thank you or you're welcome. Honestly, she is the rudest person I've ever seen who owned a business and who supposedly wants to work with people and earn business.

We took samples with us, and she told us she was going to meet with the contractor at the house to do measurements. We sent photos of our choices and of course, promised to bring the samples back asap. There was a miscommunication, and she was unwilling to do get the measurements done, even though it was her and the contractor's miscommunication fault. I was having dental surgery trying to accommodate her busy schedule. With all of this we decided that it was obvious Tabitha did not want our business and the contractor also lost our business because of her lack of customer service and flexibility. Once we fired them she kept texting us asking for the samples even though we promised we would return them within 48 hours - which we did. WIth the exception of the husband, the other guy that was there when the samples were dropped off was as unfriendly as Tabitha. Hopefully this review will help her learn that the customer is the basis of a business - not her so-called talent. I would stay away!

This company does subpar work. Extremely displeased with the workmanship and final product. Not remodeled well at all. Larry and tabitha were very friendly and helpful in the beginning but soon after turned into the worst kind of salespeople you can imagine. They added extra charges throughout the project that were not agreed to in the contract and Tabitha became very rude.

The staff if very helpful with making decisions especially since I am on a budget!! They don't seem to be greedy and mark up prices since they are the best I found so far, price match from anywhere which is also a plus. I Definetly recommend

They have a huge selection! They take time with you to make sure you get exactly what you want. And they price match anyone.

The Remodel store is a local company that we didn’t even know about until we attended a neighborhood fair. They transformed my shower. Georgina and Sam were professional and easy to work with. I didn’t feel like they overcharged me. We had some minor issues but we were sure to let them know right away. They were quick to take action to remediate the situation and also didn’t hesitate to apologize when necessary.

If you're remodeling your home or flipping a home this is the place for you, stop searching the valley for the best price it's here at Remodel Store and More! After months of searching for wood/laminate flooring we found the BEST deal here and more than once! Georgiana has been great to work with and strives to earn your trust and repeat business. You won't be disappointed!

Bootleggers! What a wonderfully fun and fantastic meal! Loved every morsel of the appetizers and our dinner! The wait staff is friendly and attentive. While we were there, several families with children were there enjoying dinner and there were some people at the bar side. Highly recommend going here if you are in the area!

I decided to do a major remodel of my home. It was overwhelming until I got much needed help from The Remodel Store and More. It was truly More as I not only was provided with the materials I needed but also with recommendations as far as flooring, cabinets, and color schemes.
Everything came out looking great!

Remodel Store and More is fantastic! Great prices, extremely knowledgeable, great consultants. Helped me pick out and design a whole house remodel. Staff were all very friendly. Professional all the way. Thanks guys!

Highly WOULD NOT RECCOMEND. They messed up my flooring and after trying to get ahold of them to fix they ignore me. If youre looking for quality work and/or someone to fix a bad job, contact Dave with Luxr... He fixed the bad job that was done here and for a very affordable price!

Hired this company to do my stores flooring, and it turned out better than I imagined! I get asked all the time who did the floors where did you get this and I always send them here! Will hire again for my next store remodel.

Found some superb deals on paint & other things for the outside of the house, and a gorgeous sideboard at the best price we'd seen anywhere! Now we check ReStore first when we start a project.

i just finished my floor yesterday and it came out really nice. They are licensed and still very affordable. highly recommended

Low quality installation, low quality material... I had to re-do my whole flooring... I would not recommend this company at all.

over expensive price, and cheap quality work, pretty sure there's better deals on craigslist.

Great sẻvice !! Thanks to the ladies in the front my job ứa done fast and easy!

Good place for home remodeling products and services.

Fantastic