Best Repair And Install in Phoenix AZ

Holy mackerel!!! Stop the presses and shut the door! I just received my corrected APS bill, since the installation and authorization to operate my Photovoltaic power system, installed by PEP Solar in late June. Briefly, there are two meters installed and monitored by APS. The first is a consumption meter and the second is a production meter. Following the authorization to connect in late June, my first bill was in excess of $142. When I called APS to get an explanation they stated that this was an estimate of consumption based upon usage from the previous billing cycle. Since the estimate was based upon the previous month PRIOR TO installation I presumed that the bill would “correct itself” the following month. The August bill was north of $194. Again, when I called APS I was informed that the meter was not consumption meter was NOT transmitting actual usage and they once again pointed to the “estimate of consumption”. But until it is corrected pay the stated amount.

September was again over $192. This was extraordinary. As a seasonal (winter) resident of Surprise, I was chagrined to see my electrical consumption was so high. Admittedly, I had made several trips back during the summer but these were measured in days. My electrical bills, translated to consumption were well above my expectations especially as in addition to the installation of a photovoltaic system, (something that I had always wanted to do) I had undertaken major investments in the installation of open celled insulation and smart home features. Those are stories for another time.

Back to the beginning. My corrected electric bill from APS is (wait for it); $-394.00. I called APS to confirm that I was not misinterpreting the – in front of the statement and they confirmed that I had a credit on my account.

As mentioned, like many consumers I had read about the advances in solar panel technology over the years. However, as a resident of the Pacific Northwest, residing amidst tall fir trees the dream of installing and using a solar system for my home was an akin to looking for Sasquatch. When we purchased our home in the Valley in June of 2018, the concept of began to potentially become a reality. I solicited bids from seven different vendors, including the big box vendor in our favorite store from the northwest. The big box store with friendly employees attired in orange aprons. The big name solar company specializing in leasing installations, who is focused on cars and batteries, and three independent installers including PEP Solar.

The presentations were all good. However, the demonstrated knowledge of Sean, regarding concepts, equipment, system design and configuration was outstanding. A major part any major investment of this type is the establishment of trust. Trust that the person presenting the information to you is knowledgeable and that the equipment that they are going to install is the most appropriate and will perform as described. Note, I am not saying the cheapest, that’s for government bidding. I was focused on reliability and durability.

The second half of the process is of equal importance. That is the installation crew. Although I have only observed PEP Solar crew, I had spoken with my neighbors who had solar photovoltaic systems installed and read several other articles and was completely impressed by their competence and professionalism. From the Project Manager Sean Gaddis, to the Project Foreman, Michael Andrede, I felt that they had my best interests in mind. They responded to my many questions with patience and honesty and were able to provide operational insight as to what to expect from my new system.

Thank you again and kudos to the entire PEP Solar team

Ormond Ormsby
Surprise, AZ

Overall instal process went smoothly management kept fluid communication throughout process, highly recommended

I have known Tom Buehler for decades I can personally attest to his character and professionalism. You will not find a more detail oriented and conscientious person in the electrical business. You cannot question his honesty and integrity. I would trust him with any electrical job, big or small. Give them a call!

We have a rooftop photovoltaic system that was installed about three years ago. Yesterday I noticed a FAULT on the Inverter and system production at zero. Unfortunately, our installer has apparently gone out of business so I called Solar Fix LLC. Mike had me send him photos of the error code and Inverter spec plate. He researched the error code and put me in touch with the manufacturer of the Inverter, who promptly corrected the problems remotely and we are back up and running. I now have my resource for future problems, and highly recommend Solar Fix to anyone, especially those who may also be a victim of the out of business installer. Thank you so much, Mike, for your help in getting our system operational in such a short time.

Customer service was great Brett kept us updated through the process and I would refer them to anyone and everyone

Great reliable service

Just had an installation completed, I guess time will tell if it was worth it and of the best quality. Not too happy with the communication between several of there employees the lying and lame excuses for a long installation when told it would take one maybe two days. I guess it's my fault for not listening to the ex employees that came over accusing them of lying and cheating there customers. But I stuck with them after all that thinking it was good business for them yes but not for me. Also never received that $1000 check they(Garrett) I was going to collect immediately right after installation. Bummer

Working with Semper Solaris was a pleasure. Dennis walked us through all our options for the system. He made everything very understandable and let us know what to expect every step of the way. The rest of the Semper Solaris team also communicated very well and kept us updated on the project. They handled all the paperwork and made the entire process very simple.

Thank you Dennis and the Semper Solaris team!

They went so far above and beyond to help me over the phone -and did it purely to help. He didn’t even charge me! Thank the Lord for people and businesses like this that are still willing to help people!

Exceptional service and reasonable price. Will use again ?

Very helpful and informative!

Had my system installed 8 months ago and my highest summer bill was 60$!!!! I used to pay around $400-500 for my summer months!!!! I’m so excited to build up some credits these next months!!!