Best Emergency Pumping Service in Phoenix AZ

After spending over a week dealing with a very dishonest septic company and trying to get a passing grade to sell our home, we called Mike Roybal Septic Services, desperate for an honest assessment of our septic. While the other company was ready to rebuild for thousands of dollars, Mike conducted the same tests and found no issues. We are now certified and ready to sell! Honesty and integrity is hard to come by and this company has both in spades.

I cannot say enough good things about Cave Creek Septic Service! I called with a question regarding an above ground, broken PVC pipe. It would have been easy for Ed to come out but he told us it was a simple fix, something we could do ourselves and actually walked us through the steps. He also told us to make sure we maintained our filter and even took the time to pull up the property plans for our home to help us determine where it would be located.

It’s hard to find a company that is willing to put the customer first and not just worry about making a sale. Especially in the midst of this pandemic, the time Ed put in today was invaluable and beyond appreciated. I have already recommended Cave Creek Septic to several others after my experience today and plan on using them in the future when needed.

They presented a lower charge over the phone which made my decision to go with them. And once they arrived at the property the driver/operator tried to convince me several times that our septic tank is larger than it is in order to attempt to charge us more. The service provided was rushed, incomplete, rude and unprofessional. Even though I have proof with previous service receipts from 3 different Septic Pumping Companies reflecting the size of our tank this Co. did not want even consider that information but instead eyeballed the size of the tank and charged and processed the order accordingly. What's more unbelievable and another example of extremely poor customer service the driver advised me that next time we need a septic pumping service that we should contact another Septic Pumping Company vs them. Will not recommend them to anyone but rather go out of my way to advise my neighbors not to use this Company.

We have used this company since 2008 for septic pumping. They did our initial inspection and 2 subsequent pumping. We even purchase our bacteria for the tank from them.
They have recently been bought out and ever since the service has been awful. It took almost 3 weeks and 4 phone calls to get a years supply of the bacteria. It took 2 weeks and 3 phone calls to schedule a pumping service, which they didn't show up for. So it took another call. They finally showed up damaged the filter, left the tank open (no backfill) and then wanted $1000 to replace filter. I said no and yo please come and backfill the tank. They said they would the next day. Guess what??? They didn't. I would recommend going with someone else. These guys have gone way downhill!

(Translated by Google) Very good service, the technician is very friendly and professional, very punctual, the truth is very service

(Original)
Muy buen servicio , el tegnico muy amable y profesional, muy puntual la verdad muy servicio

Matt Mattox was my serviceman and he was great. Matt was polite, kind and did a nice professional job. I was thrilled to have my faucet repaired and a new one installed. I had removed all of my cleaning products from under the bathroom vanity so that he could install the new faucet and Matt volunteered to put all the cleaning products back in the vanity for me and there were quite a few products, that was so very thoughtful.

I had Septic Medic to my home to fix tree roots in my leech fields. They did an excellent Job! I highly recommend them for any septic work you need done. Very efficient and reasonable. They went above and beyond by stopping out 6 months later to check to be sure it was ok. I greatly appreciated that. Also, they have smaller trucks which is very important for homes like mine that have driveways with many tight switchbacks.
Thank you Septic Medic!

We had our septic system pumped for the first time and risers installed for our septic system by Circle J Septic. We highly recommend them! Josh (owner) & James (worker) are both very professional, courteous, respectful, responds in a timely manner and does high quality work. Reasonably priced compared to other septic companies I researched. Josh also took the time to explain the septic system to us.
HIGHLY RECOMMEND!!

The gang at Ajax are simply fantastic. We've had the odd septic issues over the years and honestly, I can't imagine calling anyone else. They come as soon as they are able; they're knowledgeable and they don't try to plow you under, money-wise--when you are miserable and desperate and willing to do ANYTHING to get it fixed. HIGHLY recommend.

Look elsewhere! They told us we needed a new septic tank but considering we just had it inspected, I'm pretty sure they played us. Broke our sprinkler system and put in a new one which didn't work. Brought in rocks and just dumped them in random piles. We can literally see our septic tank sticking out of the ground because they didn't bother covering it correctly. Completely ruined our backyard and no professionalism at all. I could go on. Save yourself the headache of dealing with people that don't answer their phones after you paid them and seriously look somewhere else.

Cooper's Sewer & Drain came out to service our septic tank today. Chad was our service technician and Stephanie was the person we scheduled with. Very professional service from both employees I spoke with! Stephanie called to let us know when our tech was on the way and Chad arrived and made quick work of the job. Chad showed me a filter we didn't know was there and recommended yearly cleaning for it. When he was done, Chad cleaned up the area nicely and leveled out the dirt well where he had to dig up the tank access lids. I would highly recommend Cooper's Sewer & Drain! Thank you for your EXCELLENT service today!!!

Andrew was awesome! We loved him! He was super fast and friendly and explained everything thoroughly. I wish everyone that we hire was as professional but also as super nice as Andrew. He fixed everything right up for us. A person in a Verrado neighborhood facebook group referred us to Option One.... They came out and looked for free and the repair was very affordable! We called around 8am and had someone here by 10am... The lady who we talked to on the phone and scheduled us was wonderful as well! We will definitely refer our friends and family to you guys.

Recently called Sunset Septic to perform an inspection on a property located in Queen Creek and they got right on it within 48 hours of my making the call. They were timely, exact in it's location and did a great job digging pumping it out, digging it up and inspecting. My clients and I are very happy about the way they put things back, you can hardly tell they were ever there.

We are very happy with there service and will use them again when the need arrives.

Joe Conway
Designated Broker
A-Z Real Estate Professionals

We had a plumbing issue on Sunday. Mr. Rooter was here promptly and took care of it. (and didn't charge extra on a weekend!) We worked with Ken and Efren. Both were very knowledgable and efficient workers. Their dispatch was great about keeping us informed when they would be here. They guarantee their work. I highly recommend Mr Rooter!