AAA Ajax Pumping Service, Inc.

Had them pump the tank because I had used them twice before, price had doubled since last time. I understand because of the economy. 14 days later toilet backed up, opened tank and it was full again. Inspection and found a toilet Had been leaking from the fill/foat device. Definitely not their fault but when I called the office to get it emptied again the female who answered the phone was real short and said it would be another 500 dollars to emptied again. Felt that since it was only water in the tank they would be a little cheaper. When I mentioned my thoughts to her she said it will be 500 we have fees to pay too. So I called another company and gave my money to them. Will not be calling them again because of the female in the office.

Had a backed up septic system. Initial call was informative, helpful, and able to schedule next day pump out. Juan called early to say when he would be arriving, was incredibly kind, knowledgeable, quick service and answered all my questions. Great experience and I will use them again. They helped alleviate a difficult situation.

The gang at Ajax are simply fantastic. We've had the odd septic issues over the years and honestly, I can't imagine calling anyone else. They come as soon as they are able; they're knowledgeable and they don't try to plow you under, money-wise--when you are miserable and desperate and willing to do ANYTHING to get it fixed. HIGHLY recommend.

THEY WILL EMPTY YOUR WALLET BUT NOT YOUR SEPTIC - I had Ajax out to pump my septic. They drained all the liquid in the tank and charged me $700. When I looked in the tank after the driver had left, there was a HUGE mass still in the tank. It was directly below the inlet. When I called, the woman in the office said it was my fault for not having a large enough opening. This would make sense if the mass was in the corner, but it was easily accessible by the pump operator. I feel like this is their MO because the lady got really nasty when I suggested that they didn't complete the job. They refused to come out and finish the job or provide any sort of refund :(

What an experience, my house was flooded on a Tuesday night. My knowledge was so minimum with my system, after trying to figure it out through the night I figured that my septic was full ?.

I called Ajax the next day and within a couple of hours Sean was able to help me. Now I know that my system has to be checked every other year. ?