Cave Creek Septic Service

I called Cave Creek Septic a couple of days before Christmas about an ongoing issue we were experiencing with our septic system backing up and they got back to me very quickly considering it was the holidays.

I was battling at cold and my voice was shot, so they happily accommodated me by texting me to help diagnose the issue we were experiencing. Whoever it was that was texting me was clearly very knowledgeable as they were able to quickly diagnose the problem sight unseen. When they came out, they were very professional and got to work right away. The problem they thought it was ended up being accurate (filter cleaning) and they resolved it quickly.

What I really liked about the service is the technician was very helpful in answering all my questions. He even showed me how to service the filter in the future which will save me from having to pay someone to come out regularly. When it comes to pumping, they'll be who I have come out time and time again.

Cave Creek Septic truly is an asset to the community up here in the New River and Cave Creek area.

Keep up the great work!

Our septic was hidden under a artificial grass play area in our yard. We had no idea where it was, Cave Creek Septic went to work like a team of archaeologists and found it in no time. It wasn't an easy job but they got it done, fixed some issues and put the yard back to what it looked like before they started. We are very happy with their service

Definitely recommend Cave Creek Septic! From the first initial call Ed was very helpful by ensuring me its a job that they can handle as well as asking me questions to figure out what was going on. He made me feel like I was in the right hands! When Kurtis and Mike came out they answered all my questions and explained everything they were doing and why they were doing it! As a home owner Cave Creek Septic did everything I can ask to make me feel at ease during this hard time! I thought I needed a new septic system but really it was just a simple clogg in my line (glad i didn’t get take advantage of) Thank you guys!

I cannot say enough good things about Cave Creek Septic Service! I called with a question regarding an above ground, broken PVC pipe. It would have been easy for Ed to come out but he told us it was a simple fix, something we could do ourselves and actually walked us through the steps. He also told us to make sure we maintained our filter and even took the time to pull up the property plans for our home to help us determine where it would be located.

It’s hard to find a company that is willing to put the customer first and not just worry about making a sale. Especially in the midst of this pandemic, the time Ed put in today was invaluable and beyond appreciated. I have already recommended Cave Creek Septic to several others after my experience today and plan on using them in the future when needed.

HIGHLY RECOMMEND Cave Creek Septic Service!!! We had a major problem with our septic system just two weeks after moving into the house we recently purchased and are so thankful we found Ed and his crew. They are extremely thorough and take the time to answer questions, provided details, and even draw pictures to assist in understanding. We appreciate their honesty, quality of work, and exceptional business practices.

Ed is the man. I called him to explain my issue and he identified it over the phone. He was able to come the next day and resolve my issues. He located my tank, dug it up, cleaned the filter, pumped it out and had me back in working order by the end of the day. His pricing was reasonable, and he's just a great guy that you feel good about hiring. I will have Ed come out to clean my filter each year, and pump my system before large family gatherings.

Ed is great! He came out to pump our septic tank. He was on time, professional, thorough and reasonably priced. He was very informative and took the time to educate us on our septic system. He also installed risers on our clean outs to make it easier in the future to locate and access.
Highly recommend!! The best in the business!

Ed and his crew saved us from going more days without working plumbing! They squeezed us into their schedule the day I called to help us with our septic problems and stayed until late into the night to get the job done. They were even able to unclog our pipes that the plumbing crew couldn't do. We are happy with the service we received and highly recommend Cave Creek Septic.