Best Trane Services in Phoenix AZ

This company is by far the best in the valley. They will never disappoint you, from the front office to the techs in the field. Cody is our tech, he knows our unit and takes care of it. He is always truthful and honest, Cody knows his business. I would advise anybody looking for a GREAT COMPANY to call Desert Diamond, you will not be disappointed, all there techs are great.

Welker

The most outstanding professionals I've ever met. We worked with Justin, Jared, and Branden for an HVAC system for my relative Adriana. First off, safety and cleanliness was top priority. They placed paper mats down through the house, wore shoe covers, and cleaned up immediately after small messes. The care they took on our home was so respectful and deeply appreciated. They were well-mannered and spoke softly and compassionately to everyone in the household. Our pesky dogs barking in the closed room didn't deter them nor jade their attitude. They made small talk and built rapport with us. When the job was done, they went above and beyond to explain every last detail so we would be fully knowledgeable about the work that was done. If I could do more than 5 stars, I honestly would.

They were easy to get in touch with, and sent someone out right away. We plan on using them again to install an AC unit in our shed. Thanks!

The technician from Benefit Air, Juan, did a great job, as always.

This company has been top notch. I’ve worked with Taps and Jon at my work and now use them for my home. They are wonderful to work with and prices are fair and transparent. They are very responsive and communicate well. ComfortOne is my go to HVAC company.

HORRIBLE COMPANY! My air conditioning hasn't been working and I have already had 3 different people come from this company to fix it. They take advantage of you. Especially since I'm a woman they think I don't know what is going on! Do not recommend! I've had to come off of work three different times and still hasn't been fixed. I don't trust them

Highly recommend! 10/10!

I had an appointment scheduled for this company to fix a minor issue with my air-conditioning and the company said they left myself or my husband’s Apple messages to which they didn’t and when I called to see what was up and if the company was actually coming out they said oh we didn’t respond to our messages so we can’t send a tech out and I had to re-confirm the appointment and go through everything all over again I had done the night before. I had an appointment scheduled for this company to fix a minor issue with my air-conditioning and the company said they left myself and my husband’s Apple messages to which they didn’t and when I called to see what was up and if the company was actually coming out they said “oh we didn’t respond to our messages so we can’t send a tech out”. Go to companies try to call you again prior to coming out for an appointment and not just one and done. I had to re-confirm the appointment and go through everything all over again I had done the night before with my issue. The gentleman I spoke to then proceeded to tell me again this is my fault I didn’t answer my phone even though they had the wrong number and “that the ball was in my court and I could decide if I wanted my AC fixed or not”

I work in Industry where we use a lot of companies for air-conditioning and plumbing and they said the worst customer service I’ve ever received. Dementia and even though this was a minor fix that needed to be addressed I have a baby so I can’t have my house 100+ degrees that’s why I needed this fixed so quickly. Did not expect the treated so poorly to be interrupted and to be treated aggressively when I asked a question on why are you going through this all again I thought I had an appointment scheduled. I’ll be using the family ever again and I will be telling all my industry partners in multi family, real estate as well as my family and friends to not use this company based upon the customer service and lack of follow through from this company.

Amazing customer service experience. The customer service rep was very transparent with costs- even what the cost was to diagnose the issue.
Also because we are a commercial building we needed to set up an account. They were prompt, quick and set this up in the same day. The technician William was prompt, friendly, very knowledgeable. He did check to ensure the unit was working properly before explaining to me what the issue was when our other tech inspected it. Very reliable, helpful and a great team of people to work with.

Great service, new heat pump, installed in a timely manner, at a very good price.

Troy and his crew are the best! They were on time, answered all my questions and fixed my cooling problems immediately! I would recommend them 100%!!! Thank you for everything you do!!!!

Technician had lots of attitude. Said our unit would lose warranty if we didn't have the coils cleaned annually. When I told him I thought we had last year, he looked it up and said it had been done in June of last year and gave me rates for plans available. When I told him I would have to talk it over with my sister as we co-own the house, he was short with me. He never said anything else about findings with his inspection. I felt he was angry cause I wouldn't sign for an extended plan and left. Sorry I sceduled this call.

I couldn't thank these guys enough! We are small and only have the one fridge, luckily they were able to fix it right away. The other company we called was almost double the price for a simple fan motor.

If you’re in need of an HVAC company look no further. Jonathan and Sarah at High Efficiency Heating And Cooling are amazing and such a blessing. Can’t say enough great things about their quick response and willingness to come out diagnose, and fix my broken A/C after the first 100 degree day in Phoenix. Highly professional, knowledgeable, exceptional work, prompt, friendly, and most importantly trustworthy. So thankful I was led to this company. Definitely recommend them to anyone with an HVAC need.