Best Water Damage In Our Home in Phoenix AZ

I came home at night to a huge flood stemming from my toilet line bursting. Several rooms were saturated with water. I had no idea how to clean up something like this so I googled the first water restoration company I could find and boy am I so thankful that Doans was the first company to pop up on my feed. They sent a crew out immediately which was after hours over the holiday weekend. Javier and Allen were the tech team that came out and they were courteous , professional, fast and answered all my questions (and I had many). They sucked up the water out the rooms and placed fans and humidifiers strategically where the water damage is. There's still lots of work to do once everything dries, but I'm beyond thankful and impressed so far with this company and crew!

I work for a major insurance company, and I am thrilled when Water Damage Repair Cleanup Phoenix is involved in a claim! I know that our customers will be taken care of and be completely satisfied with their service.

nice young men worked well together as a team to tear out water damaged wood floor but as i called them- home wreckers- as a joke and that they did as it was their job it took 9 days to remove 1200 sq feet they could have needed more help to speed up process the basic core team was great but new guys showed up and didn't have the team work down - I was satisfied but had to call on management to get them to work Saturday as they said they were taking basically Friday thru Tuesday for Labor day off while our wood floors had yet to be removed-Good job a l scrapes and nails left on floor and walls but that is what it is-they needed more help I would reccomend ServPro and this season of haboobs gave them too many jobs

I had a whole remodel done, I had majority of their services done as well and highly recommended! Austin and Tyler were great techs specifically and super professional! Thank you guys:)

We were strung along for 3 months with very little to no communication. We were lied to about a permit delay (was never actually requested). They sent paperwork asking for payment because admin thought the project was almost complete and work still hasn't been started. Today we received a call that the foreman quit awhile ago and they can't do the work. They blamed COVID, but COVID doesn't mean you can't be honest and return a phone call. Zero follow through, zero transparency- many unreturned calls and not one minute of work on the house.

Did fantastic work on what needed doing! Definitely recommend!

Quickly responded to dry out water damage.
Professional and friendly service.
Very happy with the results!

Quick emergency water leak cleanup and repair was made at our home in Goodyear. Highly impressed and will recommend this company to friends and family if ever needed.

Fantastic and prompt service. They went above and beyond remediating the water damage we had by allowing me to hand off the project to them completely so I didn't have to worry about it.

They communicated extremely well and really made you feel that they cared about your issues while handling the communication with other contractors and claims adjusters very well and kept everyone on the same page.

This company's quality of work is fine but the business side is shady! I was lied to by my project manager about fake emergency my crew had to go to as an excuse for why no one arrived to my house when they were scheduled. My crew of 1 drywall person showed up the next day and had no idea about the emergency call he was supposedly on. The drywall person said he was given no information about my job from his boss so he showed up unprepared with no products. I was told that they would add extra guys to my crew to get the work done that day but the only other person who showed up with a person to measure for the cabinets which had already been done with the initial walkthrough (he also had no idea idea of the emergency call he was supposedly on). Apparently they hadn't even started making the cabinets. The guy who came to measure said based on the workload they had it would be another 5 days before it was ready. My project manager tried to make it seem like he was giving us special preference and working things out to get the cabinets ready quickly when I had already be quoted the same time frame from the guy measuring the cabinets. Were my cabinets ready on time...nope! A few days later the cabinet installer finally came and finished the job (he also had no idea idea of the emergency call he was supposedly on). Then I got the bill...they charged me to replace vinyl flooring that I never had and that they never installed!!! They also said they didn't keep track of labor hours! Don't believe a word they tell you and watch your invoice closely.

We were unfortunate on two different occasions that pipes burst and flooded parts of our house, and one of them happening on New Years Day. Both cases, Arizona Construction & Restoration were called out to respond to our water damage. They showed up when they said they would be there, and they completed to job on the time line they gave us. This was Key to the whole mess...They have an amazing team and they have my business if ever needed again...Thank you ACR

If you want prompt and quality service, ASAP Water Damage Restoration is the company for you. I had a leak in my washing machine and it ruined my carpets. I called them and they were at my house on the same day. Thank you ASAP!

Ryan and his team responded quickly, explained the needed remedies, and performed the required services in a timely manner. Excellent service.

They were professional, efficient, and honest!!!
I highly recomend them to anyone who might need their services!!!

Tom Campbell called right after I clicked the send request for estimate button on-line. He was incredibly polite and extremely helpful. He listened to my issues and made an appointment right away, convenient for us. Not only did he do a very professional job, but went above and beyond, especially with how reasonable the price was. Tom also did follow-up, answered texts/e-mails quickly, and made No mess, thank you!! Tom Cambell, Josh and Green Home Solutions of Scottsdale, are the ones to call for help. I am not family, even though it may sound like it :}

Run away do not I repeat do not use them the worse in US and over priced

The technician work performance was excellent especially on the roman honeycomb blinds. The technician cleaned the back of the blinds as well as the front. Never before Have I seen them so clean. I will always use Coit.

Top Notch. Kaiser has gone out of his way to help us with damage left by a running toilet. He also helped us with communication to the actual insurance company
handling the claim. I Wish more people in business were as honest and helpful as the team members at this Servpro location. The night the damage was discovered they were there within two hours of our call to them.I cannot begin to express my gratitude to Kaiser and his crew.
Donna Sauer

We recently had the misfortune of having our water heater breaking and emptying all of its water into our guest room. Our walls and carpet were fully soaked. We called 991 Restoration and Rocky Dunn was at our home within an hour. The damage was extensive but Rocky and his crew worked for several hours removing the effected dry wall, molding and carpet. They immediately set up all the necessary fans and dehumidifiers to begin the drying process to insure we did not develop mold. The drying process took several days, and Rocky was there each day to check the moister levels. After the drying process was complete Rocky coordinated the reinstallation of the carpet and began the work of reinstalling the drywall and molding. His pricing was very reasonable, and his work was impeccable. Rocky was also very helpful in working with our insurance company minimizing the total time of disruption to our home. While this is not an event anyone wants to go through, we were very fortunate to work with Rocky and 911 Restoration. Highly recommend Rocky and his team for any of your needs.

I have known Robert with Phoenix Water Damage for many years. He is one of the hardest working and honest people I know. If you’re going to get a water damage issue taken care of you will be in great hands with Robert and Phoenix Water Damage Services