Best Sewage Extraction in Phoenix AZ

We had a slab leak that led to removal of our island. Jacob anwered and came out quick to answer any questions and see what needed to be done. Charles and his crew came out to remove our island and were super informative and knowledgeable about the process since we had to go thru home insurance. They were super friendly, helpful, courteous and left my house cleaner than when they started. We chose them based on their reviews and we are so happy we chose them. No one wants to discover a leak but if you do, this team is awesome!!

I had nothing but problems from this company; dealing with them was a 6 week nightmare. Let me paint you a picture really quick. About 14 months before my interactions with this company I spent close to 40k remodeling my kitchen. Fast forward those 14 months and I discovered I had a leak in my (brand new) kitchen. My insurance company sent ServiceMaster by Desert Dry to pull out my cabinets and walls and quarantine the area.
When I got home and realized they put my brand new, very expensive, clearly custom built WHITE cabinets outside on my back porch with ZERO protection. This in Arizona, in monsoon season, in an unfinished back yard (think dirt people, lots of dirt) and they put WHITE cabinets outside.
This has the effect of staining my white cabinets with brown. Then I notice that on 3 of the reusable cabinet doors and the faux face plate that goes underneath the sink, had gauges in them. These are not small gauges that are just a ding here or there, no they're extremely large and noticeable. And if that isn't the worst part, I notice that there is also a portion of my (again, custom built) bench seating that spans the opposite wall of the kitchen, right next to my back door. Clearly they were careless and drop something on it to damage it.
As its late Friday afternoon by the time I get home, I wait until Monday to call to discuss the damage that was done to my cabinets and bench. I speak to Hector initially who wants to see the damage, to which I agree. Then on Wednesday Hector calls and says they'll be there in 45 minutes to remove the quarantine and take pictures of the damage. I told him that he was more than welcome but without me being there I didn't know if he would see all the damage. He said ok, just send me photos later and he left a card which had his number as well as a generic office email. I called Hector twice that week and left messages and never heard back, so on Sept 5 at 2:05 pm, I emailed photos of the damage to the info@ email address. At 2:11 pm, Chelsea responded that she was forwarding it on to Chris, Hector, Ashley, and Sandi (the mitigation side she said). On Sept 10 after no response, I again ask for an update with everyone cc'd. Chelsea again responds that she forwarded my email. On Sept 17 after no response I again send another email, this time with a quote I received from my cabinet maker for the damage. Chelsea responds immediately and tells me that they want to send someone to look at my cabinets. I tell her he can come Wed or Thur afternoon but I am 100% certain my cabinet maker will have to handle it because it is a completely custom job.
The guy she sends shows up on Sept 25th, spends less than 5 minutes in my house and agrees that my cabinet maker will have to handle this. On Sept 26th, I send yet another email asking if we can now proceed with my guy fixing the issue because her guy cannot. Again, no response. On Sept 27th I receive an updated invoice so I forwarded that on. Again, no response. On October 1st I call my insurance adjuster(who sent this company to me) and ask for help. He proceeds to immediately email everyone that I have been emailing with and within a short time I get a phone call from one of the owners. He is upset at the cost to repair everything and is borderline rude and accusatory. He requests more pictures and information about the cost which I provide and even put him in contact directly with my cabinet maker. After another day or two of going back and forth, I get my husband involved. In the end, the did pay for the damage they caused, but the headache of having to deal with them makes me seriously mistrust them and I would NEVER recommend them to anyone.
Unfortunately I had to shorten some of the details because Google character limit but lets just say dealing with them was a nightmare.

I would definitely use Arizona Fire & Water again. Caesar was on time, very polite, friendly and professional tech. I had water damage in my kitchen. Caesar did the installation to my wall, base boards and painted the kitchen. The work turned out GREAT! He replaced my wall that had to be ripped out due to the mold. Replacement looks like nothing ever happen to my kitchen and paint skill are good. No paint on my floor and clean up after he was done. Also, their field manager came out to follow-up making sure everything was okay, if tech needed any extra materials. This is a good company. I would definitely refer them to my friends.

I had a great experience using Rocky Mountain Restoration. Their crew is professional and provide the services well.

Robert and company are all rock stars! Their customer service and overall workmanship skills are through the roof. You couldn't find a better company for water restoration. I totally recommend Phoenix Water Damage Services. Thanks guys!

Jakob and Dustin were amazing! They responded late at night for our water damage! They were super thorough and worked so hard and explained everything to us in detail. They remediated quickly and cleaned everything perfectly. Highly recommend!!!

Patrick and Kyle at Venturi Restoration are my go-to for carpet cleans and water extractions at the community I manage. I have relied on them for years now, and they understand that I expect excellent quality at a reasonable price. I highly recommend their work, they are worth the price. They will save you money in the long run by reducing the likelihood of carpet replacement. Call them today.

Absolutely love how wonderful they are to work with. My clients and I have used them for years and have nothing but wonderful things to say about them. I highly recommend Service Master to all my clients and family. ?????

Wow! These guys do spectacular work and they're worth every penny. They made everything look so easy, they're certainly who I would recommend for remodeling work.

I had water damage in my home, Greg and Frank came out. They were extremely knowledgeable, quick and efficient.

Brandy does a great job and has helped our insurance clients many of times. We highly recommend them and their services.

This company was nice at first. They were there right away. Helped us get into a hotel. And started our house right away. Come to find out they sub contracted the work out and are trying to charge us 80,000 just for demolition and clean out in our house! Also they kept saying they would send this or that or call us back the following day we had to call them back after a day and couldn't always get a hold of them.

DRR is great team that responded very quickly and got to work immediately and efficiently. They worked with me on all the details and aspects of the water removal and clean up. Great full that they responded as they did. Highly recommend DRR for your one stop disaster recovery needs.

Parts of organization are great..others good

Phil and Aaron called me to confirm arrival and did so right on time. They listened to me explain the problem and did everything they could to help determine the cause of my leak. Unfortunately, they were not able to fix my issue in the end but still pointed me in the right direction for next steps.

Great customer service! They move quick and get the job done, also very professional and would recommend them to family, friends and coworkers

Our toilet leaked (from the bottom) and the bathroom had to be torn up to contain the mold and bacteria. When they first tore it up, I didn't think there was any way it would look the same.

We had three different guys come out for this project. The work was phenomenal--it looks like nothing ever happened. But all three of the guys were high quality people. They were prompt, cordial, professional, and any other superlative I can think to attach. They took care to do it right.

We had a small attic pipe leak for several days that resulted in drywall and baseboard damage involving 2 bedrooms and a closet in a 1958 block ranch. After some research and checking BBB I called Ryan Riedy owner of Square One Restoration to check it out. He arrived quicker than I would have guessed with a case of fancy cameras and other gear that can see the water content in the walls to see the extent of the damage without ever pulling out a hammer or wrecking bar. He took hundreds of photos to send the insurance company throughout the process. The removal of wet materials and clean up was done in total isolation from the rest of the house and rooms so there was zero dust. Floors were protected all the way to the front door. Care and attention to details at every step including excellent Covid protection by Ryan and all the professional crews. His drywall guy Shane is a real wizard with the repairs and blending the texture and color so we cannot tell we ever had damage. The walls came out great but the closet really came out even better than before the damage. You don't often get the owner of a company take such a personal interest in the project and Ryan really works hard to insure you are happy with the result and you will be even at his expense.
If you need damage restoration or remodeling you can absolutely rely on Square One Restoration to do a professional job you will be thrilled with as we are. Thanks Ryan!

Connor has been great — very communicative and professional. I am very satisfied with the work that has been done.

I just want to thank Nick and his family for the great service they did at my home. I had a terrible situation with my kitchen sink and counter top but they were able to rectify and restore it with no problem. I want to thank them for being so professional and kind. I would recommend them to anyone.