Best Roof Inspection in Phoenix AZ

I would recommend Doan Restoration to all my friends. Wonderful service, friendly and professional workers, fair pricing.

Thank you, Water Damage Repair Cleanup Phoenix. Troy and Bob did an outstanding job. They were professional and did great work! I'd definitely recommend them!

While I was out of town I got a call form my landscaper who told me there was water coming out of my front door. I Had a great experience dealing with this company. They were very professional over the phone and had someone at my property within the hour. Everyone in the company I spoke with answered all my questions and took care of the mess. My insurance company was very pleased with the work these guys did. Definitely a company of excellence and I recommend it.

My family & I suffered a house fire on March 31, 2019. As of August 28, 2020 (17 MO. POST FIRE) we have NOT been able to finalize the business relationship we started with AFW on 3/31/2019 due to their abhorrent business ethics.

I would NOT recommend this company to my worst enemy. Just for the record, this is the only time I have ever written a negative review, I don't like confrontation, & I stand firmly by everything I have written below.

AZ Fire & Water Damage Restoration INC. (AFW) have dragged the reparation of our home for months, made empty promises to complete work, provided shoddy workmanship that had to be redone various times over, & have basically attempted to charge approx. $30,000 worth of work NOT done to the home before I called them out on this, threatening legal action, in order for them them to take me seriously. Additionally their contents department has lost & damaged personal items collected from my home to clean post fire.
I feel that my family & I have been more than patient & kind with AFW, giving them dozens of chances & ridiculously ample time to finish work, but they have taken this kindness as a sign of weakness they could exploit.

During the time the company was repairing our home, they had an issue with the 2nd of 3 contractors that were hired to oversee the project. The 2nd contractor, Leonel Campas, was let go from the company sometime in January 2020, & AFW did not have the decency to let us know. Our house wasn't worked on for months & it took a negative review on Google in February 2020, in order to be assigned another contractor and obtain a meeting with the 3rd contractor, David Brady, and the general manager, Dean Hamilton, of the company to pressure them to finish a job they had been hired to do.

The 2nd contractor has become a scapegoat of sorts to which the company has continuously blamed the mishandling reparation on our home, instead of taking responsibility & trying to rectify their mistakes in a timely matter.

Even though Brady & Hamilton were very apologetic & promised to have the work on the home finalized by April 2020, we had to continually babysit them to finish the work, & we have still not been able to end this nightmare.

By the end of April 2020, the money our insurance company had allocated for our temporary housing ran out & the house was still NOT finalized. My family & I were forced to move out of the temporary housing and into a hotel, during the beginning phase of the COVID-19 global pandemic. I lost my job as a yoga teacher during the pandemic and was forced to pay for a hotel & food (since we did not have access to a kitchen), placing myself & my family in danger of contracting the novel virus & dipping into my savings for TWO weeks until the house was somewhat hospitable. Floors had not even been finalized by this time.

I requested that AFW pay for some of these hotel fees I had to incur due to their incompetence, but they outright refused to do so, or accept any kind of responsibility for the significant hardship my family & I suffered due to their negligence & terrible business ethics.

When we finally moved back into our home on May 16, 2020 there were still many things that had not been repaired yet, including NO AIR CONDITIONING on the 1st floor of our home, paint subcontracted to Marcel Painting was incomplete & poorly done, & various other big ticket items.

This is a SHORT list of specific grievances experienced with this company, but many other things have occurred. As I stated before, I wouldn’t recommend this company to anyone & working with AFW has been a complete nightmare. I would advise anyone who is already dealing with this company to carefully revise line item by line item on their insurance estimate, given AFW's abhorrent business ethics.

I had water damage on my wall and carpeting and everyone from Rocky Mountain restoration has been so good! Markell absolutely amazing! He was quick efficient very friendly and very informative. Everybody that I have dealt with from Rocky mountain restoration has been absolute the fantastic we'll be using this service again.

Robert and company are all rock stars! Their customer service and overall workmanship skills are through the roof. You couldn't find a better company for water restoration. I totally recommend Phoenix Water Damage Services. Thanks guys!

Our adjuster Joseph Asano was outstanding! We were always able to get in touch with him, he answered any questions we had in a timely fashion and always reached out to see how everything was coming along. The job was completed satisfactorily and looks great!

Patrick and his team did an amazing job on the carpets in my home! I got a basic clean with a power scrub and it brought my carpets back to life! They also informed me that they do air duct cleaning and resurfacing. I will be trying those services very soon! Thanks again for being so professional and detailed with my clean!

Great company that provides me with frat services! Restore Master is definitely a company that you can rely on. They come as soon as I contacted them and provided exellent quality and saved me a lot of money. P.S if i could rate this 10 stars i definitely would.

When your kitchen floods and needs to be rebuild the last thing you want is to be lied to, told that it may take 6 months to rebuild your cabinets, and not have your questions and concerns addressed. That is exactly what I was being told by another contractor. I reached out to Paul Davis and am very happy that I did. The experience was positive from day one. I met with David, who was my project manager. David told me he could have my cabinets rebuild in 4 to 6 weeks. He answered all my questions and called me weekly with updates. The cabinets were installed within the promised time frame. When I was unhappy with the reinstallation of the Granite countertop a specialist was brought in to correct it, and make it look good as new. I feel I was not decieved or lied to and was treated in a professional, courteous, respectful manner. For anyone dealing with rebuilding after damage I highly recommend Paul Davis, for positive, stress free experience.

We are so pleased with your wonderful organization that helped us out so much. Yes, you, Water Mold Fire Restoration of Phoenix, are professional and experts at what you do. Great Job!

Very professional family owned business. Would highly recommend to family and friends.

They don't seen to know when insurance claims get approved. I met with Randy on 11/5 and had to make over 6 calls over 2 months, just just to get an update on the estimate.
I was told on 12/16 we were waiting from.state farm yet state farm approved it on 12/7!! Their response was it was state farm and sedgwicks fault .they got their check and cashed it on 12/16. This is without me even knowing the price.

Today I get a call to tell me they have to now get a new contractor to come look. When I ask why , I'm told they will need to see the types of materials they'll need. When I asked if that's in the estimate she told me they don't give the workers the estimate.
I asked how does that contractor then know the estimate to stay within? She then tells me I refused anyone to come out and hung up! I've waited patiently for over 2 months just for an estimate. my frustration, doesn't stem from having some one out to repair it. My frustration is this company doesn't seem to want to fulfill the job they've been contracted to do and paid for! I'm happy to receive a refund back to the insurance company for the work not done but I have a lack of faith that they will even refund it timely seeing as it took over 2 months just to communicate an estimate! I see by other complaints they've done this to others recently.

ASAP Restoration sets the bar in customer service and quality workmanship. We have worked with them twice, once on undisclosed mold and related reconstruction in our new home in 2011 and again in 2015 to investigate an unrelated potential issue. For both engagements, Josh went above and beyond during the quoting process to get us information we needed, reaching out to other service providers to get us holistic inputs and set our expectations. In the 2011 emergency, Josh instructed his team to begin work immediately once we agreed on the scope, working until well after midnight, maintaining the high level of customer service and outreach throughout. A few years later when we were searching for the corresponding photo evidence, Josh personally spent hours digging through his files to find what we needed. While we did not end up needing work done in 2015, Josh was nonetheless prompt, responsive (same day in-person quote) and thorough in his evaluation, calling us the same evening with additional information for us to consider.

Josh and the ASAP team are the first contractor we would call for any future issue in their area of expertise.

Express Restoration is very result driven they provide great customer service with fast turn around results

We recently had some mold damage at our office in Scottsdale. We called Zona Restoration and they came out to do a mold inspection and water damage test to determine the extent of the damage. They gave us a GREAT quote and started the mold remediation the following day. We couldn't be happier with the communication, work that was performed and the overall service we were given throughout the course of this restoration project. After the mold test results came back clean we knew the mold removal had been handled correctly. The next step was the build back and once again Zona Restoration exceeded our expectations! Our office looks better than it did before the water and mold damage took place and I know that if anything like this comes up in the future we will be giving Zona a call.

Very good work and job highly recommend and appreciate the job and professionalism Ian did!

What can I say. Mr. Rocky Dunn is a very professional person at what he does. Rocky goes above and beyond to get your problem big or small taken care of. He is very knowledgeable at what he does and wont leave the site until all question one may have get answered. Customer always comes first. I could go on and on but at the time that my wife and I were overwhelmed and stress over our flood Rocky came in and took care of it all. Will recommend Rocky and his company to anyone anytime.

I have known Robert with Phoenix Water Damage for many years. He is one of the hardest working and honest people I know. If you’re going to get a water damage issue taken care of you will be in great hands with Robert and Phoenix Water Damage Services

Nothing but the highest praise. Made a nightmare situation actually manageable,