Best Plumbing Repair in Phoenix AZ

Doan Restoration appeared at a very difficult time for me. My house had suddenly flooded by an overhead fire sprinkler. The whole team has been very professional, and courteous. Wes helped me by recommending content removers, a contractor, and art restorers as well. He was very knowledgeable and has good connections and experience. He was familiar with my insurance adjuster as well. Michael and his team were
doing a good job and keeping the house and walkways clean.

We received immediate response and prompt courteous service. Although the process was difficult at times, since we were still living in the house, the work done was thorough, and completely satisfied our expectations. We decided to replace our flooring and insulate the wall that was affected by the water damage for additional privacy between our guest room and the family room, and are now enjoying our new house.

I would NOT recommend this company to anyone. Be careful.

We hired AZ Fire and Water Restoration after a house fire on 3/31/19. Today is 11/23/20, a full 20 months after the fire and the home is still not complete. My sister, Yhara Quiroz, has written a detailed review shedding light on her experience that I would suggest you take a look at.

We have dealt with 3 different contractors and the general manager of the business and have still been unable to finish this project. Conversations with these people end in empty promises that serve only to stretch the timeline of this project out. We feel trapped as there is no one left for us to turn to in the company to hold them accountable.

They refuse to be held culpable for lost items and shoddy workmanship. The only thing they have been consistent about is requesting payment for their services. My sister has spent countless hours staying on top of these people making sure work is being completed. If it weren't for her, AFW would have taken us for thousands of dollars.

Everyday that they do not finish the work is another day that we have to think about the fire. We are unable to move on emotionally and their actions suggest that they simply don't care.

The pipe connected to the sink in our laundry room had hole and we had a minor water flooding problem. I e-mailed this company hoping someone would at least reply my e-mail. Things went extremely well from that point: not only my e-mail was replied almost immediately but a phone call followed right after that, the owner was at our house in about one hour or so to look at the damage.
I had a great first impression and that continued. He quickly set machines to dry the wall, communicated with a contractor to estimate the damage. They negotiated with my insurance company and somehow managed to take care of the bill for us.
It is a wrong story so I omit the detail but a similar thing happened again after a month. I e-mailed Tom Hodge, the owner, and again he took care of all for us. He went extra miles to contact plumber, handyman etc. to quickly resolve the whole problem for us.
It is our strong impression that this is a good company owned by honest hardworking person. If whoever reading this review happen to have water damage, I can easily say that this is the company to call.

Phoenix Water Damage Services saved us big time! Quick to get to my house and alleviate my stress, Rob and his staff were all professional and fixed our water damage and repaired our water damaged flooring. Great job! Highly recommended.

Everett Sandoval our Rep was extremely professional and great. We highly recommend using Jenkins restoration!

We used Venturi Restoration to clean up water damage done to our home after a recent storm. Juan and Jorge were on time and very professional. Great experience!

A pipe was busted in my sister home. We called Restor Master and they came ASAP. They are very helpful especially Joe.

Paul Davis came immediately in response to our water leak. They were professional and very nice. They made a bad situation better!They always return calls and texts promptly The workmen are very good at what they do. They are neat and come when scheduled. I would give them more than a 10!

I found this contractor to operate very professionally and seamlessly, they did a great job of replacing my windows. From here on out I won't lean on anyone else for my remodeling needs.

They are always there to help and in my opinion they are the best service master franchise in Arizona.

Very professional personnel with responsive service . I recently had a toilet supply line leak in my upstairs bathroom and had Greg and Frank show up to assist me . They are honest, highly knowledgeable and very trustworthy. Highly recommended this company and would definitely use them again if I ever have an emergency water issue again... Hopefully I
Do not need them again!!

My carpet, rugs and floor tiles always look brand new by the time they have done. (I have 2 dogs,a baby and white carpet) I highly recommend their services. I now have my friends hooked on them too! Thanks WMF and team

Did great work and good timing.

They don't seen to know when insurance claims get approved. I met with Randy on 11/5 and had to make over 6 calls over 2 months, just just to get an update on the estimate.
I was told on 12/16 we were waiting from.state farm yet state farm approved it on 12/7!! Their response was it was state farm and sedgwicks fault .they got their check and cashed it on 12/16. This is without me even knowing the price.

Today I get a call to tell me they have to now get a new contractor to come look. When I ask why , I'm told they will need to see the types of materials they'll need. When I asked if that's in the estimate she told me they don't give the workers the estimate.
I asked how does that contractor then know the estimate to stay within? She then tells me I refused anyone to come out and hung up! I've waited patiently for over 2 months just for an estimate. my frustration, doesn't stem from having some one out to repair it. My frustration is this company doesn't seem to want to fulfill the job they've been contracted to do and paid for! I'm happy to receive a refund back to the insurance company for the work not done but I have a lack of faith that they will even refund it timely seeing as it took over 2 months just to communicate an estimate! I see by other complaints they've done this to others recently.

Lucus and crew were very professional and efficient in getting our furniture moved to get our carpet installed. They were on time and we are very happy with service.

Outstanding company, fast response and excellent communication. Cared about keeping our home clean and intact during a very stressful moment as a homeowner. Highly recommended!

Ce & Mario were sent to clean up and test for moisture in my ceiling
They did an excellent job and left me feeling that my ceiling was OK now to proceed with the drywall and painting. Anne Sarin, client

Best cleaning service I have ever experienced. I was very happy with the detail they put on cleaning my home, every thing I wanted cleaned was cleaned beyond my expectations. If your needing cleaning service done and at a great price this is the place.

Square One Restoration is legit. I met Ryan on New Year’s Eve when I had a sudden leak under my kitchen sink. He personally came promptly and started the recovery hours before New Year’s Eve. He is knowledgeable about the industry, he is professional and patient; even though I asked him the same questions a million times, he didn’t mind re-explaining in a way that I could understand. Insurance litigation process has so many micro-details. He helped me follow up on my 2 insurance claims through the months of multiple emails and readjustments because I had almost given hope while waiting. I was never worried about who was coming to my house as his crew is just as professional and he updated me accordingly. My kitchen looks better than I could have ever imagined. I ended up updating a few things around the house with his expertise, as I realized early on that his recommendations were way better than my limited thinking. He’s the kind of guy who does the right thing, even when no one is watching. There’s no job that’s “hard” for his team. I wouldn’t hesitate hiring Square One Restoration for future upgrades or renovations.