Best Management Services in Phoenix AZ

This company has terrible customer service. Nearly 3 months later after a hot water pipe repair I still can't use my kitchen. I am washing dishes outside with the garden hose. They don't return phone calls, and then when I hear from them they say they are busy and short staffed. I need the counter tops put in and my sink & dishwasher and they are too busy to finish.
They started this small job on March 12 and just don't seem to give a damn about finishing it....This is a very BAD WAY TO RUN A BUSINESS leaving a customer high and dry,

Alicia and 1-800 Water Damage really goes above and beyond with not only there work but there ethics. I own a company that is around restoration companies all the time, while most companies try and get ever dollar they can 1-800 water damage does the exact opposite they try to do things for there customers to save them money and so the customer only gets what they need and do not have to pay extra. If you want a good water remediation company look no further than 1-800 Water Damage.

ABSOLUTELY WORST MANAGEMENT

I had spoken to Amie who was very professional and understood my concern about the lack of insulation in my attic. I was told by another company that I had no insulation in my attic which was very concerning to me. Amie sent Sean out who took a look in the attic land discovered there was 14 inches of insulation throughout the attic. I had plenty of it. The other company was just trying to get one over on an elderly couple. Thank you Amie! I will contact your company whenever something needs to done at my home.

Greg and Dan were fantastic in assisting me with my water damage clean up.
They communicated with my insurance and made a chaotic experience more manageable.
I highly recommend their service if you are ever in need .

Very Satisfied with Christian Brother's Restoration. They assisted me with a cleanup. The crew was quick, professional, and easy to work with. Thank you Nick and the team.

For your own sake, DO NOT use this company!!! Our insurance contracted with them for water/mold restoration in August of 2021. I still, over a year later, do not have a fully restored kitchen as they left one day and never returned. Ten months go by and we hear nothing from them. Suddenly we get a call and invoice from them, claiming that I signed a form that the work was completed to my satisfaction in 11/2021. How can that be when I still had workers at my house in Feb of 2022 and I still have work to this day that was not completed? Frustrating when all you want is to have your house put back to right after a burst pipe and you get nothing but headache upon headache.
EDIT: So after our initial review Belfor did reach out. We gave them a chance to correct the mistake and they did come back and complete the job to our satisfaction. I have to say that it makes a big difference who you deal with. The worker RJ that came out this time did a great job, was friendly, and professional. For the duration of the new work that was done, this time around, Belfor kept us updated and let us know what was going on every step of the way. If only we had this experience the first time around.

Go To Services is OK but the sub contractors vary from acceptable to poor. Amber T. was fine in communication in a somewhat difficult insurance roof and interior claim with repairs in excess of $40,000 so far. Catastrophe. Now leaks are back and the blame is being spread around.
16 months of buckets and now collapsed drywall ceiling and split drywall ceiling in the exact area of the claim.
Reviewed to soon..even after 17 MONTHS of work we thought this would be handled better HOWEVER the original estimate was incredibly inept (not Go To Fault). Now my roof is in less condition in someareas than before the claim. Fighting with Insurance and I AM THE AGENT !
I have met some of the 5 star reviewers as they are employees of Go To Services.

I had a fire this past summer and my first call was to Puroclean. Debbie and her team are top notch. They are true professionals. I highly recommend them

Express Restoration is very result driven they provide great customer service with fast turn around results

I have worked with Pamela Godsil- Business Development Manager at Blusky Restoration for a couple of years now and I am very impressed with this company‘s professionalism and relationships within the Phoenix metropolitan area. They are very reputable and highly regarded for restoration services, I would feel very comfortable referring any professional establishment to them for restoration services.

Amy McCauley
Executive Director-Brookdale Senior Living

Az total home removed asbestos from my house. They were very professional and respectful. The workers, and the man that checked the air quality were very respectful. They didn't touch or use anything in my house without asking permission. They covered the area with plastic and ran high power vacuums to get any remaining asbestos out of the air. They wore masks (to protect from covid) when entering and hanging plastic. They were the most respectful contractors I have ever used and I've been a general contractor and used many subcontractors. I would highly recommend them. Also there price was reasonable and I got 3 bids.

Awesome and friendly staff. Brad is the bomb

Great company

Ricardo was super fast and efficient and the work looks great!

EHS is highly professional, knowledgeable, and places the customer first. I would recommend to anyone in need of restoration services!

Kevin & Paul are a delight to work with. The service is impeccable as well as the job they do: Very impressive work. Customer relationships are fostered and it shows in they way the team deals with people. They LISTEN to any and all concerns. Best of the Best!

As a REALTOR, Lotus has helped several of my clients who discovered moisture damage in a home. They have always been prompt to respond, knowledgable, helpful and provide great service. I highly recommend them.

Taking advantage of someone that is dealing with losing everything in a house fire is as low as it gets. Overcharging for a small job and ontop of that doing a poor job. Would not recommend this company to anyone.

Highly recommend Kustom Disaster Restoration.
I called Kustom following severe flooding to my business. From the jump Kustom showed-up in force and got right to work. They communicated everything up-front, open, and honestly with me. They helped me understand the situation and the steps/timelines I could expect. They worked with me on game-planning the restoration, and gave advice on how to best proceed. Kustoms communicated with me every step of the way and showed a genuine interest in getting me and my office taken care of. Trusted them with both the mitigation and the complete renovation, and I wasn't disappointed. Kevin and his crew entire worked tirelessly to get me back up and running. Genuinely a great group of people, and despite the circumstances that led to it, I am glad I got to work with them. They exceeded my expectations, and got me back in my office in half the time it would've taken most.