Best Home Build in Phoenix AZ

Mike and his team were amazing. They helped with the water damage to my mechanic shop and saved everything possible. The team was super responsive and very friendly!

At the end of March 2016, we had a plumbing leaking our house, which flooded a majority of our downstairs living area. After turning off the water, we immediately called our insurance co., who in turn contacted SERVPRO of Northwest Phoenix. We received a call from Andrew at SERVPRO within minutes and he had someone at our house within the hour. Their project manager was Juan M., who was excellent. He was very knowledgeable, listened to our concerns, took time to explain the process in detail and was empathetic to our situation. He and his crew pulled up flooring, baseboards and cut out wet drywall within 2 days, with the drying process taking 4-5 days. Juan and his crew helped in easing a stressful moment in our lives. I would highly recommend SERVPRO of Northwest Phoenix.

it was great

Jakob and Dustin were amazing! They responded late at night for our water damage! They were super thorough and worked so hard and explained everything to us in detail. They remediated quickly and cleaned everything perfectly. Highly recommend!!!

Working with them was wonderful! They were quick to mitigate any further disaster and responsive to all communication. They helped communicate with insurance and were so kind working while all my kids were home! They were so friendly and knowledgeable.

They don't seen to know when insurance claims get approved. I met with Randy on 11/5 and had to make over 6 calls over 2 months, just just to get an update on the estimate.
I was told on 12/16 we were waiting from.state farm yet state farm approved it on 12/7!! Their response was it was state farm and sedgwicks fault .they got their check and cashed it on 12/16. This is without me even knowing the price.

Today I get a call to tell me they have to now get a new contractor to come look. When I ask why , I'm told they will need to see the types of materials they'll need. When I asked if that's in the estimate she told me they don't give the workers the estimate.
I asked how does that contractor then know the estimate to stay within? She then tells me I refused anyone to come out and hung up! I've waited patiently for over 2 months just for an estimate. my frustration, doesn't stem from having some one out to repair it. My frustration is this company doesn't seem to want to fulfill the job they've been contracted to do and paid for! I'm happy to receive a refund back to the insurance company for the work not done but I have a lack of faith that they will even refund it timely seeing as it took over 2 months just to communicate an estimate! I see by other complaints they've done this to others recently.

ASAP Restoration is an amazing company! I own a rental home in Arizona and reside in Florida. I have issues with water damage, cracked walls, and drainage at my Arizona rental home. Josh was able to walk me through the problem and solutions in a manner that was easy for me to understand and follow! I highly recommend this company to Arizona locals and especially to homeowners who are not present. The biggest plus, is he is a licensed contractor! I am very grateful for Josh and ASAP Restoration!

Great service from Rick and Ivan @ SERVPRO performing teardown and cleanup after I discovered water damage stemming from a long-term roof leak. They went to work quickly, and made it clear at all times what to expect. Thanks so much!

We were out of town when our pipe burst, flooding our home. We called ASAP Water Damage Restoration, and they were there on time. Kareem and Mohammed were able to clean and restore the damage quickly and professionally and finish well within the quoted time frame. Thank you guys!

Great team to work with.

This company doesn’t need any more stars but I can’t help myself. Amazing all around. I have used them for years and they never disappoint.

Thank you Zona!

The team is amazing. Great working with Kenny.

Another company wanted to charge for a whole bath remodel job, and when I contacted Tom and his crew, it turned out to very a very minimal job. Great job done and what's more I saved all the big bucks. Just goes to show how some guys try to hard sell seniors with unnecessary work. Definitely call these guys later this year to clean and treat duct work. Service and crew terrific.

They did great work on all the water damage cleanup. I'd use them again.

Great company that provided me with great service! Servpro is definitely a company that you can rely on. They came as soon as I contacted them and provided excellent quality and saved me a lot of money. P.S if I could rate this 6 stars I definitely would.

What can I say. Mr. Rocky Dunn is a very professional person at what he does. Rocky goes above and beyond to get your problem big or small taken care of. He is very knowledgeable at what he does and wont leave the site until all question one may have get answered. Customer always comes first. I could go on and on but at the time that my wife and I were overwhelmed and stress over our flood Rocky came in and took care of it all. Will recommend Rocky and his company to anyone anytime.

We were about to have over 50 guests show up for a graduation party for our children when my wife discovered a leak in our garage- OH NO!!!! I had a friend refer R2 Fire and Water. From the moment I called Justin, I knew I was in the right hands. He arrived almost immediately and put my wife and at ease. The process was seamless with all their knowledge and skill set. We were able to continue our party and they took care of the water and mess. What a true team! Justin, Joe, Joey, and Shelby were all top notch professionals who helped us fix and remediate our garage back to better than it was before. THANK YOU ALL!! I would refer this team to anyone.

Excellent work environment with friendly employees who can assist you with any contracting need you may have. Recommended.

Be careful working with this company if you are a temporary worker. They love to exercise their power over you.

I called three weeks ago after a storm and burst pipes. It took me three weeks just to get on the schedule. Called on the day the appointment was supposed to take place and turns out they told me the wrong date and scheduled it for a day I won't be home (due to family emergency) and now they want to reschedule for who knows when.

I'm sure everything is dry now that they have waited so long, and probably really moldy too. If you are looking for prompt, professional, or organized service, this isn't it. I told them I have to contact my insurance company to see if we can do something else because working with this company had been a complete fail.