Best Leak Repair in Arlington TX

I had a leak in my home, they came out the next day! Tell me why they couldn't find a leak. they invoice paper says no leak. When I called Specialty Restoration of Texas to come out they found it right away and they did the job and repaired the pipe and had fans and dried the wet carpet. Waste of Money and Time on this company. Plus I was wanting to pay by credit card the $250 charge for the service call and the Person/Plumber said the only take cash they should tell the person when scheduling they only take cash. Luckily my husband had cash.

The service tech Bryen was very professional, informative and knowledgeable! He explained in detail what was happening and what we could expect moving forward! I would highly recommend Max Air and plumbing!

Fair pricing, knowledgeable and kind staff, and efficient repairs. Will use again!

After losing my hot water, they came asap and were extremely clean and respectful. I would use them again most definitely!

Brandon took care of all necessary repairs. He was friendly and professional.

Very professional, on time, great service...

Our plumber was able to problem solve and suggested a couple of different alternatives to our problem. He was an educator and problem solver. I felt empowered by the encounter.

Quincy and Xavier were amazing! They told me exactly what they were going to do before they did it, answered all of my questions and completed the job much quicker than expected. They were great!

If I could give them 0 stars, I would. Terrible service. On 11/13, we had water back up in the house. I contacted our home warranty company, and they gave me Black Tie’s information. I called and explained the situation, and the representative said it would be 2 days before someone could come out, so we scheduled for 11/15, 12-4 window. Still no tech, no phone call after 5. When I called, she said it might be canceled for the night. Finally a tech showed after 6. He was there for 5 minutes and said another tech would have to come out and run a camera, the office would call and schedule that for us. But, he said don’t run water, flush toilets, live in the house. So we left the house. No call, no schedule. We called on Friday 11/16 and no return call. Finally got someone on Monday 11/19 and they said they couldn’t come out until Wednesday 11/21. A guy randomly showed on Tuesday 11/20. Then no communication or return phone call until 11/26, when I was promised a quote by the end of the day. No quote, no call. My husband and I called again 11/27, and were both promised a quote by the end of the day. No quote, no call. Finally received a quote by email including a discount for our “troubles”. After running the quote by other professionals, it was determined that the quote was at least $1500 more than it should be. I called another plumbing company to get the work done. They were out and had answers for me immediately and even temporarily fixed the plumbing so we could be back in our house after being out of it for 2 weeks. AVOID this company.

I called to ask a question about pulling a permit and the lady on the phone asked for what. I explained to her my situation and she was like no we don't pull for someone else's work. I'm not a plumber, I don't know how this works. So I say well can you rework and she says no we don't do that either, Click! She just hangs up in my face. No sorry we can't help. She was very rude and unprofessional. I would never give them business talking with her.

The onsite tech was very polite and professional. They were able to get out same day for the issue we had and took care of everything in under an hour.

Called 5 other places before Metro. Best prices and response time. Definitely recommend these guys for your plumbing needs.

Tried calling a few other plumbers before I found these guys. I picked Bernard's because they had great customer service and were able to come after hours. They had to repair a busted pipe in front of my house and showed me before and after pictures. Highly recommend!!

The bath tub cold water faucet was leaking badly. I called All Complete on Monday & they were out on Thursday morning. He replaced the stems & seats. It took him less than 20 minutes all told. He did both the hot & cold faucets. They both work like brand new. I am very pleased with the fast response, excellent work, and how affordable it was.

Needed someone to come check out a toilet that wasn't flushing properly and a sink that was having draining issues. They charged $350 for the visit because it was after hours. My issues are that they did not look at the sink -my tenant was the only one home at the time and realized after the guy had left that he didn't look at it - she called them back and they said they would have to charge for another visit - despite the fact that the guy had only spent 25 minutes at my home and the rate was hourly. He also did not want to accept the coupon that is on their website because it wasn't printed. Lastly, when called about the guy returning to look at the sink Gary was argumentative and rude. I do not recommend them.

Took my $2300.00 deposit for a $7000.00 bathroom remodel job, sent 2 men to demolish existing bath which took 7hrs by my home video camera. Demolition was not quite completed. Never showed up again.
Unfortunately he was recommended by someone in church. You just don't know who to trust these days.

This was the most unprofessional work one had tried to do for me. The technician comea to my door in this covid-19 season without a face mask I had to ask him to get one. then he goes to my attic where he was supposed to fix the head of the water heater vent that disconnectEd from the water heater. He first said it was caused by people who changed my roof. I told him that was over 9months ago and so that couldn’t be so as he tried to force the disconnected vent head to the the water heater and he broke the elbow connecting the vent through the roof. He said the home warranty wouldn’t cover it he needed to tell the authorization department. He actually filled a report that he met the whole vent broken and left from there. He had the dislodged vent placed on my air conditioning duct work thank God I went back to check upstairs. He had not the know how nor the decency to take responsibility for damaging my property. Such a person should not be trusted with peoples properties.

Please spend a little more time looking for a good company, and don't use benjamin franklin plumbing. I've called several times and still no one has fixed the issue. Even talked to I think a manager named Bo, nothing has been done. It has gotten so bad that now the back door isn't shutting right. Horrible customer service and now will have to spend more money to fix their mistake. Honestly should be reported to the better business bureau. People rely on a business to fix a job and do it right, not make things worse.