Best Residential in Arlington TX

Tommy and Chris did a great job for us replacing our hot water heater and some other plumbing projects. They not only did a great job, but my wife was very pleased with their clean up afterwards. This is edited for the second time we have used them. Again, great job!

This is the 2nd time I have used them and both times have been great experience's. Very professional and always on time. Prices have remained the same for 18 months. I would highly recommend them.

I would recommend it because I’ve seen really good reviews and their work it’s really good, you can tell they know what they doing!!!!

Very flexible with scheduling. Conscientious with details. Friendly staff. Cleaned up everything and removed the old water heater. I’ve scheduled more work because they are reliable and offered good service.

On time, courteous, professional, and spent the time to explain the problem and how to prevent it in the future. Highly recommend.

Horrible company....do NOT use them. I had them come July 5 to unclog basement laundry drain and they left oily, grease stains all over my carpet. I emailed them the photos and then a week later I called and left a message, both times asking what their solution to the problem would be. They had no problem cashing my check but NEVER replied to my email or to my phone call to offer a rebate or to even acknowledge they did this and apologize. I am a woman going through cancer treatments and they know this! Absolutely disgusting and unprofessional. I gave them one star only because they did fix the drain.

Technicians Quincy and Xavier were very quick to respond, identify the problem and repair my kitchen sink in a timely manner. Both were very professional and knowledgeable on the task at hand and went further and beyond to help me understand how to prevent future problems. Very grateful for this team and company. Thank you!

I have had them out twice Kevin was my technician he was very polite efficient and did a great job I would recommend these plumbers to anyone they are very reliable and professional .

Had a sewer line issue. James came out and located issue right away with camera. Ended up having to jackhammer through slab to get to break. Work was very professional and super clean. I would highly recommend James and Master Repair for any work!

Metro rooter amazing! Service man while fixing my plumbing issue, notified me that their was another issue with my water line connected to the city of Arlington.
By him communicating this problem, I contacted the city and they fixed this $3000 issue. The city covered the cost. But this had to be done by June or I may have had to pay for it.
Thank you again!

They are price gouging. Charging up to $450 an hour to replace a tankless hot water heater. Coming to the neighborhood on Sunday so they can charge more. Going door to door to get business

They came right out and fixed a leak I was having underneath my bathroom sink. Fast and courteous service. I highly recommend.

Awesome job by Myles. Very professional, super clean and fixed my issue and another one I added. Quick service, will definitely use again!

Called The Plumbing Service (Brent) number a few times before I got him because he is so busy (but worth it!). Once I reached him in late afternoon, he was professional, set up appointment to come out and look at my slab leak issue that day. Got me an appt with leak locator for next morning who was reputable and fast. Brent worked us into his schedule ASAP, explained the repair options and gave a tentative quote based on info he had at the time. When he opened up the wall, he LOWERED the quote as it was not as bad as he expected. Amazed me as American Leak Detection people quoted a higher price on their initial inspection and when I called in to get their service they changed the price over the phone to add another 2K to the base price. Whereas Brent from The Plumbing Service came in under the quote, kept at the job until it was fixed, a few hours, even though I made a change at the last minute in materials I wanted. I would highly recommend him and intend to use his service as long as he is in business.

Christian @ Accurate Leak worked us in when they had a two week lead time for a hot water slab leak. Everyone we worked with were professional and courteous, could not be happier with their work. We would 100% recommend this company to anyone unfortunate enough to need their services. Leaks are not fun but these guys made it bearable for us.

This plumbing service is great! I will say that they arrived an hour late but it was okay since plumbers can't guarantee times for each client. They fixed the slab leak and helped with the pipes. Also they are open on Sundays so that's also a plus. Would really recommend and they are nice people.

Took my $2300.00 deposit for a $7000.00 bathroom remodel job, sent 2 men to demolish existing bath which took 7hrs by my home video camera. Demolition was not quite completed. Never showed up again.
Unfortunately he was recommended by someone in church. You just don't know who to trust these days.

I am deeply disappointed with Ben Franklin Plumbing for wasting a few hours of my time this week. Their initial plumber came to my house on April 1st, diagnosed the problem and ordered the needed parts. It was agreed I would be contacted when the parts arrived to set up a time to have them installed. This past Monday I received a text and set up an appointment for what I thought was to have the parts installed. When plumber #2 arrived, he was unaware plumber #1 had been out to our house. Once I informed him, he checked with someone and advised me the ordered parts would be in-by Friday April 8th. On Thursday April 7, I received a text and an an email asking me to confirm an appointment they scheduled for Friday the 8th between 3:30pm-6:30pm. I confirmed that appointment and waited at home during the 3 hour window. No one showed up so I called their office at 6:35pm to see what happened. The young lady at their office was apologetic but stated it looks like the ordered parts had not arrived yet. She had no explanation why an appointment had been scheduled. Fortunately I am far more patient now than I was in my younger years so I politely informed her that I would find another company and have no intention to use or recommend Ben Franklin Plumbing to anyone.