Best A/C Filter Replacement in Arlington TX

The Technician blew part of my Breaker Panel causing power outage to a room where my 3 dogs sleep which include a Rottweiler. The entire panel needs to be replaced so until then no A/C.

Dan R.: prompt, efficient, honorable & friendly
Teiyana N. and the office are always thoughtful, kind and efficient

Don't know HOW this place has such a high rating. A technician came out for my toilet, that had be running for about 30 minutes before filling. I was told there are no parts being made for this toilet and he needed to install a new tank, for a whopping $350. I was shocked the cost to install the toilet new was not that much!! So, I was stuck paying a $39 service fee for nothing. Called this morning to Home Depot...they have the parts I need for this toilet $39.99 in stock!! What a rip off! Apparently, this a good place to call if your pockets are deep...mine are not. If your not looking to get scammed out of ton of money...move on.>>>UPDATE>>> Received a call apologizing for my experience with their company. Returned my service fee promptly. I feel it's very stand up for them to correct mistakes. I appreciate your customer service. Thanks

I am a DIY person and usually work on my home projects myself, but when my 14 y/o AC units needed replacement I knew I would need to find a good, reputable contractor because AC installation requires licensing, experience and specific tools, which are quite expensive. After receiving several quotes I decided to go with Big Bear for a few reasons. First, they were the only company that thoroughly examined my old units, measured supply and return ducts and had a technical discussion with me, while others mostly had a usual salesperson talk. Second, Diel was open to work with me on the initial quote and adjust it to my needs. Finally, they had excellent reviews on multiple online resources.Naturally, I had many questions about equipment and installation process. Diel was very responsive and open to discuss technical details. The installation was quick and although it wasn't completely wrinkle free, Diel listened to all my comments and went above and beyond to make sure everything was done right and to my complete satisfaction.Overall, my experience with Big Bear was great. Diel is one of the nicest persons I ever worked with. I really appreciate his professionalism, friendliness and dedication to customer satisfaction. I wouldn't hesitate working with Big Bear again and can totally recommend them.

Alex and Oliver did an excellent job!!

Excellent service. Plumber arrived on time. They observed covid protocols and wore feet coverings. We had them change the faucet in our 2nd bathroom. They explained the process and were up front about the cost. They hid nothing from us. Yes it cost a few hundred dollars but you pay for the licensed plumber. These aren't flyby night handyman who charge half the price and deliver half the work. Highly recommend these guys. Thanks.

If you want Fantastic Service at an Affordable Cost, Call Williams Home Maintenance.. With “Great Customer Service” being so hard to come by these days, it’s awesome to see a company that still appreciates their customers!!! It was an absolute Joy to work with them....

I highly recommend Horizon Plumbing. If you have Rinnai tankless call them FIRST! They are experts with Rinnai. We actually had other plumbers take a look, and it was clear the other plumbers were clueless. The Horizontal plumbers came in and serviced our unit like true experts. Great company.

Nov19,2020Daikin solutions are outstanding but can be hard to navigate their comprehensive portfolio especially when trying to figure out which pieces to combine. The versatility of Daikin is a compelling advantage in providing the right system for any environment but it is also the challenge in educating the average consumer on which one to use if they can get them over the hurdle of their relatively low market share in the US consumer household space. You need an expert to help you through this.This company is only one of two residential dealers in the local DFW area that I could find. My first encounter was great. Timely, professional and very knowledgeable. I am a local contractor looking for a solution for my own home so I'm more hands on and techy than your avg consumer. They spent time digging into my home design and the layout challenges it presents. They provided a couple options for me which I reviewed and then researched. This is where it starts falling apart. After the initial consult and quote, it has been very hard to get answers beyond the quote. Follow-up on actions promised by the company to provide were neglected. I've called the office several times which they assured me would be addressed ASAP. A week has gone by and I've now had to move my foam install date twice. The last of which has resulted in a nearly month out scheduling. This has put my schedule in a rough state trying to beat the winter. Simply put, if it weren't for the fact that Daikin dealers are so limited and they are indeed the better of the two around, I would have moved on to another. That being said, picking the lesser of two evils is never a good situation. I'm to the point of selecting Bosch systems even though the solution is weaker. In the end, HVAC is an expensive home solution which requires maintenance and support so picking a vendor who is responsive is just as important as the right brand if not more so. In this case, I'm inclined to pick the lesser product but better vendor.I've called today and voiced my frustration. I'm hopeful, it gets the right attention for my situation and other customers to follow.I'll update accordingly. Stay tuned.Update: 10DEC2020I'm speechless and gobsmacked at how this ordeal ended. As I left off above, the office did respond and jump right on my issue. We went though several iterations of errors on quotes again and lagging responses. In fairness I certainly asked more questions and research than likely any of their previous customers. They did put in a lot of time to get my questions answered. That being said, I felt horrible but we couldn't justify spending more money for a solution that was A-typical if we couldn't get timely responses nor accurate quotes so I advised them we were going to use another vendor. Nathan took the news gracefully but obviously disappointed but I told him we would try again on my next house I'm building in late 2021. Both he and I certainly learned a lot about Daikin's other solutions like VRV and the FIT so we're the better for the experience in the end. Nathan's attitude was very professional. Conner Jones however was shockingly rude. He somehow blamed me when I clearly told him the reasons they didn't get the job. His title is Finance Manager but he told me he was the GM when I asked to speak to his manager. He literally said even if I changed my mind he wouldn't do business with me. His tone was adolescent, angry and hung up. I felt horrible we couldn't give them the job but that is now changed to relief. While I have a hard time believing Connor represents Metro's leadership attitudes. I hope this finds its way to right eye's and ears. I'd put Conner back in the field and put Nathan in charge (if indeed Connor is GM as he claims). I'll continue one more push to the owner of Metro, Paul Adams.Fortunately, I've kept every correspondence and am happy to show the long trail of quote errors and limited knowledge depth they have of other Daikin solutions should this complaint be challenged. Also filed with BBB.

I didn't like the idea of no one could give me a price for draining service. I had no major issues, it took 2 minutes for the tech to use my plunger to unclog the drain. I was in disbelief when Jamie said he was doing me a favor and the price was $188, i felt like I was getting robbed with the ink pen. Never again will I use them, lesson learned for me.

The plumber was patient with me, he was quick, and kind! Many thanks!

Wonderful service, fixed my plumbing problem and was very professional. Thank you Brad for great service and quick response. I would highly recommend your company to anyone that needs a good plumber. Thanks again ..