Best Slab Leak Detection in Fort Worth TX

Service squad communicated very will sending multiple reminders of our appointment and had a very easy process for making and appointment. Nathan and Dylan were very professional and capable, even though I didn’t know anything about the houses plumbing they were able to figure it out quickly and preformed service with a smile.

John came first and cleaned septic line. He arranged for josh to come with camera. Josh came with camera and showed other problems and explained what needed to be done. I liked that he arranged for crew to dig, replaced pipe, arranged for inspection, and crew to return to fill area. All men very polite and professional. All deserve 10 rating and company needs to be proud of their team.

Curtis was very professional, courteous and on time. He took the time to answer my questions and explained the warranty terms as well as the recommended steps that I would need to take in the future. The installation is good and I am very happy with his work. This is the second installation Benjamin Franklin has done for me, the first being in 2007. Never had an issue. I would recommend Benjamin Franklin and Curtis to anyone requesting my advice on a plumbing company. I had a slight smell of gas and Joe Azcona immediately came out and assured me there was no danger of fire or explosion. He promptly fixed the problem. Joe was also extremely helpful professional and courteous and promptly arrived when I needed assurance. I am convinced from all of my experiences with Benjamin Franklin Plumbing technicians, as well telephone staff, that there is no better company to service my plumbing needs.

I couldn't be more than happy with Russell Plumbing and the gentlemen they sent out to my home to take care of a few things (replace outdoor faucets and quote other projects in the home). From the initial call, to the respectful and polite conduct of their plumbers, their knowledge and willingness to take a few moments to explain things to me, their honest prices (very reasonable, to be honest, I was expecting to pay significantly more than I did)...it was a blessing to have an old time, small town experience that is so elusive today (even in many small towns). I will enthusiastically recommend this company to anyone I know of in their service area. If you chose them, I am very confident that you won't be disappointed (based on my one fantastic experience with them)! If I had to summarize in a few words, wholesome, warm, and trustworthy come to mind.

Everyone did a great job. Terry was able to keep my tenant happy by running a snake and clearing the mainline. He kept in touch with me to let me know what was going on, and offered services to help me from having the problem again. Monica was great to talk to you and very helpful, she actually called me back after initially not finding a time available for today and she got me all set up. I had Terry Working on the job within an hour I think, job well done everyone

Update: Unfortunately, while one drain was cleared the original problem persisted. Fort Worth Plumbing Pros came out and were able to clear it out for good this time. So, my original review stands - This plumbing company has friendly, professional teams and they quickly fixed the problem. They're who I always call

Fort Worth Plumbing did a great job with a drain issue for me. I've used these plumbers for years and always had a great experience

Pricey, but you get what you pay for. Excellent service, on time, and they tell you up front what the price will be. Patrick was prompt, courteous, and explained every thing he did and why. I've had other plumbers, but none as professional and up-front as Mr. Rooter. I will be keeping them on my list of go-to companies going forward.

Bravo's Plumbing has always done an excellent job.

The plumbers that came over were amazing. Honest, reliable, and friendly. Highly recommend ClearWater!

My gas was turned off when the Atmos had to replace my meter.
And they called Sanders Plumbing to lite my pilot lights.
My hot water heater’s where not up to code so they did the repair and got the job done. David & Darryle and a Apprentice Zee did a great job.

Good, honest, and reliable service. Super friendly guys!

Professionalism was impeccable!

Excellent service and quality. I would use them every time.

Great experience! I was needing some special help with a gas inspection and the team made it so easy and customized everything to my needs. Johnathan was pleasant to schedule with and even followed up afterwards to make sure the inspection went well. Seth came out promptly when scheduled, was polite, respectful, and even advised me on other needs I may have without being pushy. I’ll definitely call them again in the future. Thanks for being so helpful in a slightly stressful time!

Great guy great work

Great job! Your team was polite, thorough, quick.

They were fantastic. Super responsive and honest.

Desmond is the plumber that installed my new water heater. He very meticulous in his work. Such a professional, helpful,knowledgeable. He has installed toilets, and fixed a leak in the kitchen sink. I know who to call for ANY plumbing need I may have! Thanks Desmond for what you do!

Austin did an excellent job jetting out the sink!

This is a bit lengthy so apologies in advance but I want to give as comprehensive of a review as possible as there were some positives and negatives on my experience and Lonestar Star Water Services may not be solely to blame.

My issue revolves around a kitchen sink leak, which is located behind the wall of the stub out. The sink leaks water anytime it is filled and has to drain...Not a ton, but it needs to be fixed.

Given the site and location of the leak I found it appropriate to call the home warranty. I have coverage for leaks that covers incorrect installs, wear and tear, etc... Given this is a normal use sink I thought this was a no-brainer call.

My experience started with a call to American Home Shield. They assigned Lone Star Water Services to do the evaluation and they promptly called and set up a time to come out, which they did one-time and stayed in great communication until they arrived.

When they arrived, he quickly checked the sink area and cut a small 1ft square hole to check the pipe. He could see the water and confirmed there was a leak. He took some notes and politely let us know he would call it in and submit a report. This is typical as they need authorization from the home warranty company in order to get approved and paid, which is totally understandable and should ve expected.

Later that same day I received a notification that American Home Shield had marked the request as Completed. Finding that strange, I gave American Home Shield a call to get some clarification.

This is where I began to have issues and dissapointment began to mount...The warranty representative stated the repair would not be authorized because Lone Star Water Services' report stated the leak was due to the home settling.

I was pretty upset since Lonestar Water Services really couldn't see the source of the leak - The hole they cut only showed where the water was coming from directionally, not the source on the pipe. Being pretty upset I told the warranty company I would call back after I had a chance to review my contract exceptions more clearly.

An hour or so later I called American Home Shield back to get more clarification as I didn't believe the home settling claim.

When I called the warranty company back they quoted a new reason from Lonestar Water Services - This time the claim was that the repair was being denied because of misuse and abuse. Well, that just really upset me and I probably need to say a prayer for the poor person on the other end of the phone.

It was then that I decided I need to cancel the warranty. Spending $500/yr and $100/service call is really not a good investment when you consider you will likely have to pay out-of-pocket regardless.

So why a poor review for Lonestar Water Services you may ask? Well, Lonestar did not do a fair assessment of the leak and they either knowingly misrepresented the source of the leak, or are complicit in working with American Home Shield to write reports where repairs are denied. Given the communication channels one must go through, I will likely never find out as I received no report, and American Home Shield will not provide one to me either.

This company appears to have some great reviews - Most of the bad ones center around experiences with home warranties. One may even write off the bad reviews as outliers, but my review is based on my experience as a paying customer that doesn't expect anything for free - I do expect quality and value for what I pay as should everyone.

I am giving this negative review because I now have a trust issue and would hesitate to give any business to Lonestar based on my experience. If this is a hone warranty issue like some may claim I would then ask why would a good company risk their reputation by working with these warranty companies?

I am hopeful you find this review helpful and it aids in making a good financial decision. If you have a warranty claim I would probably cancel the call and find someone reputable and local on your own.