Master Repair Plumbing

We have used MRP a few times now. Chad and Michael are both very professional and so far, under-promise and over-deliver. We had a pipe repaired that 2 other plumbers said would require ripping up our mudroom tile. Chad completed the repair perfectly without damaging even one tile. At a subsequent visit, Michael replaced our aging water hose spigots and our hot water heater. He explained the options for repair vs. replacement in detail, and very patiently answered all of our questions. Carol is great for scheduling, and it is so easy to reach her and get an appointment made. Pricing is competitive and service is excellent.

Michael was outstanding! He was on time. He wore a mask. (Not necessary, but highly respectful.). He wore booties which my new floors appreciated. He installed 2 garbage disposals, with all associated plumbing, an air switches for the disposals, 2 touchless faucets, and a touchless soap dispenser. Everything was clean when he left and I could not be more pleased with his work. I only gave him five stars because they would not allow six. Hiring professionals is always a gamble. Assuming that everyone at Master Repair Plumbing is like Michael, your risk dramatically decreases with this company.

I have used Master repair plumbing now for four separate jobs after using either Levy and Sons or Ben Franklin for years. I am in north Dallas so don't hesitate to contact them because you think their location in Ft Worth is too far away. They come willing and on time and provide friendly professional service at prices significantly less than that provided by the big outfits with big advertising budgets. They installed a water heater with auto drain and leak sensor for less than others would even change out with a consumer grade heater and much less than the big plumbing houses for the same quality and work. They also replumbed my house through the attic after I got my second slab leak in a couple of months. This cost less than fixing the first slab leak with another plumbing house. Remarkable. Michael just removed a gas line for me going to a spa heater no longer in use. Super quick and easy and less than another bid had for just digging a hole around the pipe to be cut off. They are the epitome of old fashion quality and value. I won't use anyone else.

Michael was friendly and informative on the initial visit. He made the options clear to us and left a written estimate. On the return visit Michael, once again, was professional and clear on the process he was going to do. He communicated well and I felt comfortable with the service provided.

I highly recommend Master Repair Plumbing. I had some tree roots get into my plumbing that was preventing water to drain from my house. Michael showed up and cleaned out the lines in just a matter of minutes. He also talked about preventive maintenance that could avoid this going forward. He is ver professional and did not upsale. He simply identified the issue and what needed to be done and got it taken care of.
I will call them again for future repair and drainage needs!

*FAR* exceeded my expectations! Michael and Chad were honest, straightforward, on time, professional and effective at the work they did. Would absolutely recommend to anyone who ever has the misfortune of experiencing a slab leak in their home or place of residence.

Cannot recommend this company enough! Michael came out on a Saturday morning for a last-minute plumbing inspection on a home we’re buying, and was incredibly professional, kind, and patient with all of our questions. After laying drop cloths and explaining what he would be doing, he was quick and efficient and came back with a full report and recommendations. We feel so much better about this home because of Michael’s assessment, and look forward to using them with our plumbing work in the future!

I highly recommend this business, and if you happen to get Michael as your plumber, you're in good hands. I needed a couple of P-Traps installed. I called and spoke with Carol who was very friendly and to my surprise was able to get me a same day appointment. I had several other estimates, but I was so impressed with the professionalism and how courteous Michael was until I hired him to do the job. He was on time and is very knowledgeable. He took the time out to explain in detail what was being done. Michael did an outstanding job and in my opinion is an asset to this company.

Saying Michael was great is an understatement!! He was very punctual, on time, and professional!!! He was very honest about what needed to be done and the price was very reasonable. Ms. Carol was also pleasant and professional as well as punctual. I called and was able to get the work completed all in one day. I will definitely use them again for as long as I can!!! Thank you all for making this stressful day a great one!! Can’t thank you enough Michael!!

Michael did a great job repairing a leaking drain pipe in my crawl space. He was helpful, flexible and professional. Showed up on time, worked hard all day and took time to explain what he was planning to do at the start then showing me what he did at the end. Seemed experienced and knowledgeable. I would recommend him to anyone.

Michael was on time, very professional and courteous. He laid tarps in pathway to Master bath and installed a new pressure assisted tank and bowl. Checked to make sure old flange was in good shape (it was) and installed the new one. When finished he tested everything making sure it was working properly. Hauled old toilet away, picked up tools, tarps and bath was as clean as he found it. 5 Stars is all they give but Michael is at least a 6 Star Plumber. Master Plumbing is Lucky to have Michael working for them. When I need a plumber I’ll call Master and ask for Michael job well done! Thanks

SLAB LEAK!

Master Repair Plumbing responded to the call I placed, yesterday afternoon, and had Chad and Wayne onsite by 9:30 this morning. They left just moments ago. (12:40.) Chad tells me he's been with the company for 22 years. There is simply no substitute for craftsmanship and experience!

I have NEVER been so impressed with the service and competence of workmen or of a company! (Ask my friends, I am not easily impressed!)

FIXED! Thank you!

Michael has been out to our home twice in the last week or so. He is always thorough, considerate and friendly. He has done a great job on out shower/sink repairs and replaced our water heater, which was no small task. He has been so polite and is always welcome here. Thank you Michael AND Master Repair Plumbing for rescuing us once again!

BEWARE OF THIS COMPANY!!! THEY ARE THIEVES!!! I called them for the emergency repair of a leaking toilet at my office and they WANTED TO CHARGE ME $750.00 to install a simple wax ring and to replace the flush valve on one commode. I hired another plumber who charged $283.00 for the same work. Master Plumbing ended up grossly overcharging me $243.56 just to come out and turn off the water valve!!! THIS COMPANY WILL ROB YOU LIKE A THIEF IN THE NIGHT. HIRE THEM AT YOUR OWN RISK. THEY ARE CROOKS WHO WILL TAKE ADVANTAGE OF YOU IF YOU HAVE AN EMERGENCY PLUMBING ISSUE.

Had a massive leak in main water line. Originally called out another service to see if they could locate the leak. The could not without further damaging the pipes. Quoted us a price that was pretty far up there. Called out Michael who also looked for the leak. He found two areas that were leaking. The quote he gave us was half what the other company wanted to charge. We, of course, had them come do the work. He was at the house and ready to go at the exact time frame quoted. Worked hard and was super nice. Took two days to fix our problem and now works better than before. Would definitely recommend them to anyone who needs any plumbing repairs. They are reasonably priced and do great work.

Michael was on time and explained everything very clearly, helping us find and fix a leak in an upstairs fixture. He also flushed a tankless heater and had everything done in a friendly and timely fashion. Scheduling was also a breeze and they called to let me know/confirm that Michael was on the way. Thank you!

Michael was on time, courteous, explained issues, and rerouted under sink plumbing that was done incorrectly. Checked inside and out for drainage issues. Ask for Michael for your service needs.

Michael Gentry is the only person we use to do our plumbing work. He is very knowledgeable, courteous, and pays attention to detail both to the work he performs and the homeowner's safety and wellness especially during these uncertain times by wearing a mask for the duration of his visit and will not step inside your house without shoe covers on! By far the best plumber we've ever used, work always done right the first time, a definite Gentleman and does QUALITY work!! HIGHLY RECOMMEND!!!

The Master Repair plumbers were scheduled to come to my house and make repairs on March 4th, they called to see if it was okay to come earlier, I said absolutely. They arrived on the 1st of March and at that point we had been without water for 12 days due to the sudden freeze. They repaired the leak in about an hour and they were as professional as it gets.
If you are in need call this plumbing company immediately. Booties for their shoes, Covid mask, and a great attitude. I recommend them highly. I thanked them but I had to call the office and thank them again.

On time, friendly . They came highly recommended and did not disappoint. Will use them again.

Michael repaired our water heater & backyard faucet this morning. He was very prompt, professional & courteous. Thank you for doing a great job! We will be using you for future jobs & refer you to the people we know.
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Michael and Carol with Master Repair Plumbing were wonderful. Michael came to my home and professionally and promptly repaired my kitchen sink drain line. Carol was wonderful to work with for the scheduling and coordination.

Called out one of the big name companies in Weatherford to diagnose and repair a leak under my pier and beam house. The quote I got was more than a little unbelievable, so fortunately I got a second opinion. Master Repair sent Jack out and not only did he find the leak, he fixed it for a THIRD of the price I was quoted by the other guys. He was polite, helpful and went above and beyond to check that everything held, there were no more leaks and even helped with an additional problem with another line. I highly recommend these guys and I won't call anyone else if I don't have to.

Was unfortunate to have a slab leak. Had been leaking for quite some time before I knew I had a problem. I do not live in the metroplex, but out about 50 miles from Ft Worth. They came within a day, detected the area of the leak using sound equipment. Other plumbers I had previously contacted told me they would HAVE to cut through my floor and very possibly through sections of my interior walls to detect location of the leak, so I was relieved to know I could avoid that extra damage to my home by the use of sound equipment!

They located area of leak and it was about 3-4 ft in from an outside wall. I asked if they could tunnel under the house to fix it and not go through my kitchen floor, which is how most slab leaks are repaired. They said that was possible and they put in a call to the guys who do digging for them. It was going to be another 5 days before they could come to do the digging with the equipment they have to handle such a large hole.

Five more days would have been difficult for me and my husband to deal with no running water in the house. So Jack and Jesse took on the job themselves right then and there! By that evening the leak was repaired, the hole refilled, and we had running water! They took great care to leave our yard in good repair also! Couldn’t even tell a hole had been dug!

This is a family owned plumbing company. They treat their customers like family also and have compassion for the serious issues that arise that put homeowners in a bind.

I recommend them highly!
Top-notch!!
⭐️⭐️⭐️⭐️⭐️

Received same day water heater replacement service. The repair tech was friendly, knowledgeable and performed the service in a timely manner.

Having a slab leak, or any leak isn’t something that makes ya wanna run out and write a review.

However, our home was built in the early 80’s (1983) and leaks are going to happen.

We have used Master Repair Plumbing now 4 times in the many years we’ve owned our home.

These guys know what they’re doing. They find the problem, fast. And fix the problem, fast!

Plumbing problems stink! Thank goodness for Master Repair Plumbing!

Michael replaced my water heater on a Saturday, he was on time, did a great job, and was very polite. Michael did everything he said he was going to do. I would gladly use Michael's services again.

I called to ask a question about pulling a permit and the lady on the phone asked for what. I explained to her my situation and she was like no we don't pull for someone else's work. I'm not a plumber, I don't know how this works. So I say well can you rework and she says no we don't do that either, Click! She just hangs up in my face. No sorry we can't help. She was very rude and unprofessional. I would never give them business talking with her.

Mike Gentry is AWESOME!! VERY courteous, professional and takes pride in doing the very BEST!!! He does OUTSTANDING QUALITY work! Fast but efficient and above anything else he KNOWS plumbing! His concerns towards the customer are genuine, he truly cares!

Needed a plumbing test done on my house. They came out within a week and had it done within a few hours. They used a camera and showed me that there were no issues. Other places wanted to charge me twice. Will definitely be calling them if I need a plumber.

We worked with supervisor Chad today to review possible leaks with plumbing and he was very thorough and extremely professional. he spent extra time to explain problems that existed and showed us photographs as well which was very educational. thanks Chad for all your work. Bud

Great service. Our technician thoroughly explained why there was two different clean out pipes and which one was what. After a few minutes, he was all done. He even put a rubber cap on the pipe to keep snakes out. Fair price and quick service. Thanks!

I tried to get several quotes but nobody could get as low as them, and when i hired them...they sent them out fast and it was complete, foundation patched back up before i got home from work. My friend has a commercial friend plumber that told me to make sure they did certain things. They sent pics of their work, commercial plumber said it was correct, everything is working again....sooo happy with this company!! Thank you! May hire them for my add on ?

My initial experience was ok, while they couldn't find the cleanouts at first, they found them after they had done their work. Lines in the house were backed up. Was billed $275 for less than 30 minutes of work, and now I've left a voicemail 4 days ago and not been called back, for the exact same issue a month later. Initially they were responsive, and my issue seemed to be resolved, but it clearly was not. I guess i'd be cautious on this one.

Had a sewer line issue. James came out and located issue right away with camera. Ended up having to jackhammer through slab to get to break. Work was very professional and super clean. I would highly recommend James and Master Repair for any work!

I will NEVER Call Another Plumbing Company Again!!! Jack & Jesse Are THE BEST EVER!!!!!!! I Had A Leak Under The Bathroom Floor In A Pier & Beam Foundation Home In The West Meadowbrook Section Of Ft. Worth Built In 1939. The Home Has No Access Under The House From The Outside. Jack & Jesse Had To Tunnel Their Way Under The Foundation To Find 3 Sub Floor Beams. They Dug A Little At A Time Until They Got To The Leak Location. They Replaced A 6' Section Of Rotten Galvanized Pipe. This Was Done On The Cold Water Line. The Hot Water Line Had Been Replaced With Copper In 2001. By 5:15 PM They Had Finished The Repair & Refilled The Hole & Leveled The Surrounding Dirt. I Could Not Be More Pleased!!! Ask For Jack & Jesse And You Will Not Be Sorry!!!!!

Excellent job repairing a leak under the slab. They found and repaired the leak quickly using two small holes through the slab to replace a 9-ft section of damaged pipe. They were courteous and left the area clean.

Had a broken outdoor Spigot, Michael had it fixed within the hour, very reasonable pricing, great service

They have done several jobs for me and have always gone the extra mile. Excellent technicians and excellent customer service. They really care about their customers and their workmanship

Jack at master repair plumbing did lots of work on our house and did a wonderful job on it all.

Michael was very courteous,very informative,did a great job,I would recommend ya'll to all my friends and family.

Great service and fair prices quick service if you need repairs as for Michael

Used multiple times and every time they were very prompt and professional. Fully explained what they were going to do and pricing.

Showed up on time, did the job quickly, and no surprises.

This place is great I had slab leak they fixed it and at great price.

Great job! Your team was polite, thorough, quick.