Best Slab Leak in El Paso TX

Horrible costumer service failed me twice to come out and give me a estimate. After making appointments with me. Used a excuse that they were busy doing other job.

Rodela and sons was referred to us by a friend after two other plumbers failed to show. I called after hours and an appointment was still set for the next day. They were very responsive and knowledgeable. We also received a follow up text to ensure everything was running smoothly. We will not hesitate to contact Rodela and sons for any future plumbing needs.

The Holguin family

Tony Rivera
Their rates are too high now, they increased their service prices

We reported a toilet leak which they failed to find because they troubleshooted for about 5 min. Had they flushed the toilet more than twice and waited for a few minutes longer, they would have seen the water come out of the base.

On top of that, they sent me a bill for $105 without explaining what it was for. Called them again and the lady told me that even if they're there for 5 minutes I need to pay them the $105 service fee. Keep in mind this was never disclosed to me when I booked the appointment or when the plumbers got here. I have no problem paying for services rendered, I will even pay for gas, but when they have this kind of attitude I will for sure not be using them again.

I will pay them their service fee and forget they even exist.

Edit: I feel like this could have been turned around easily by having basic customer skills. Apologize for not finding the leak first. Explain the $105 service fee. Offer to come back and fix the problem.

Edit 2: Karen contacted me, apologized, and sent out someone to fix the problem. Very hrstgrat that she was able to take care of this in less than a day.

Cleaned line outside of the house

I tried different plumbers in El paso, until I found reliable plumbing, they have excellent service, price, and always on time. I highly recommend them. Been with them 3 years .

My water heater had been leaking so I reached out and spoke to Albert. He came out to my home the very next morning at our scheduled time and not only changed out the faulty valve quickly, but he answered questions for many other concerns I had around my house and patiently explained everything. He was very professional and friendly and even gave my toddler a Teddy bear! I highly recommend him, especially for those of you that would like to support a local business. I will continue using Liberty Plumbing in the future.

The team was on time, quick, professional, and helpful in answering questions about possible future work. Highly recommend.

Not only did they detect where the leak was located but the guy who came out exposed it and left it ready for the plumber.