Best Residential Heating in Durham NC

I'm very glad I used Pure-Line when my garbage disposal started leaking. Jackie is always so kind and helpful on the phone. She called me as soon as she knew the tech was running behind (which happens in this business). I really appreciated the call so I could plan the day better. Edwin was my tech and he replaced the disposal quickly. He took the time to explain a few things with the new disposal and it's working beautifully. Their prices were more reasonable than some other plumbers. I'll definitely use them again.

Called same day and they came same day. Mind you, it was 5:30pm, but they came and fixed my AC in literally 10 min tops. Derrick was my service guy and knew what it was by just telling him the symptoms. Definitely recommend as they are professional and efficient.

Roy did an excellent job and I would definitely use him again. Totally satisfied.

Technician Alex Romero came to do my spring AC maintenance. He was very polite and respectful. Sadly my AC is entering old age and he showed me and explained what was going on. He looked up the costs of the 2 failing parts and we thought about my options. In the end, we decided to replace just the capacitor and take our chances with the motor--having decided I'd do better to not spend the money now but just know the end is coming and the whole unit would need to be replaced. I thought he did this very thoughtfully and in my best interests. It was bad news, but I felt in good hands with this company. Of course they used to be Comfort Engineers, with whom I had been doing business for many years and had good feelings about all the technicians who had come to my house. I also appreciate that Alex lifted out my boxes of yard ceramics that were tucked away for the winter down in the crawlspace.

Called for a emergency. But was told that they don’t do after hours emergency for new customers. Well I had everything overflowing and and needed someone out here. Had to call someone else.

Always on time. Willing to assist with a custom project when no one else would. Fixed small things not on quote without an issue. Honest about parts and cost. Great attitude. My second time hiring and not my last.

Phenomenal team with great communication, quality work, and tremendous value. Recommending to everyone who asks for plumbing or HVAC work.

Jordan Plumbing responded promptly and gave professional and courteous service. Highly Recommend!

Trash trash trash. Came out diagnosed my HVAC then stopped returning calls to the warranty company. Had to get another company involved to clean up their mess. Bunch of lazy and unprofessional folks

Had 3 shower heads replaced with wands. Work was on-time, efficient, and friendly. Always have a great experience with Brown Brothers!

We noticed a few days ago that water has been entering our pantry for a while, and has already damaged the floor. This morning we realized it was coming from the washing machine. Called Ben Franklin, and they got a guy here within 2 hours. The fellow knew what he was doing, quickly diagnosed the problem as related to an inadequate laundry drain pipe. He thought the best solution would be to replace the drain from the laundry room down through the crawl space to the far corner of the house. He warned me that it wouldn't be cheap, and would take a day of work. I was pleasantly surprised when the whole job was finished before 4 PM.

Had a small repair job needed doing. Came out next day and did it. Showed up on time unlike other plumbers we tried working with.

The staff was wonderful, friendly, informative, and very professional. They were efficient and their punctuality made it possible for us to function without missing a single part of the business day. Highly recommend to anyone!