Best Residential Heating in Durham NC

I'm very glad I used Pure-Line when my garbage disposal started leaking. Jackie is always so kind and helpful on the phone. She called me as soon as she knew the tech was running behind (which happens in this business). I really appreciated the call so I could plan the day better. Edwin was my tech and he replaced the disposal quickly. He took the time to explain a few things with the new disposal and it's working beautifully. Their prices were more reasonable than some other plumbers. I'll definitely use them again.

I got an AC tune up, and basically wasted my money for 2 units! When I asked the technician about what he was gonna do, he reminded me how much I was paying for my service-which was a special-so I get what I pay for. He was terrible and acted as if I didn’t know anything. I guess I wasted my money

I reached out to request a water heater inspection. Very responsive to my request for service. Polite and efficient technicians. Inspection appears to be good quality. Time will tell. Will use them again.

Pretty sure I’ve posted a review on these guys before but I continue to be very satisfied. Today Corey came out and was very transparent about what was going on with my system, even showing me some things I could do / check myself, got to my house like 5 hours after I called. 3 years ago Alex was a field tech who had serviced my house and basically told me “I can do XYZ and it’s gonna last you another 3ish years and then it’s probably gonna be time for a new unit (my stuff is 20 years old) and he was almost dead on - today he was the supervisor who came to deliver the bad news that I was probably better off with a new unit.They are pretty pricy and shopping around and being patient will save you some money, but when it’s 96 degrees sometimes you just can afford the convenience of nearly immediate service.

They did a Back Flow Test required by Durham! The guys were great! Will use Acme again….:))

Mr Faison responded to my call about my hot water tank leaking within minutes of my call to him. He was totally professional & set my mind at ease immediately. He returned to replace my tank promptly. His team was awesome & extremely pleasant. I HIGHLY recommend this local business.

On time, excellent communication, great service, have used H3 for plumbing and HVAC repair

Very prompt response time and professional service. Would definitely recommend.

Trash trash trash. Came out diagnosed my HVAC then stopped returning calls to the warranty company. Had to get another company involved to clean up their mess. Bunch of lazy and unprofessional folks

Always excellent in all regards. Highly recommended

Chris was great! Very helpful, professional and knowledgeable. Repaired and replaced our outdoor hose faucet 💪

Wallace is very thorough. The job is always done correctly!

Excellent service all around. Had Mr. Rooters quote me for a higher price and they didn't even go through all the trouble to carefully look and address concerns then tried to get me registered for their service in order to get a discount. Had Buzzy Bee out and they looked in detail with me not only on today's install but future concerns. The rims around my toilet needed to be extended for support and they came in and did that. Plus the 10% discount made it all the more awesome. Only concern is that they can be late, but they text to let you know prior. Easily one of the best.