Best Heat Pump Replacement in Durham NC

David came quickly (late Friday afternoon) to repair my broken pipe. He was very reasonably priced, and did not charge extra for coming on short notice.

We met Alfredo through our contractor during demolition of our kitchen in June. In addition to the demolition, he and his assistants have found and repaired a leak to our main water line, repiped the house due to discovering corroding pipes, installed our sink, faucet and dishwasher. Service is prompt and cheerful. Would definitely recommend.

I was in a crunch. I'm 73 expecting my first inhouse guest in over a year in a few days and my guest toilet broke. I located a plumbing company that promised next day service but then they canceled that offer the next day and couldn't come until the day after my guest. I immediately contacted PlumbServe and they fitted me into their busy schedule for the next day. The repairman was prompt, friendly and very informative and mostly patient with an old lady explaining everything to me. Besides the toilet he also fixed my bathtub knob that has been falling off for 2 years due to missing screw, looked over my plumbing under my kitchen sink and eased my mind. I would definitely encourage using this company to everyone.

Rob M. with Pure-Line Plumbing was outstanding! I called to schedule a non-emergency appointment and they got me an appointment less than 48 hours away. Rob called en route (right on time!) and was a pleasure to work with. He spent some time investigating, addressed the exact issue and when I shared I was a new homeowner, he encouraged me to learn alongside him so I was more informed about how the different pieces worked and some tips for the future. Pricing was very fair and transparent, Rob was very skilled and personable, and the job was done quickly and well. Will certainly be my first call for any future plumbing needs!

**CUSTOMER ADVISORY**

If you're considering hiring Full Stack Plumbing, a word of advice: DO NOT sign their Acknowledgement Paragraph or their Waiver of Liability and Hold Harmless Agreement!

If my experience is their standard practice, you'll be presented with those forms on an iPad for signature, after the work is done and with no advance time to read the documents or determine whether the work actually was satisfactorily completed. For most plumbing work, and particularly work on a sewer line (as in my situation), there's no way to know at that moment whether the work was properly and satisfactorily completed. Until there's been a chance to use the plumbing, any unresolved problems will be undiscovered.

The Waiver of Liability and Hold Harmless Agreement is particularly overreaching. It purports to be a waiver of ALL claims against Full Stack and its employees for ANY damage, loss or injury caused by ANYTHING they did, including as a result of their gross negligence. It also says it's a waiver of the right to bring any claim or lawsuit or seek any damages for any loss caused by Full Stack. So, according to their form, they could act in a grossly negligent manner, or intentionally cause damage, and they'd claim they're not responsible. I've dealt with a lot of contractors and contractor waivers over the years, and this is the most overreaching form I've seen.

If you're dissatisfied with Full Stack's work (as I was), and later try to reach a settlement, they'll point to their documents and say they have no obligation to resolve the situation. When you tell them you'll dispute a charge with your credit card company (a consumer's right under federal credit policies), they'll threaten to sue you. Apparently, their waiver of the right to bring legal claims only goes one way.

Full Stack came twice to clear a root ball in our main sewer line using hydrojetting equipment (they said their root cutting equipment was broken), but failed to eliminate the roots (see photos below). After their first visit, they failed to properly re-connect a sewer cleanout, resulting in a sewage spill in the forest. They charged an exorbitant amount for those two visits, without providing any estimate in advance, just a total presented at the end (their explanation for the high charge was that hydrojetting equipmenet is expensive). I then called Roto-Rooter, which was able to quickly remove the roots from the sewer line, and its bill was 1/3 the amount Full Stack charged.

There are plenty of plumbing options to choose from. If you decide to hire Full Stack, don't sign their overreaching and questionable documents!

I have nothing but praise for this company and especially for Ken. Our hot water heater broke one week before Christmas. A friend recommended Ken personally. I called him onTuesday night and my hot water heater was replaced by noon the following day. He matched the quote given to me by another company, which was very reasonable. I would highly recommend not just this company but Ken Macadam!! He is the best!!

Brian did an excellent job installing a new toilet, sink, and faucet for our master bathroom remodel! He was very prompt and professional and offered a great price. The finished product looks wonderful. Highly recommend RDU Plumbing's services.

Bruce was very professional, told me everything he was going to do and did it in a timely manner explained all the results and options very well. I had the opportunity to recommend your company Blantons to a friend who is looking for recommendation, because of Bruce’s service, I recommended Blantons

Lane plumbing saved us what could be have been thousands of dollars in unnecessary work that would have resolved nothing! We called them for a second opinion after we had a funny feeling about a quote we got prior with a different company. Turns out it was a city issue all along and Lane Plumbing stayed until the city got there to vouch on our behalf. These are old fashioned trust worthy people!! I will only EVER be using Lane Plumbing for any future issues.

John Haynes arrived on time, was efficient, professional, and very knowledgeable with regards to our heating system. He also made some very helpful recommendations. He was friendly and polite and we would recommend him highly to anyone.

Bobby Bailey has rescued us twice during plumbing emergencies - once in 2004 and today in 2016. He is thorough, priced fairly, responsive, and a very calm presence. His staff was outstanding, also: when I called after hours, Jamela, his scheduler, was unable to find an available truck, but took my number and called me back after 10pm having contacted a service manager who was not on call. I would highly recommend Bailey's for routine and emergency plumbing jobs.

Whatever you do, do not use this company. Air conditioner was not working. I called this company. Josh Harris who works for them came out and said I would need a new unit. Got a second opinion and it turned out all I needed was a schrader valve which cost 50 cents . Either he is a crook or he is incompetent

The Bar-D crew arrived on time, were very professional, explained the work completed, cleaned-up exceptionally well before leaving. Very polite and personable. Excellent workmanship!

Very professional guys. Rerouted our water main, in good time, and for a good price. Left property looking better than expected, and even offered to do some extra landscaping stuff at no extra charge. (We declined, but appreciated the offer!)

We'll have them back out in October to replace the water heater.

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.

I had multiple issues including brown spots on the ceiling. Root-Rooter's website allowed me to easily schedule online for an appointment the next day. They sent a team including Erik and Lucas (plumbing) and Brian (water restoration) -- each of whom were very professional and knowledgeable. Importantly, they listened and spent a good amount of time troubleshooting the issues. It was as if they were a forensic team, putting ears against walls and turning water systems on and off. Given the time and manpower, I would consider a value for the price and use their services again.