Best Emergency Plumbing Needs in Durham NC

Very professional and knowledgeable. Had all required parts with them. Fixed water heater quickly and neatly. Very courteous

I have nothing but praises for my experience. I was given a window of 8:00am to 11:00am. Edwin and (I forgot his associate's name) showed on time. They were friendly, professional, warm and patient with me. They worked efficiently and were respectful of my home. This is completely contrary to the service I received from a competitor. He showed late, did not cover his work boots, tried to bully me into additional work and was extremely very unprofessional. The competitor, Happy Home, wanted to charge me $525.00. Pure-Line's cost was $236.00.

Very responsive, great communication! Very quickly assessed the issue and resolve it. Appreciate you folks!

Highly recommend. Super helpful and a great price!

It was a check on my unit he was nice did his job told me about a cleaner for my unit I may get later...

Very prompt service, they could always find time for repeat customer. This is my 2nd time hired BarD plumbing, this time for a plumbing leak. They know exactly what’s the issue without asking usual excuses. Thanks to prompt fixing of the leak.

I had another plumbing company shown up for the same issue( provided by home warranty people) . That plumber had no clue what he was talking and asked me hire a demo guy to even assess the leak , what a waste of time.

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.

Anthony was professional and courteous and took the time to go over details of a major repair. I had several other plumbers come to my property and dismiss my issue and not listen to what I was requesting. Rooter Man was professional and prompt. Highly recommend

Roy did an excellent job and I would definitely use him again. Totally satisfied.

Came out same day to replace a leaking hot water heater. Professional, friendly, and responsive. Definitely recommend!

Acme did a good job. Texted name and picture of the plumber. They were polite and friendly. Did the job quickly and efficiently.

They were very quick to schedule my appointment and on time
I needed a drain for 1 sink, the estimated cost was high, after a phone call and some discussion, we found a happy place we both would be satisfied with
Once that was done they were very professional, knowledgeable, clean, and helpful
Thank you for all you did today

Very High Quality work! The level of professionalism that Mr. Ditch gives is unsurpassed by any plumber I have ever hired. I reccomend him and his team for all of your plumbing needs.

Dp&m was the company assigned through my home warranty company. May be an ok company for unclogging toilets, but anything beyond running a snake down the drain, I advise anyone using this company to watch the result of snaking the drain, as they will not bring anything to your attention, and will claim you need something beyond their ability, like a camera. You'll find out they (Elaine) says they assume finding something in you line, because they cant fix the issue, thus voiding the warranty company from fixing or addressing the problem further. I did not feel valued as a customer, and will never use or recommend this company. Elaine was rude, argumentative and unhelpful, just responds with this isn't our first rodeo.

There was no evidence of any blockage from the line that was run, I did not sign any report, and still have a blocked drain. Thanks for nothing, both the technician and Elaine.