Best Water Heater Repair in Anchorage AK

Rock solid service, their team works until the job is done.

AK Clearwater Mechanical and Technician Gus are amazing to work with. All aspects of their call in for service scheduling as well and performance to getting the work done is top notch! Delays due to high volume aside AK Clearwater will continue to be a favorite service company i recommend to clients in my Real Estate business.

Good

Great service. Reliable, trustworthy and competent. Only plumbing company we ever use. Best in Alaska!

Attempted to schedule them to help inspect my system and show us how to get it working correctly after installing a new thermostat. The person who answered treated me like a child and wouldn't even answer a simple question. If you have another option, use it. It's unfortunate that this is the experience of a potential new customer

Jimmy and the boys work together very well, they were able to not only remove the old boiler and install the new one in less than 8 hours! The quality of work was great, very knowledgeable of craft! Fantastic job would recommend them always!

The company responded the same day. Matini showed up and took care my boiler repair the same day and provided great service. Great customer service skills! I used them through a home warranty service and they responded quickly to take care of my emergency. I will definitely call on them again in the future. Thanks Flow Star!

I called Denali Sewer and Drain when my sewer service froze. The steam hose became lodged in my service. The technician tied it to his truck to free it but ended up breaking my cleanout and tearing the hose. He drove away, leaving the hose in my sewer. The company didn't offer to help even though I called repeatedly. A full 24 hours later they offered to send someone out but I had already called another contractor.

I feel like Denali Sewer and Drain took advantage of me and I hope they don't treat other customers this way. They didn't communicate any of the risks to me and they should have stayed to fix my sewer after they broke the hose.

I called Roy on a Friday morning and he was at my property within the hour. He did a great job and the price was well worth the service. I will be contacting him again for future projects and needs

Knowledgeable and professional. Was able to answer any questions or concerns I had about my furnace.

Great Business! I worked with Kevin to schedule the appointment, then Todd came out to my house and was able to quickly replace a few shingles on my roof that blew off in one of our windstorms this past spring. Quick service, professional people, and very reasonable rates. Highly recommend!! Will keep their information handy for future home-repair projects. Thanks, guys!

I have used Alaska plumbing service in the past and they are always prompt, reliable and affordable. I will definitely use them for every plumbing job I have in the future.

Bill, I got another bid and went with them. You're overcharging man. I rated you 2 stars because of your professionalism. Thanks

Water heater quit and Erwin Plumbing came out on a Saturday. He got it working temporarily until he could get the part replaced on Monday. Very responsive and quality work!

Tony was wonderful. Came out to figure what why my hot water pilot light would not stay lit. He came over right away and told what it was. He fixed it and I’m so thankful.

Unprofessional and blatantly lie to customers. We were scheduled for an appt from 8-9am today. My husband got a confirmation text at 8:14am that they were on their way. At 8:30am, when my husband called to inquire about their ETA, he was informed they had arrive at 8:21am, but no one answered the door or the phone, and that we would be getting fined for the missed appt. They claimed there was GPS proof that the guy was at our house at 8:21am and stated there should be a note on the door from him. My husband pointed out there was no note and offered to provide the camera footage from 4 exterior cameras that show the guy was never at our house. My husband spoke with 3 different individuals, all of whom basically called him a liar.

While they were timely and were able to come out next day, the service we received was mediocre at best. We called because our plumbing had extremely low flow, and their first fix was to replace the two most expensive things that could possibly be the issue. When questioned about it afterwards their response was “well it’s better than it was before” when our kitchen sink is still barely above a trickle. Not to mention our house was left a disaster - they unscrewed our accordion door and left it unscrewed when they left, sprayed water everywhere (and on me) in the bathroom, and left wood splinters all over the floor where they were working to name a few. Aside from the poor work ethic, they were swearing up a storm, slamming doors, and Larry was apparently so distracted that he couldn’t remember which way was hot/cold or which direction a shower head was installed. All of this and we got a bill for over $1500. When we called to talk about this, the woman that answered the phone was extremely rude and arrogant - without asking any details, she immediately told us that what we were charged was fair and there was nothing to be discussed. I work in the service industry and understand that time spent on-site is time spent and sometimes the part you think is the issue turns out not to be, but to leave it at “it’s better than it was before” is shameful. Hopefully it was just a bad day and other people don’t have this experience.