Best Water Line Issue in Detroit MI

On May 26th we hired Nelson Bros to install a dishwasher hose, a sink faucet, a garbage disposal and connect the gas line to the stove. We we told that it would take about three hours to complete. The plumber arrived a few minutes before noon and left at 8:15 pm giving us a bill over $1150. He attempted to install the dishwasher hose but was not successful. We were charged for all of the time he spent trying to rig up a way to make it work. He later told us that we need an OEM part and that we need to hire an appliance company. He then installed the sink faucet but did not do it correctly, it does not function properly. However, we were charged over $200. He did properly install the garbage disposal, but after testing the dishwasher, realized he did not completely remove the knock-out, creating a flood into the cabinet and into the basement. He did not secure the water lines properly allowing the line to move freely.We contacted Rick immediately and he said he would have the owner review the bill and get back to us. The amount charged is excessive for the amount of work which was done correctly.Rick later told us that our invoice is still on the owner's desk and he would contact us, which he never did. On their website it states that their technicians will efficiently solve plumbing problems Many of our problems still exist, yet we were charged for over eight hours of work. The website goes on to state that Nelson Bros provides their customers with honest, quality service at a fair price Is $1150 a fair price for an improperly installed faucet, a dishwasher that does not work and water lines that are not secured?The website goes on to promise Should there be a problem with our workmanship we will return to correct the problem free of charge. They haven't.We have tried to work with Nelson Brothers, giving them plenty of time to correct the problem and refund the overcharges, but we have not heard from anyone in the company. Having been loyal customers for decades, it's a shame having to leave a review like this.

DEFINITELY WAS A CUSTOMER!!!!! lol, I can prove that easily.. but definitely never again.

Always, always, always get multiple quotes. Take a little time to shop around and you will absolutely find MUCH better pricing.

They showed up within 20 minutes and had my issue fixed within an hour or so. Thank you very much for service!

The young man got here in less tga2 30 minutes, looked at my problem, gave me options within my budget and finished in.<1hr. He was also very nice to my 3 yr. old grandson who had an arsenal of questions.

These guys came out very quickly for an emergency sewer issue. Service was great!

I'll be using Bubby's Plumbing for now on the customer service is amazing! Jarrett was great he showed me what needed to be fixed he was super professional! They also came out asap!

I had an emergency water leak in my basement.... on a Sunday!! I called other Metro Detroit plumbers, who wanted to charge $150+ just to come out!!! Iron Pipe Sewer & Drain offered me an affordable price for a Sunday, came out quickly, and took care of my problem!!!! I would highly recommend them to anyone with a plumbing issue in Metro Detroit.

They were super responsive and quickly fixed the issue with my furnace. Thanks for saving the day!

Called during rain storm on Saturday to get appointment on Monday. Water coming in basement drains. He was here within the hour! What a blessing. Used this company one time a few years ago and was impressed. Like them even more now. Thank you Tru Flow.

They were timely and excellent and the price was about as reasonable as plumbing can get.

As a new homeowner I was extremely hesitant on who to call when all of my drains backed up! Tim and his team were a godsend! From my initial call to the end of the job they were friendly and responsive. Came out quick and got the job done! I won’t call anyone else! Thank you so so soooo much!

J.D and his crew were the best. J.D explained everything and walked me through what the plan was to get us up and running again. They had to dig up my back yard and basement was allot but he made it so it was not stressful at all and made sure we had running water by the end of the day. I would highly recommend him his company is mostly family and very friendly and professional. If you are looking for a great plumber for any of your plumbing needs A&D Plumbing J.D are the best. Very Reasonable and Professional best service I have had in a long time.

Rick and Ed were awesome. Very professional and did an amazing clean job. Highly recommend!!

Horrible! I called and was told someone would be out between an hr and a hr and a half, almost 3 hrs later I haven’t heard from anyone!

Never responded to inquiry😒

Hank did a wonderful job. He explained everything he was doing to solve the problem, and advised us on the best and most cost effective solutions. Did an absolutely wonderful job, I can't recommend him and Five Guys enough.

The jobs was outsourced to a surburban company.... To place a toilet and a variety I was given a estimate of 1500.00 I think its because I want black and obviously Gamble doesn't care about repeat customers.. I have used Gamble at least 2 other occasions and the customer service was totally different. Very disengious and I will never call Gamble again