Best Sump Pump Installation in Detroit MI

Jonathan was professional. He worked hard and completed both jobs even when one presented a challenge. I appreciate his work ethic and willingness to get the job done. Customer service and care is rare these days.

I normally do not do long reviews (if any at all). Furnace went out last night. Of course it’s February and freezing temps outside! Next morning, I thought for sure any Company that I call to come out same day, I was probably going to be ‘taken for a ride’. And I’d pay. No heat. Winter. House freezing! My niece recommended Hoover Electric Plumbing Heating and Cooling. I called. Explained situation. They said someone would call me back. Chris M. called me back. He said they could schedule a visit for tomorrow. They close at 5pm. I told him I get off work around 5pm and could be home by 5:15pm. And he said yes! He was willing to wait after hours to help. Finished work. Drove home. The messaging, and text service from Hoover was a nice touch. You know exactly where and what time they are arriving. I was told by Amy in Office it was a $80 Service Fee to come out. And that any work done, the $80 fee would be applied towards bill. I’m thinking ‘$80? Not bad. Same day. Technically after hours! What’s the catch?’
Chris came out. Very polite. Very professional. Punctual. 5:14pm. He went to basement and started on Furnace. Said to me, ‘this usually takes anywhere from 30-45mins to diagnose the problem’. I was thinking, ‘Oh boy, here it comes!’ My furnace is only 9 years old, but I was still expecting to pay $250-300 minimum. 35 mins later, Chris tells me ‘your furnace is back on’. He had checked out the unit from A-Z. Found a clogged tube. Cleaned it. Put it back in. Heat! Glorious heat! We discussed some other things I was thinking about: new water heater, duct cleaning etc. He writes up an estimate for everything I ask for. Tells me they also do 0% financing and one year same as as cash. I’m thinking ‘nice’. Also thinking, ‘what’s he getting out of this?’ I ask him. ‘So, your commission based, right?’ He says, ‘nope. I’m hourly. Makes no difference to me whether you decide to upgrade, or what type of unit. I get paid the same’.
Now that’s an awesome thing! Not being pressured or fear talked into ‘upgrading’ into something that I may not need. He shows me my invoice for work done. $80. Total.That’s it! My faith is restored in finding such an honest and ethical HVAC Company! I will be recommending Hoover Electric Plumbing & H/C to all my family and friends! And, Chris... thank you! I’m grateful. And your Company now has another loyal Customer! ~Charles S.

Mark from plumbing now saved the day December 23rd. My leaking tub faucet needed the cartridge replaced and mark walked me through the process on his way to another service call saved us just before Christmas. Thanks Mark we will defiantly call your company if we need anything in the future.

I had a pipe freeze and burst during the winter. Johnny came out the same day I called and took care of it. He was polite and professional.

They didn't copy phone number down correctly, so they couldn't call to confirm. We drove 1 hour to make sure we were at the property by 9:00 a.m. for their window. Thank goodness we had other companies to give quotes on same day, so that it was not a wasted trip. We'll use a local plumbler instead.
It happens.

We highly recommend this crew to anyone. I came to them while they were working on a neighbors issue. They were friendly and professional. They came in and prepped the house by covering doorways and fixtures, explained exactly what they were doing at each phase of the pipe replacement, and were quick for the big job we had for them. Once they were done, they cleaned up the mess and made sure we were happy with the results. If you want quality work at a fair price, you found the right company!

Water was all backed up .you guys sent Brandon was here in 20 mins and was amazing I give him 10 stars **********

New home owner. Woke up to six feet of sewage/water from recent flooding in metro Detroit. Initially the drains were running ok but slow. Called about a week later came out within two days and even did evening appointment (which I appreciated since I used up almost all my vacation days for flood clean up). Fair price, educated me on the drains and what drains did what, cleaned up before they left. Would use them again without concerns. Definitely would recommend them.

Excellent plumbers great knowledge fair prices and prompted service what more could you ask for

Derek and his helper were timely, efficient and helpful! They took the time to explain their process and finished a major job for us in one long day. We recommend them highly!

I was very pleased with the work that plumbing Tech preformed They installed 2 toilets and a hot water heater. Besides the quality of installation, I could not find a better price.

Great service! My new go-to pluming company, recommending to all family and friends.

They left a mess and wrecked my sidewalk. We're sorry having anything to do with them. When I called to complain, they hung up the phone on me.

Horrible! I called and was told someone would be out between an hr and a hr and a half, almost 3 hrs later I haven’t heard from anyone!

Great service best prices and they are honest people to deal with

Gerard was awesome, showed up on time. Very professional, and explained things as he went. Did a great job and cleaned everything up afterwards. Will definitely for next plumbing need!