Best Backflow Testing in Detroit MI

Ed was absolutely fantastic. He is courteous, knowledgeable, very efficient, very professional, very clean, and very trustworthy.

Provided same day camera review of my drain. Super responsive, very nice customer service!

Very Pleased with how fast you contacted me and got out to fix the problem! Tom B. and Jared Did a great job assessing the problem and fixing it. Thank you very much!
Robin Cooley

When I called Mr. Rooter a couple of months ago, my call was greeted with enthusiasm and with professional attention to my questions by Mr. Rooter’s receptionist. I firmly believe the receptionist is the Director of First Impressions. As a new potential customer the person answering the telephone could very easily disway the caller if there is an uncaring, robotic replies and an urgency to dispense of the caller. This was not my impression as the receptionist gave me the level of confidence to meet with their plumber on the schedule day.

When I met Jeff, he was very courteous, diligent and attention to detail and particularly had taken the time to explain what was being offered, costs associated with my selection and the time frame to complete the work. He ensured the area was cleaned with no debris after his work was completed. My wife and I were very pleased with the work performed and jokingly I said I would I hope never see him again.

Well on January 1st midafternoon, I had a pipe burst and called Mr. Rooter. The technician on call was extremely helpful and walked me through what I should do to close the water supply to my home. I received a call the very next morning and I accepted a service call that morning. To my delight Jeff arrived and after a few hours, my fears were laid to rest, job completed with new copper piping.

Because of his diligent and caring nature I requested a quote to have more work done in our basement. All of this because originally we needed to replace a dripping kitchen faucet. I recall I reached out to three different plumbers and Mr. Rooter was not only the first to call me but the only company to call. I guess replacing a faucet did not command a lot of money. But Mr. Rooter welcomed that call and with that got more business.

Thank you Jeff and Mr. Rooter for being there and providing Tiffany and I with peace of mind.

Anthony Ken & Tiffany

Anthony was excellent, went above and beyond to make sure the problem was fixed and even checked and double checked his work to make sure he was doing as much as possible for me! Highly recommend, they were able to get out fast and easy to contact

Great Company to work for. Work fast professional and do things right the first time. Moving down the line.

I can't imagine a worse plumbing company exists. Our contractor used these guys as a subcontractor for our house renovation and they screwed up pretty much everything they touched. They installed two showers incorrectly so water came down the backside of the wall, installed a toilet that leaked, installed a tub drain that leaks a ton, installed a faucet drain that didn't pass inspection and then couldn't find the problem (it leaked) when they came back. Most of the poor work was done by one guy who we asked them to stop sending but they kept sending, but the owner also did some shoddy work. They showed up late or not at all many days and often would leave for parts for like 4 hours. They were by far the worst contractors we've ever dealt with and didn't even seem to realize they were doing things badly. Do not use them.

Wow! Thought we would have to wait a few days for the repair. No way...same day repair. The guys on the job were very friendly, clean and professional. I will definitely call this company again! Thank you!!!

Nice, courteous and quick. Did exactly what was needed for me!

Mark was prompt and courteous. He demonstrated and completely explained the problem. He also informed me of all options available to me should I have this problem again. I will definitely keep WaterWork on speed dial for any other plumbing needs.

I called about a clogged drain at 8 am. They had workers there in 3 hours. Super polite, in and out quickly, with a very reasonable price. I will call again if the need arises!