Calhoun's Plumbing Service

This company is Highly recommended!!! I had the most difficult problem with my water and pipes, not only was the issue fixed properly and professionally, but the price quoted was awesome! They are Efficient and a problem solver, will go to great lengths to get the job done!! Finally got a descent plumbing service.

Initial calls with office was professional and great. I was offered same day installation which is great, but couldn't take advantage of due to work. I was then told Monday 12-3. I explained that I have to work and asked about Tuesday because I was off. I was asked what time I had to work Monday because they could come earlier. Great, I told them I had to leave between 1:00-1:30, at the latest. So I was given a 9-11or 12 timeframe and told she would let them know to aim for closer to 9. I get a call at 8:30 on Monday to confirm and told he should arrive between 9-10 or 10-30. So around 1015 an elderly gentleman man arrives ( withask but no show covers) and I think to myself I wonder if he'll be able to carry the toilet upstairs. To sum up the first day from 10:15-2p (yes over the time I specified), he has to make 2 trips to the hardware store and then tells me he'll be back later to remove old toilet because he needs to bring a dolly. And yes he did struggle getting the toilet upstairs. I was praying he didn't fall and hurt himself. Not only did he not come back, he didn't even call to say he wasn't coming back. I called the office the next morning to inquire about him and about him caulking around the toilet which I noticed he didn't do. After getting a call back from the office to say he worked late the night before, he's on the way, he shows up 1.5hrs later. He comes in with a large garbage bag, a dolly, and my mail 🙄 because he noticed I didn't get it. He goes upstairs and gets to work. I hear him coming downstairs. Once he gets in my living room I walk in there and see he's dragging the toilet across my floor. It's not on a dolly and not in the trash bag. There are white scuff marks and drips of water on my hardwood floor. I immediately ask, is my carpet wet?! 🤬 He says no, that he emptied it in the garbage bag he brought. He then goes upstairs, gets the bag and proceeds to now put the toilet on top of it. After he leaves, I call the office to complain. Kristine is again very nice and apologetic, explaining that's not how it's supposed to be done and that it was probably too heavy for him. Also she said that they probably should have sent one of the younger guys out. She said she would call the owner and get back with me. She texts (always a bad sign when they go from calling to texting) me hours later to say that they will have my carpet cleaned and to let her know a good time. I reply. Next day she replies that someone will be out the next day to clean the area. I ask for a timeframe, no response. I text again the next morning. She finally says he's picking up the cleaner and headed to me. By this time I see that the toilet is leaking and the caulk job is horrible. 🤦🏾‍♀️ Do you know they sent the SAME elderly man to come clean my carpet?! He then tries to explain that the water was clean that spilled?! 😂 Sir, if you pour clean water into a dirty toilet, it is no longer clean. Plus I can promise underneath that toilet wasn't clean! And you dragged it down my carpeted stairs, family room and scuffed my hardwood floor. He then proceeds to fix the leak and clean the carpet in my family room. I'm irritated more now and say well can I take it upstairs and clean it myself. He finally say, I'll do it. He still didn't do the stairs, just the landing. 🤦🏾‍♀️ I was over it and just done. No f/u call or text like after the first day to ask about satisfaction. I was referred to this company and had already referred them to another family member based off the compliments I heard. I went back and told them to go with someone else. I have other work that I need done and had someone else came out to rectify this issue properly I would have continued using their service. Hopefully they know now to maybe send this gentleman on 2 person jobs or jobs that don't require heavy lifting.

Excellent service,

From first contact to their quality service (thanks OT!), Calhoun Plumbing proved to be friendly, focused and financially reasonable in providing solid, quality work in the replacement of our bathroom sink. Thanks!

DO NOT HIRE! The plumber showed up at my house without confirming a time with us beforehand. He charged us $95 to plunge our drain and was there for a total of 5 minutes tops. They only allow Zelle payments (which take 1-3 days) and then called me several times to ask why they hadn’t received the money yet, when it hadn’t even been 24 hours since the service. When they called for the 4th time (still less than 24 hours after service) I cancelled the payment and tried another transaction, hoping it would go through quicker. When they didn’t receive the payment they showed up on my front porch!!! No phone call, no notice, just came over unannounced like they were loan sharks. Very unprofessional. Very inappropriate.

Calhoun does a great job at a fair price. They also really know the neighborhoods in NW Detroit and the issues specific to the area. Worked with us through a major plumbing issue in an older home and stood behind their work to make sure everything was right, even months down the line. Highly recommended.

Excellent! Dan came out during the time scheduled and was extremely thorough and professional. I will definitely use Calhoun's again for any plumbing needs.

We were afraid our plumbing issue was going to be a big & frightfully expensive job, but once we called Calhoun Plumbing, we quickly discovered it was a much easier fix.
Mr Calhoun was not only communicative & professional, he was respectful of our home & went above & beyond our expectations.
If you need a plumber in Detroit, call Calhoun Plumbing!

Starting with Miss. Kristine , she was so charming and a delight to talk to. She answered the phone with a smile which you could see through the phone. Scheduled same day appt and Dan showed up promptly. He was so nice and pleasant. Took care of the problem within the hour. He was actually smiling while snaking the toilet. Who does that? 😄 Highly recommend!

Highly recommended. I called Calhoun's out of the blue about a broken shower faucet and a backed-up drain. Within a few days, my shower was fixed and my drain was clear. Each person I interacted with was friendly and professional, and the price was affordable.

Garbage plumbing company and garbage service. Do not use or hire

Great company.

Excellent service and almost always same day or next day for non-emergency service.

I dont usually post reviews but the service from beginning to end was great! From the moment i talked to Chris to the service guys was all on point. Ive found my plumber and i wont be going anywhere else. They are knowledgeable and fair pricing! If you need plumbing services call Calhoun 's.
~Ann

Very happy with their services, will definitely be using them again.

Highly recommend this company. My water heater was leaking everywhere I was able to get ahold of their company's after hour service and was forwarded to a plumber immediately. He instructed me how to turn off the water and came out and replaced my water heater that day. Very clean and efficient. He wore a mask and foot protection.

I have used Calhoun Plumbing multiple times and they are usually prompt and fair with their prices. I even referred them to my family- so I definitely trust them.

I can't imagine a worse plumbing company exists. Our contractor used these guys as a subcontractor for our house renovation and they screwed up pretty much everything they touched. They installed two showers incorrectly so water came down the backside of the wall, installed a toilet that leaked, installed a tub drain that leaks a ton, installed a faucet drain that didn't pass inspection and then couldn't find the problem (it leaked) when they came back. Most of the poor work was done by one guy who we asked them to stop sending but they kept sending, but the owner also did some shoddy work. They showed up late or not at all many days and often would leave for parts for like 4 hours. They were by far the worst contractors we've ever dealt with and didn't even seem to realize they were doing things badly. Do not use them.

Professional and quick.