Best And Replacement in Denver CO

They are currently 3 hours late for an appointment I made 6 days ago. They started on an issue for us three weeks ago had to stop for clean up after that was done we made the appointment and even after being with no plumbing for 2 weeks they put us a week out now aren't here for the appointment and are unreachable. If you have a true emergency I would not recommend them.

I am so happy with the quality of service I received from Done plumbing. We reserved our annual maintenance the same day.

Great service and reasonable pricing. I was particularly impressed at how these guys worked through some difficult problems in my older home until they were resolved. Will definitely use moving forward.

These guys are fantastic! We had some drains backup over the weekend and they came the same day we called. Cleared the whole problem. They were incredibly friendly and sweet, even to our butthead puppy. The other thing I loved is they explained what the problem was and how they fixed it. This company does NOT nickel and dime you, you get a great value for what you pay.

On top of this great service. We noticed the hot water stopped working and they came back the next day to look at the water heater. The issue was a wiring with the water heater and they fixed it in 5 minutes. They are worth every penny.

This is the company to pick for your draining, plumbing, and water needs. They are a family owned business that has a big heart. Lisa and Savannah on the phone are kind and responsive. Plus all three techs that came out to our house were beyond excellent. Thank you Drain Terrier!!

Service was fast and professional. Eric was extremely responsive and took the time to answer all of my questions. I highly recommend their services!

Kyle and True Plumbing provided stellar performance to our home bathroom and kitchen project. Kyle provided recommended specifications for approval, purchased all necessary materials, provided all necessary equipment, and was responsible for all maintenance and clean-up of our project. And he is efficient and quick!

Kyle spent a lot of time and energy in putting the finishing touches on 3 of our toilets, our kitchen sink and dishwasher. I was pleased by his courtesy and professionalism, and for his willingness to go the extra mile to make the job come out right.

I've had many compliments on the quality of his workmanship. Kyle reaffirms my belief that the quality of a job is what you remember long after the job is done! I recommend True Plumbing with confidence!

Awesome service, quick turn around time. Offered a few solutions for me to chose from and offered recommendations. Overall very professional. Will use for future plumbing needs.

Attentiveness and friendless service. Thomas was also responsive and focused on fixing the issue. Will certainly use him again.

They came out right away on a Wednesday evening. Charged a fair price for the amount of time and effort to fix the problem. Would recommend.

Steven Jones was great. He kept troubleshooting until he found out what the problem was he was very informative, and answered all of my questions. And he was polite and friendly.

Quick response time, quick simple fix that I had no idea how to do. Awesome price.

We had a backed up sewer line last Sunday and Manuel was sent to our home in a very short amount of time. The level of professionalism, kindness and courtesy by both Manuel and the dispatcher was phenomenal. Not only was he able to quickly get water flowing out of our house again, he explained clearly the next steps I can take to prevent another issue like this happening again. I had such a good experience that I've already shared their contact info with my friends in case they ever need help with their plumbing. In addition to the great experience during a catastrophic time, the service was very affordable and far less than what I expected.

Needed to cap old water lines and create T's for new lines. Cap Hill Plumbing came in with the best quote and completed the work in no time. Very professional, very skilled, very friendly. Highly recommend for any plumbing work you need.

Great place to work

Absolute worst customer service ever!! I was never kept informed of the progress of my job. I had to keep calling to get updates. I was given dates and times of work to be done and NOTHING was done when I was told it would be done. The guy taking out my old tub showed up very late and then put the tub in my yard and told me his truck was full and that he would be back the next day to pick it up for disposal. It sat in my yard for 3 weeks until we finally had to dispose of it ourselves!! After many phone calls and promises that it would be done! Lost total trust in this company and Tony's word, decided to go with someone else to do install. Then when I ran into problems with install because of the jet tub I bought from Tony he refused to help us finish this mess!!! Hope I can save someone from our nightmare!!!

This winter our heater stopped working in the middle of a deep freeze. Our repair guy couldn’t come until Monday so we called Horizon in a pinch. Such a waste of money. All the kid did was give a diagnosis but did nothing to repair and told us we needed a $500 evaluation to know for sure. He acted really nervous when giving his sales pitch to my husband and I. We were disappointed he didn’t get the heating back on with it being about 15 degrees outside. I now know why he was nervous.

There was a simple override switch he could have pushed to get the heat on for the night. He knowingly looked at a toddler and pregnant woman and left us in a freezing house for the night.

The next day our regular repair man had the heat going in 5 mins!

Months later I now know what the Horizon guy did with his time in our utility room. He labeled every pipe and machine with advertising for Horizon. Hot pink labels with “call Horizon” were everywhere. I don’t regularly examine the utility room so it took a while to nice the blatant advertising job. The other day I found yet another sticker on the hot water heater.

Don’t waste your money paying them to advertise in your own home, and getting them to just up-sale you a problem that doesn’t exist without fixing the one that does.

I would upload photos but as so mad I cut up all the stickers and labels before posting a review

Asked to repair a leak in my tub and the leak wasn’t fixed, “plumber” also couldn’t find the water pipe to shut the water and I told him to come back another day so I could ask management to show me exactly where the pipe was and he insisted he could find it and ended up not fixing the leak and destroying the framing around my house on top of not fixing my leak . Charge me 50 just to damage my home even more even gave him $10 tip just to end up with more damages to fix now !

Truly awful service and Austin flaked out on my job. Avoid at all costs.

They first bid a simple shower valve replacement at $284 plus materials and then as they flaked on job morning they were suppose to arrive, told me how they underbid it and gave me a lame excuse about their truck breaking. But I should just hang on and see if they could make it later in day. When I texted again I've since been completely ghosted. I wound up learning to solder copper pipe just so my tile guy could work. You're fired.

Had an emergency spicket leek at 7pm and had to shut off all the water. Called and was here 30 minutes later. Did an awesome job, was quick and very friendly and very reasonably priced.