TCF Emergency Plumbing & Heating

I called TCF this morning at 10 am, and by 12:30 Eric (the technician) was finished solving a kitchen drain issue. He was incredibly friendly, and he was patient with our nosy dog. He explained everything and completely solved the problem. I'll absolutely be using them again and requesting Eric.

Great service, great communication. Eric was a pleasure to have in our home. Thank you for the prompt service, attention to detail, and superb clean up.

Thomas was awesome. He fixed my pipe leak very quickly and even helped me with other faucets at fair price. Thank you Thomas.

Working with Thomas was a great experience. He answered all my questions and went above and beyond to help me find the issue. We came to find out that the issue was not plumbing related and did not need his services. However, for future purposes, I have found a great plumber.

Thomas is great! He was very patient and understanding in dealing with me and my issue. And willing to come help me on short notice. He even took the time to help me understand the repair and how I might resolve a similar issue in the future, as I was interested. He is very personable and polite, and it's clear that he genuinely enjoys helping people out. Can't say enough good things.

Thomas is great. He's polite, professional and takes the time to explain the work and the fees. I have a plumber who I can rely on and that's a real comfort.

Thomas was professional and knew instantly what the problem was. He gave us the temporary fix we needed to stop the pipe from leaking and let us know what steps to take next. I’m extremely impressed with the urgency he had for our plumbing emergency. I’m so grateful for his outstanding service. We will reach out to him anytime we have plumbing needs.

Thomas fit us into his busy schedule during subzero temperatures in Denver, showed up within an hour and fixed our broken heating! He was our Christmas Miracle!

Thomas is extremely professional and friendly. He is prompt, honest and very knowledgeable. We’ve had him out multiple times for plumbing repairs but this was the first time we had him help us with our AC unit. Thomas was able to pick up on a problem that went undetected by the two other companies we had used in the past!

Update 3/15/23: A++ for fundamental solution found vs. continual repairs.

Update 4/14/22: Keeps doing A+ work.

Update 3/8/22: had additional work to dig under concrete and replace a corroded drain pipe. Everything that follows remains true!

Thomas is a Master Plumber who was the definition of above, beyond, and professional. We had a sprinkler system backflow line that ruptured in multiple places due to the recent cold, combined with a blown control box that prevented us from clearing the system beforehand. We either needed to hit the sprinkler shutoff near the city main (Plan A), or replace the backflow lines/valves (Plan B), so that we could have water to the house without flooding the foundation outside.

He got us on his roster for the very next day, immediately sent a quote (which was extremely reasonable for such a short notice job), and assured us that if he could get here any earlier he would. He kept in close contact about his arrival, arrived earlier than expected, assessed our situation, left to get a unique tool for our sprinkler main valve, found out even THAT didn't work (the valve is 8-12 ft in the ground or something ridiculous), and then executed a Plan C which was to just cut the line before the damaged piping and put in a stop valve. Plan C was about $500 cheaper than Plan B and just as effective, although temporary, which we knew. He did it in under 10 minutes. Value was amazing - I've spent way more money on way dumber things.

Thomas even left us the replacement parts for cost, gave me an overview of how to tackle the replacement, and although extremely busy that day, actively listened to every issue I discussed and never made me feel rushed. When the city wouldn't help us nail the sprinkler valve because it was after the city main, Thomas said he'd look into getting a tool to help out.

This is mostly just a list of events, but Thomas was 1,000% truly and genuinely invested in his work and making sure that we were taken care of properly and walked away with some knowledge. He asked questions about how we found his business, if we liked how his appointment system was set up, etc - you can just obviously tell he legitimately cares. Turns out, he can also work on our blown control box and does heating as well. So, TCF is now in our contact list for whenever we need these services again. Highly recommend, A++.

Water heater started leaking called TCF. Prompt, professional, explained what work was needed and why.

Thomas the owner of TCF Emergency Plumbing and Heating was very prompt. He responded to our request for AC repair immediately and saved us from a miserably hot day. He provided an incredible service, made sure we were completely satisfied, and was reasonably priced. He was very respectful of our house and very clean. He also made good suggestions on other things but was not pushy about them. We will for sure call Thomas again if we need more maintenance or work.

Thomas is a truly outstanding technician. He has serviced our home multiple times and is always professional and has fixed our issues in record time. I recommend TCF to anyone in need of a trusting and knowledgeable plumber + more!

We had a massive backup through all of our drains with water leaking in our crawl space. TCF was able to come within the hour and look into the issue. Unfortunately it was not a quick fix, but he scheduled us for the next business day and he was able to get it repaired. Thomas was timely, honest, and did excellent work! Will definitely use him for any of our future needs

Thomas is wonderful! I can't thank him enough!! Emergency repairs to our septic system were performed same day. We couldn't have asked for a better person to call. If your looking for a reliable plumber, who knows what their doing, CALL TCF!!!

Ty,
Des Evergreen Cleaning Services

I can not thank Thomas enough. Our boiler was literally exploding New Year’s Day of 2022. He came all the way to evergreen to look at it and it was all replaced a day and a half later. I’m pregnant and the negligence of this homes previous owner could have killed us. Today we woke up with no heat. Thomas answered my call and came out right away. He fixed the issue promptly and was able to restore our heat. I can’t recommend him enough. I will forever use Thomas for all our heating and plumbing needs.

Thomas made a special effort to come the same day I called him to install the plumbing for two undermount sinks. He showed up on time, did a great job, was very courteous and his prices were very reasonable. I would highly recommend Thomas for your plumbing needs.

I echo all the other five-star reviews; Thomas responded to my plea for AC repair immediately, and was able to get me on his schedule in the morning. He was prompt, efficient, kind, informative, and most importantly—he fixed the problem. And as if it couldn’t get any better, he also followed up to make sure the fix was continuing to work. It’s an absolute joy finding and supporting businesses like this.

Late night emergency with water leaking from shower upstairs to bathroom downstairs. Thomas was responsive and came within an hour or two. Quickly identified the issue and had the repairs done in no time. Price was fair and he was upfront about expenses from the start. First time using TCF but we will be using him again for future plumbing needs.

Thomas was awesome. This was his second time out in a week and he was early (asked if ok first), professional, wearing protective gear on his shoes/face, and super easy to work with. I get the feeling he saved us some $$ where other companies may have seen an opportunity to price gouge. Will definitely be calling again with any further issues! Our new go to guy/company.

Thomas is such a pleasure to work with! Extremely polite, honest and works quickly! I hope to have him always as our go to guy for all our plumbing and/or heating and air system issues!! Thanks for all your great work Thomas!

Thomas is amongst one of the most professional contractors we have had the pleasure to work with. He was on time, up front, patient, but most of all, he demonstrated the utmost integrity. When we were required to make changes to our plumbing for inspections, he honored his commitment to us and came back to make all changes, even if they weren’t his fault, to ensure the job was done right and complete. His excellent work and knowledge of best practices, laws and regulations received high praise from our inspectors. We were so thankful to find Thomas and look forward to working with him more in the future.

If you need a plumber, look no further! Give Thomas a call, he is professional, thorough, and does fantastic work. I was having an issue where the TPR valve on my water heater kept popping off. I originally thought that it was just faulty, so I replaced it, but it continued to pop off intermittently. Well Thomas came over, did some diag and determined that I needed an expansion tank to resolve this issue. He fixed it the same day after a quick parts run and now I should be leak free. I will definitely be using TCF for any future repairs that I can’t handle myself. Keep up the good work Thomas!

We had a leak late in an evening. We were able to stop the leak but needed service the next day for replacement of the line and to diagnose a related problem with the water heater. Thomas communicated first thing in the morning to let me know his ETA and was there first thing. He diagnosed the problem and
Returned with the parts shortly there after.
Excellent service.

Thomas is fantastic, very honest and reliable. He was very quick and efficient in fixing the leak in our kitchen. If you need a plumber, CALL THOMAS!

We had a water pipe burst, due to freezing temperatures, in our laundry room. Thomas offered to repair the pipe on the night of the burst, but we scheduled for early the next morning. He was in touch in the morning to keep me updated on his arrival time. He was professional, and offered sound advice on how to fix the problem and some updates to our plumbing lines. We took him up on his suggestions and added 2 shutoff values to isolate our laundry room and kitchen in case this happens again. He was quick with the repairs, cleaned up when done, and did as little drywall removal as possible. Overall, we were very happy and would recommend TCF Emergency Plumbing.

All I can say is WOW. We had two emergency leaks and are leaving for a week-long vacation at the end of the week. I called 9 plumbing services today and only TCF was able to fit me in. Thomas, the owner, was at my house within an hour and went straight to work replacing my 19-year-old hot water heater and replacing a hose bib that burst and was leaking outside. He stayed late into the evening to make sure the work was done well. I can’t recommend TCF enough! You will not be disappointed!

Next time you schedule a pipe to spring a leak in your house, be sure to avoid Friday afternoons. I called something around five emergency plumbers and got dates spanning the next Monday (three days away) to the 27th (over 20 days away). I called TCF and was delighted to find Thomas at my door the next day at 8:30 am. He fixed it within the next half hour, wore shoe protection and a mask the whole time, and even took a look at other pipes to give me some maintenance tips. Would definitely recommend!

Great work for a great price. Showed up within hours of our pipe breaking. Very professional and would use again!!!

Great Service, easy interaction, quickly done.

Thomas is amazing! After we found out our sink drain had been leaking we called around to several plumbers to get quotes and see what was needed for repairs. Thomas was able to come out that day and give us an idea as to what we were looking at! He made more recommendations then any of the other plumbers and was more detailed. At this time we also decide to move our laundry feed lines from under our floor joist into the the floor joist so we could sheetrock our ceiling and put in can lights. He gave us a quote for each job and when compared to the other quotes not only was he cheaper but he also was the most detailed. It was a no brainer choice at that point. He was able to fit us in right away and got the work done in about half a day. He was very professional and does quick detailed oriented work. I would recommend him to everyone! Out of the 15 plumbers we had come give us inspections he was the quickest to respond, gave us the lowest quote and was the most through work. Also just an fyi ( Fast forward 3 weeks) No leaks and everything is working great!

What a joy it was to hire an honest, courteous plumber! Thomas got everything squared away in record time when we found 4” of sewer water in our main level bathtub. Even at 9pm, he showed up promptly and in a great mood. He’s a lifesaver!

Thomas is a very knowledgable individual who offers great service for an honest price. He goes the extra mile to inform the home owner about the condition of surrounding parts and makes sure everything is to code. Will be calling on him again for future endeavors.

We had a plumbing emergency unfortunately on a weekend at the last moment. Thomas and Shawn were able to arrive much earlier than the quoted time and were professional beyond anything I’ve experienced. They offered to walk us through everything they did which was pretty amazing. No one ever offered to share the process and offer future solutions. Polite, professional, thorough, I can’t find enough adjectives for these guys. Go to team from now on.

Superb customer service, extremely polite and very knowledgeable. Growing up working for a family plumbing business I've seen a lot of service people and Thomas is hands down the best. This Master Plumber is highly recommended!

Our furnace stopped in the evening and Thomas fixed it over the phone for free. Avoided a big bill and a cold night!

Thomas was on time, professional, friendly, and did a great job fixing my plumbing mistake on a Saturday evening. I highly recommend Thomas for all you plumbing needs!

Great guy who was very helpful right from the start. Was able to give us sound advice just by looking at some pics we sent him via text to diagnose the emergency we were having (city water meter failed, flooding our basement). After he helped get that taken care of, he came out later in the week to install a wifi shutoff and replace a leaky manual shutoff. Great experience and will definitely use again.

Thomas is the best. Reliable, on time, understands when it is urgent. Thank you!

Thomas is fantastic! Communicative, patient, honest and courteous. Highly, highly recommended.

Thomas was amazing! He came out same day. I am very pleased with his services. I would recommend TCF to anyone.

Tom is awesome and the reason we only use him for our house and our rentals. You are guaranteed phenomenal service at a great price.

Thomas was very professional and honest. He even managed to get to my home through some very treacherous streets after a monster snowstorm. I’d recommend TCF to anyone.

Thanks to Thomas Frank for offering his services in the middle of the night to fix an emergency problem with our lift station at our rental. Superior service and we'll definitely use him again!

I would use TCF for small emergency plumbing issues, but not for anything else.
They ended up having to come back and dig up the work they did because they did not pull a permit for the work - we only found out because another contractor hired to work on a different section of our basement told us they couldn't start work unless the previous work had passed inspection (for liability reasons). When we asked TCF for the permit, they tried to give us a million excuses, telling us they didn't need it, that they could submit the permit with photos, and that they were friends with the inspector. Inspector had no idea who these people even were and photos did not suffice. They worked with us to solve the issue, but the fact that they didn't know the code and tried to gaslight us out of a permit was really sketchy.

I can’t say enough about how amazing this guy is! Our heat wasn’t working and the temps were subzero. I couldn’t find anyone to come out to look at my furnace. He was totally booked up but FaceTimed me over the phone to talk through a troubleshoot. Saved the day! I’m a customer for life! Great to meet someone who actually cares about their customers.

Prompt response to call for winter leak in water line outdoors, quick arrival at texted time and quickly helped get water line turned off - not a simple feat as had to pump out area around water meter at street as it got flooded by leak then turn off. Charge fair ($150) for emergency visit in early Friday am (he came at 7:30a) and time and effort. Estimate pending for leak fix-bigger project -

This is definitely our “go to” company. I’ve used them at work and for home. Thomas is always on time, knowledgeable, friendly and overall, does great work and such a friendly guy!

TCF was quick to respond and helped me both stop an emergency leak and repair the issues, all within 3 hours of my initial call. The price was fair considering and I would highly recommend TCF.

Hard to find honest and reliable contractors but Thomas is it! Very professional, knowledgeable, responsive and honest. I highly recommend TCF Plumbing and Heating.

We've been hiring him for about a year now. Great guy and very good at what he does. Excellent repairs and improvements to the plumbing systems in our old house!

Thomas is a gentlemen and a master of his trade. He fixed an emergency leak that ended up being four leaks. Thank you for working hard and staying late

Great Plumber, my husband used TCF for his biz...so when I needed the toilet replaced, I gave him a call. Very Clean and fast.

TCF plumbing is very responsive and patient. Answered all my questions and was incredibly pleasant to work with

Attentiveness and friendless service. Thomas was also responsive and focused on fixing the issue. Will certainly use him again.

Great service. Prompt and professional. When you find quality you know it. Thanks Thomas!!

Always great service. The team installed a filtered water tap for us. works great!

Thomas was very professional, courteous, and fair. I would use him again.

Eric was great!

Fantastic. Honest, kind and reasonable.

He's the only one that came out at 10 and he is very kind and courteous I would call him again

Cleaned up the new wiring for a thermostat replacement.

On time, clear explanations and overall communication, easy to work with.

Fast response to an emergency. Easy to work with and highly recommended

Fabulous customer service; arrived early. Great work!

Excellent service and saved my basement from a pipe break.

Cannot recommend Thomas highly enough!

did a great 👍 job quickly and Professionally

Great service from Thomas as usual.

Highly recommended

I called TCF this morning at 10 am, and by 12:30 Eric (the technician) was finished solving a kitchen drain issue. He was incredibly friendly, and he was patient with our nosy dog. He explained everything and completely solved the problem. I'll absolutely be using them again and requesting Eric.

Great service, great communication. Eric was a pleasure to have in our home. Thank you for the prompt service, attention to detail, and superb clean up.

Thomas was awesome. He fixed my pipe leak very quickly and even helped me with other faucets at fair price. Thank you Thomas.

Working with Thomas was a great experience. He answered all my questions and went above and beyond to help me find the issue. We came to find out that the issue was not plumbing related and did not need his services. However, for future purposes, I have found a great plumber.

Thomas is great! He was very patient and understanding in dealing with me and my issue. And willing to come help me on short notice. He even took the time to help me understand the repair and how I might resolve a similar issue in the future, as I was interested. He is very personable and polite, and it's clear that he genuinely enjoys helping people out. Can't say enough good things.

Thomas is great. He's polite, professional and takes the time to explain the work and the fees. I have a plumber who I can rely on and that's a real comfort.

Thomas was professional and knew instantly what the problem was. He gave us the temporary fix we needed to stop the pipe from leaking and let us know what steps to take next. I’m extremely impressed with the urgency he had for our plumbing emergency. I’m so grateful for his outstanding service. We will reach out to him anytime we have plumbing needs.

Thomas fit us into his busy schedule during subzero temperatures in Denver, showed up within an hour and fixed our broken heating! He was our Christmas Miracle!

Thomas is extremely professional and friendly. He is prompt, honest and very knowledgeable. We’ve had him out multiple times for plumbing repairs but this was the first time we had him help us with our AC unit. Thomas was able to pick up on a problem that went undetected by the two other companies we had used in the past!

Update 3/15/23: A++ for fundamental solution found vs. continual repairs.

Update 4/14/22: Keeps doing A+ work.

Update 3/8/22: had additional work to dig under concrete and replace a corroded drain pipe. Everything that follows remains true!

Thomas is a Master Plumber who was the definition of above, beyond, and professional. We had a sprinkler system backflow line that ruptured in multiple places due to the recent cold, combined with a blown control box that prevented us from clearing the system beforehand. We either needed to hit the sprinkler shutoff near the city main (Plan A), or replace the backflow lines/valves (Plan B), so that we could have water to the house without flooding the foundation outside.

He got us on his roster for the very next day, immediately sent a quote (which was extremely reasonable for such a short notice job), and assured us that if he could get here any earlier he would. He kept in close contact about his arrival, arrived earlier than expected, assessed our situation, left to get a unique tool for our sprinkler main valve, found out even THAT didn't work (the valve is 8-12 ft in the ground or something ridiculous), and then executed a Plan C which was to just cut the line before the damaged piping and put in a stop valve. Plan C was about $500 cheaper than Plan B and just as effective, although temporary, which we knew. He did it in under 10 minutes. Value was amazing - I've spent way more money on way dumber things.

Thomas even left us the replacement parts for cost, gave me an overview of how to tackle the replacement, and although extremely busy that day, actively listened to every issue I discussed and never made me feel rushed. When the city wouldn't help us nail the sprinkler valve because it was after the city main, Thomas said he'd look into getting a tool to help out.

This is mostly just a list of events, but Thomas was 1,000% truly and genuinely invested in his work and making sure that we were taken care of properly and walked away with some knowledge. He asked questions about how we found his business, if we liked how his appointment system was set up, etc - you can just obviously tell he legitimately cares. Turns out, he can also work on our blown control box and does heating as well. So, TCF is now in our contact list for whenever we need these services again. Highly recommend, A++.

Water heater started leaking called TCF. Prompt, professional, explained what work was needed and why.

Thomas the owner of TCF Emergency Plumbing and Heating was very prompt. He responded to our request for AC repair immediately and saved us from a miserably hot day. He provided an incredible service, made sure we were completely satisfied, and was reasonably priced. He was very respectful of our house and very clean. He also made good suggestions on other things but was not pushy about them. We will for sure call Thomas again if we need more maintenance or work.

Thomas is a truly outstanding technician. He has serviced our home multiple times and is always professional and has fixed our issues in record time. I recommend TCF to anyone in need of a trusting and knowledgeable plumber + more!

We had a massive backup through all of our drains with water leaking in our crawl space. TCF was able to come within the hour and look into the issue. Unfortunately it was not a quick fix, but he scheduled us for the next business day and he was able to get it repaired. Thomas was timely, honest, and did excellent work! Will definitely use him for any of our future needs

Thomas is wonderful! I can't thank him enough!! Emergency repairs to our septic system were performed same day. We couldn't have asked for a better person to call. If your looking for a reliable plumber, who knows what their doing, CALL TCF!!!

Ty,
Des Evergreen Cleaning Services

I can not thank Thomas enough. Our boiler was literally exploding New Year’s Day of 2022. He came all the way to evergreen to look at it and it was all replaced a day and a half later. I’m pregnant and the negligence of this homes previous owner could have killed us. Today we woke up with no heat. Thomas answered my call and came out right away. He fixed the issue promptly and was able to restore our heat. I can’t recommend him enough. I will forever use Thomas for all our heating and plumbing needs.

Thomas made a special effort to come the same day I called him to install the plumbing for two undermount sinks. He showed up on time, did a great job, was very courteous and his prices were very reasonable. I would highly recommend Thomas for your plumbing needs.

I echo all the other five-star reviews; Thomas responded to my plea for AC repair immediately, and was able to get me on his schedule in the morning. He was prompt, efficient, kind, informative, and most importantly—he fixed the problem. And as if it couldn’t get any better, he also followed up to make sure the fix was continuing to work. It’s an absolute joy finding and supporting businesses like this.

Late night emergency with water leaking from shower upstairs to bathroom downstairs. Thomas was responsive and came within an hour or two. Quickly identified the issue and had the repairs done in no time. Price was fair and he was upfront about expenses from the start. First time using TCF but we will be using him again for future plumbing needs.

Thomas was awesome. This was his second time out in a week and he was early (asked if ok first), professional, wearing protective gear on his shoes/face, and super easy to work with. I get the feeling he saved us some $$ where other companies may have seen an opportunity to price gouge. Will definitely be calling again with any further issues! Our new go to guy/company.

Thomas is such a pleasure to work with! Extremely polite, honest and works quickly! I hope to have him always as our go to guy for all our plumbing and/or heating and air system issues!! Thanks for all your great work Thomas!

Thomas is amongst one of the most professional contractors we have had the pleasure to work with. He was on time, up front, patient, but most of all, he demonstrated the utmost integrity. When we were required to make changes to our plumbing for inspections, he honored his commitment to us and came back to make all changes, even if they weren’t his fault, to ensure the job was done right and complete. His excellent work and knowledge of best practices, laws and regulations received high praise from our inspectors. We were so thankful to find Thomas and look forward to working with him more in the future.

If you need a plumber, look no further! Give Thomas a call, he is professional, thorough, and does fantastic work. I was having an issue where the TPR valve on my water heater kept popping off. I originally thought that it was just faulty, so I replaced it, but it continued to pop off intermittently. Well Thomas came over, did some diag and determined that I needed an expansion tank to resolve this issue. He fixed it the same day after a quick parts run and now I should be leak free. I will definitely be using TCF for any future repairs that I can’t handle myself. Keep up the good work Thomas!

We had a leak late in an evening. We were able to stop the leak but needed service the next day for replacement of the line and to diagnose a related problem with the water heater. Thomas communicated first thing in the morning to let me know his ETA and was there first thing. He diagnosed the problem and
Returned with the parts shortly there after.
Excellent service.

Thomas is fantastic, very honest and reliable. He was very quick and efficient in fixing the leak in our kitchen. If you need a plumber, CALL THOMAS!

We had a water pipe burst, due to freezing temperatures, in our laundry room. Thomas offered to repair the pipe on the night of the burst, but we scheduled for early the next morning. He was in touch in the morning to keep me updated on his arrival time. He was professional, and offered sound advice on how to fix the problem and some updates to our plumbing lines. We took him up on his suggestions and added 2 shutoff values to isolate our laundry room and kitchen in case this happens again. He was quick with the repairs, cleaned up when done, and did as little drywall removal as possible. Overall, we were very happy and would recommend TCF Emergency Plumbing.

All I can say is WOW. We had two emergency leaks and are leaving for a week-long vacation at the end of the week. I called 9 plumbing services today and only TCF was able to fit me in. Thomas, the owner, was at my house within an hour and went straight to work replacing my 19-year-old hot water heater and replacing a hose bib that burst and was leaking outside. He stayed late into the evening to make sure the work was done well. I can’t recommend TCF enough! You will not be disappointed!

Next time you schedule a pipe to spring a leak in your house, be sure to avoid Friday afternoons. I called something around five emergency plumbers and got dates spanning the next Monday (three days away) to the 27th (over 20 days away). I called TCF and was delighted to find Thomas at my door the next day at 8:30 am. He fixed it within the next half hour, wore shoe protection and a mask the whole time, and even took a look at other pipes to give me some maintenance tips. Would definitely recommend!

Great work for a great price. Showed up within hours of our pipe breaking. Very professional and would use again!!!

Great Service, easy interaction, quickly done.

Thomas is amazing! After we found out our sink drain had been leaking we called around to several plumbers to get quotes and see what was needed for repairs. Thomas was able to come out that day and give us an idea as to what we were looking at! He made more recommendations then any of the other plumbers and was more detailed. At this time we also decide to move our laundry feed lines from under our floor joist into the the floor joist so we could sheetrock our ceiling and put in can lights. He gave us a quote for each job and when compared to the other quotes not only was he cheaper but he also was the most detailed. It was a no brainer choice at that point. He was able to fit us in right away and got the work done in about half a day. He was very professional and does quick detailed oriented work. I would recommend him to everyone! Out of the 15 plumbers we had come give us inspections he was the quickest to respond, gave us the lowest quote and was the most through work. Also just an fyi ( Fast forward 3 weeks) No leaks and everything is working great!

What a joy it was to hire an honest, courteous plumber! Thomas got everything squared away in record time when we found 4” of sewer water in our main level bathtub. Even at 9pm, he showed up promptly and in a great mood. He’s a lifesaver!

Thomas is a very knowledgable individual who offers great service for an honest price. He goes the extra mile to inform the home owner about the condition of surrounding parts and makes sure everything is to code. Will be calling on him again for future endeavors.

We had a plumbing emergency unfortunately on a weekend at the last moment. Thomas and Shawn were able to arrive much earlier than the quoted time and were professional beyond anything I’ve experienced. They offered to walk us through everything they did which was pretty amazing. No one ever offered to share the process and offer future solutions. Polite, professional, thorough, I can’t find enough adjectives for these guys. Go to team from now on.

Superb customer service, extremely polite and very knowledgeable. Growing up working for a family plumbing business I've seen a lot of service people and Thomas is hands down the best. This Master Plumber is highly recommended!

Our furnace stopped in the evening and Thomas fixed it over the phone for free. Avoided a big bill and a cold night!

Thomas was on time, professional, friendly, and did a great job fixing my plumbing mistake on a Saturday evening. I highly recommend Thomas for all you plumbing needs!

Great guy who was very helpful right from the start. Was able to give us sound advice just by looking at some pics we sent him via text to diagnose the emergency we were having (city water meter failed, flooding our basement). After he helped get that taken care of, he came out later in the week to install a wifi shutoff and replace a leaky manual shutoff. Great experience and will definitely use again.

Thomas is the best. Reliable, on time, understands when it is urgent. Thank you!

Thomas is fantastic! Communicative, patient, honest and courteous. Highly, highly recommended.

Thomas was amazing! He came out same day. I am very pleased with his services. I would recommend TCF to anyone.

Tom is awesome and the reason we only use him for our house and our rentals. You are guaranteed phenomenal service at a great price.

Thomas was very professional and honest. He even managed to get to my home through some very treacherous streets after a monster snowstorm. I’d recommend TCF to anyone.

Thanks to Thomas Frank for offering his services in the middle of the night to fix an emergency problem with our lift station at our rental. Superior service and we'll definitely use him again!

I would use TCF for small emergency plumbing issues, but not for anything else.
They ended up having to come back and dig up the work they did because they did not pull a permit for the work - we only found out because another contractor hired to work on a different section of our basement told us they couldn't start work unless the previous work had passed inspection (for liability reasons). When we asked TCF for the permit, they tried to give us a million excuses, telling us they didn't need it, that they could submit the permit with photos, and that they were friends with the inspector. Inspector had no idea who these people even were and photos did not suffice. They worked with us to solve the issue, but the fact that they didn't know the code and tried to gaslight us out of a permit was really sketchy.

I can’t say enough about how amazing this guy is! Our heat wasn’t working and the temps were subzero. I couldn’t find anyone to come out to look at my furnace. He was totally booked up but FaceTimed me over the phone to talk through a troubleshoot. Saved the day! I’m a customer for life! Great to meet someone who actually cares about their customers.

Prompt response to call for winter leak in water line outdoors, quick arrival at texted time and quickly helped get water line turned off - not a simple feat as had to pump out area around water meter at street as it got flooded by leak then turn off. Charge fair ($150) for emergency visit in early Friday am (he came at 7:30a) and time and effort. Estimate pending for leak fix-bigger project -

This is definitely our “go to” company. I’ve used them at work and for home. Thomas is always on time, knowledgeable, friendly and overall, does great work and such a friendly guy!

TCF was quick to respond and helped me both stop an emergency leak and repair the issues, all within 3 hours of my initial call. The price was fair considering and I would highly recommend TCF.

Hard to find honest and reliable contractors but Thomas is it! Very professional, knowledgeable, responsive and honest. I highly recommend TCF Plumbing and Heating.

We've been hiring him for about a year now. Great guy and very good at what he does. Excellent repairs and improvements to the plumbing systems in our old house!

Thomas is a gentlemen and a master of his trade. He fixed an emergency leak that ended up being four leaks. Thank you for working hard and staying late

Great Plumber, my husband used TCF for his biz...so when I needed the toilet replaced, I gave him a call. Very Clean and fast.

TCF plumbing is very responsive and patient. Answered all my questions and was incredibly pleasant to work with

Attentiveness and friendless service. Thomas was also responsive and focused on fixing the issue. Will certainly use him again.

Great service. Prompt and professional. When you find quality you know it. Thanks Thomas!!

Always great service. The team installed a filtered water tap for us. works great!

Thomas was very professional, courteous, and fair. I would use him again.

Eric was great!

Fantastic. Honest, kind and reasonable.

He's the only one that came out at 10 and he is very kind and courteous I would call him again

Cleaned up the new wiring for a thermostat replacement.

On time, clear explanations and overall communication, easy to work with.

Fast response to an emergency. Easy to work with and highly recommended

Fabulous customer service; arrived early. Great work!

Excellent service and saved my basement from a pipe break.

Cannot recommend Thomas highly enough!

did a great 👍 job quickly and Professionally

Great service from Thomas as usual.

Highly recommended