Best Air Conditioning And Heating Systems in Dallas TX

These guys showed up on time. Find the problem and showed pictures. Even gave guidance on how to prevent the issues from happening again.

Did a great job! Kept me informed as they did the work.

If you get the chance ask for Michael and he will take care of your needs. Ask the questions, he has the answers. Prompt and courteous.

Jose was very nice and thorough while servicing and cleaning my A/C system. Answered all my questions, gave me pricing on things I will need to have done in the future (but only when they need it). I am an Advantage Member and have Milestone come out every 6 months for maintenance service. I'm very pleased with their service.

Very nice and professional.

A star company sent two guys to my house to repair ac thermostat and initially they mentioned nothing wrong on thermostat but problem with fuse and gave some estimation and later they found another problem with contactor and finally replaced old parts with new parts and ac did not fiction and this time problem with thermostat and they come up with new estimate so I decided not to go with them and they gave me option to put the old parts back and leave it as before and they did not even charge service fee, though I felt bad about them initially but later realized that they are telling truth and I am dare to tell that they are very good professionals and I should have trusted them in first place.

Nice job

This is a mixed review. On the one hand, ownership of Air Force One was responsive when one of their techs mishandled the AC system in my attic causing a ceiling to flood. I hired Air Force One to perform a deep cleaning and coolant check of my HVAC system in Fall 2021. The tech pointed out there was rust in the old overflow pan, but he did not check for leaks after he removed/reinstalled the original pan. I told him that I would make plans to replace the pan in the winter when it was cooler to work in the attic. The tech thought that was a good idea. Due to the way the tech handled the old drain pan, the pan leaked and flooded the ceiling of the bedroom directly below the unit in the attic. I was beyond angry and, in all honesty, expected a typical it's not our fault response from Air Force One.I was happy and impressed when the manager of Air Force One came to my house to inspect the damage and the leaking drain pan early the next morning. He apologized sincerely and promptly sent a repairman who replaced the ceiling and painted. The replacement ceiling seems to have been installed properly, but the paint had numerous spots where it did not properly cover the new ceiling. When I called the manager of Air Force One he came to my house, agreed with my assessment and sent the repairman back to fix the mistakes. Air Force One also replaced the overflow pan that their employee broke. Everyone makes a mistake from time to time so I was very satisfied with the way Air Force One handled the problems that they created.Until last week... My AC stopped working and the system shut down. I contacted Air Force One management via text message and did not receive a reply after waiting a day so I contacted another repairman. What the new repairman found is that Air Force One a) connected the cut-off float in the new drain pan incorrectly so it shut down the entire system (should have shut the AC down and left the fan running), b) they installed sheet metal screws at the rear of the new drain pain at the very bottom of the pan which was already leaking, c) connected the wires from the thermostat incorrectly on the attic AC unit, d) did not install the drain pipe from the rear of the overflow pan that they installed which stopped the water from draining and made it overflow again (thank goodness it did not destroy the ceiling this time - I guess the extreme heat in the attic evaporated the water before it could saturate the ceiling again) and e) reversed the wires on the outside compressor so the exhaust fan was blowing down into the compressor and condenser coil instead of blowing up/out of the unit. There were a couple more mistakes & oversights, but these are the highlights.Air Force One has many happy customers and that's why I called them in the first place. After my experience last week where I had to pay another company to replace the brand new drain pain, properly align the drain pipe so it actually drains and rewire the entire system - inside and out - I will not use Air Force One again. That's a shame because they are nice people.

HVAC Technician Jeremy Nyagoko visited my home today. He was extremely polite, patient and took his time to do a proper inspection and maintenance work. He was also kind enough to give advice on regular maintenance and duct cleaning. Great service! ?? Thank you!

Levy and Sons has been sold to “Expert In Action” approximately 3 years and the service is a shadow of the former company. However Susan Levy is still there working in a collections capacity and also running charges on customer credit cards at rates higher than quoted

Absolutely the most professional caring knowledgeable business and staff that I have worked with in a long time the price phenomenal I give them a five-star rating and love who they are as a company and what they stand for.

We have used Wilson since they started many years ago. They handle all of our plumbing, air conditioning and heating work. We had our A/C and heating units replaced about three years ago with the inside units moved into the attic. All their work has been done in a very timely and professional manner. We would highly recommend this company to anyone. Their service personnel, telephone contact (office) people and top management are very knowledgeable of our needs. We appreciate the manner in which they have always handled our A/C and plumbing needs.