Best Residential Drain in Columbus OH

Responsive and courteous staff on the phone and in person. Gary was knowledgeable and timely in his repair. Fixed our pipe issue the same day.

No frills, quality work at fair pricing and very reliable

I had an emergency with a flooding basement, as I’m sure many people did on this rainy night. I called about four different plumbing companies and was told by one place that they would come out between one to four hours, and another place said they would call, only to be called later by both and told they could not make it. Evan from your company called me about midnight to say he would be out within two hours but actually made it sooner. He was such a personable young man and did a wonderful job. I am so grateful for your 24 hour service because I know my basement would have been completely covered in water by the next day. As I told Evan, you’ll be my first call if I have a need for a plumber in the future.

I called a week ahead to schedule a visit to assess a toilet that was intermittently running and replace the transparent hose under my kitchen sink (from the dishwasher) which was 10 years old and a little moldy inside. Scheduling the visit went well and I anticipated an uneventful visit from the Baumann company. Two workers were sent for some reason, but it did appear as if the young man was in training mode. The hose was repaired, as well as the toilet. The workers did leave to purchase a part for the toilet.
My concerns are that I was billed for the time they were away, I was charged with a service call fee which I knew nothing about, I did not receive the receipt for the items that were purchased although I was specifically billed for them, and he described problems on the service call sheet that I did not say to him on the phone.
When the work was done and I received the bill, I had one of the workers contact the owner. After expressing my concerns, Mr. Baumann told me flatly: You should have asked, when I mentioned the service call fee (his workers were present and we were on speaker phone). He made it clear that he did not care about my concerns. It was my problem...and I still have not received a receipt for items he billed me for.
When I initially called, I told Mr. Baumann I had 2 projects, one at home and one which was business related and that the second would depend on how the first was handle. I guess he forgot that...or didn't care. Needless to say, I won't use him again or refer him to others.

Very Pleased with Drain Master .I would recommend them to anyone with a Sewer or Plumbing Problem. Thanks so much .
John Hoss did a Great Job his Experience and Knowledge about his job made a difference.
He Cleaned & Video Camera the main sewer.
This sure helps prevent future back ups.
Seeing is believing. Thanks Drain Master
Peter Sweat Master Plumber

Six stars! Highly recommend! Many thanks to Sonya and Aaron for their expert advice and professional service. Thanks so much!

Kitchen sink clogged they fixed it and it’s working well

Mark was so professional and quick I was amazed. I will definitely recommend them and use them again

I would definitely recommend family and friends to use these services, worker was very polite, and more then helpful came almost immediately to access the situation and had it taken care off faster then I could make it to the bank and back!!! Thank you guys for all you help, great customer service !!!

We had a sewer backup on Christmas Day. They sent someone that evening who worked hard but couldn't clear the block. They came back the next day, even without their preferred equipment, which had broken, and worked and worked until they got it cleared. We had checked with other companies, who would not even attempt it because of the low temperatures. And then, they even helped clean up the mess. They deserve more than 5 stars!

Hohn and Zach were great. Professional, friendly, affordable, and deserves a 5 star review. Will continue to call Accurate Plumbing for any future plumbing needs.

I discovered water leaking from an upstairs toilet supply line at 0-dark-30. Having used Plumbing One in the past....I knew just who to call. A person actually answered the phone at 7:45...? We will be there between 10 and 11, will that work? EXCELLENT customer service, clean and professional work. All at a VERY reasonable rate. What more could you ask for? This is my honest and personal opinion, it was just another great experience using this company. Thank you Plumbing One!!

Same problem over and over, and called to tell them and the person that answered the phone was unprofessional and a jerk.

Great company, reasonable pricing and the plumber was very friendly. They did some repairs on a water heater for me. They were on time did a great job and were very nice. Highly recommended using them for any plumbing needs.

The Local Plumber is my go to plumbing contractor. They’re always incredibly honest, fair and affordable. I would recommend them for any job you may have.

He's the pro I worked with. Good work! From planning to the actual appointment, the customer experience was excellent from start to finish! I appreciate you explaining the problem with my shower not working properly and I am also grateful for explaining the various repair options. This will save your contact and most likely reuse it. I have worked with two other plumbing companies and they were not as good as this company!

Great customer service - quick & professional. Thank you!

Attempted to change appointment and the guy got defensive. Something came up (my mom was in the hospital). I called and asked to change the appointment and the guy on the phone became very defensive and said I will have to change it to later this week. He was pretty rude about it.