Best Repair And Remodel in Columbus OH

These were my go-to plumbers until I had a basement clog in a drain. I was told the work was warranteed for 30 days. It reclogged 3 weeks later but I was told that the warranty would not cover it because it had to have been caused by stuff going down the drain. Isn't that what a drain is for?? They said this without even examining the drain to see what caused the problem! And I had never had problems with this drain before. Beware, this company will use loopholes to avoid honoring their warranties!

Follow-up: the owner contacted me immediately, honored the warranty and his staff did a fabulous job of repairing the drain clog! Thank you!

I called and the Seth was at my house in about an hour. He was so polite and explained everything and made sure I understood. He gave me some great advice as well. I keep coming back to this company because they are consistent and hire some amazing people. Thats so rare these days. Thank you!

We had two toilets installed, very professional, good value and will definitely would use them again for service.

I wanted to give an update a year later. One of our toilet seats had 2 cracks in it, I called the company, sent an email with pictures of the seat, the owner called to confirm receiving the email and pictures. The owner placed an order for the toilet seat and the toilet seat came in earlier than expected, the company came out replaced the seat and we are back in business. This company is still holding its standard of being professional and backing up their warranty of their products, we will still use them in the future.

Also replaced main water line shutoff valve. Technicians (Nate and Ali) were very professional and courteous. Will definitely use Apex Plumbing again.

Fast and friendly. Well willing to educate owner on best practices for maintenance and to extend the life of pipes in the house.

After coming home from work I discovered my upstairs bathroom leaking and pouring out of my ceiling. As I panicked and cried, my insurance told me to contact a plumber. I used google and randomly selected a number out of desperation. Dale called me quick and was at my house faster than I expected. He immediately identified the problem, and then repaired it. Absolutely the easiest call and service I've ever had.
Their number is saved in my phone now because I don't need to take a gamble on any other plumber.

Good plumbing company does a lot of new construction

Quick and polite. Even helped explain how to fix it ourselves next time

We hired Benjamin Franklin due to the pretty solid reviews on google. And while I'm pleased to have a new toilet successfully installed and an existing one repaired, I'm less than impressed with the care taken while in our home.

1st Issue:
We opened the garage for them to enter and exit while they worked. At some point they decided to use the front door to enter and exit, which we had not unlocked or suggested they use. This is because we just repainted the front steps two days prior, and we didn't want anyone stepping on them.

2nd Issue:
It being a rainy afternoon I would have also expected for protective coverings to be worn on their work boots... so that additional mud/debris/feces wasn't tracked into our home, and they weren't worn.

3rd Issue:
The toilet we purchased ahead of time was sealed as I unsealed it after they got here... the parts they told us were missing were inside the box, so at this point I'm not sure if the newly installed toilet even has everything it needs.

4th Issue:
As they were leaving we checked the toilet that was repaired and attempted to flush it. It was clogged and I had to ask them to come back inside as they were already leaving.

All in all this wasn't a great experience by any measure. The quality of service and attention to detail was just not there. It's highly unlikely we'd choose to use this plumbing company in the future. We just spent the last two hours scouring the inside of our home and the freshly painted front steps to remove the mud/debris/feces that was left in their wake... Not to mention that we were advised at the last minute that it would be up to us to rid ourselves of the old toilet now sitting in our garage.

Great folks, and great service providers...

MB Plumbing was on time and did an amazing job on our new hot water tank. Joe the Technician was friendly and very knowledgeable. I would highly recommend them for any of your plumbing needs!

Everyone was very friendly and curious from the office scheduler to the person that came out to our home. More importantly the job was done right, in a timely manner, and at a fair price. Jack Woods Plumbing will definitely be our plumber of choice in the future as well.

I had called these guys out because my water bill was over $400 last month. I was panicking and didn’t know where to start. They had a Technician named Grant out here that same day! He diagnosed my problem and while it wasn’t the cheapest, I am very happy with the work that was done and how quickly they were able to get this done for me. They had to dig outside and fix my leaking pipe. Very pleased with how everything turned out and I will only call them in the future!

I had a clog and a leak in my kitchen sink on Labor Day weekend. The first three or four plumbers I called had no availability until after Labor Day. I then called Roto Rooter and they had someone out within an hour. He was professional and got the job done quickly.

We had a small leak coming from our upstairs bathroom, their employee replaced the part and wax ring around the toilet, but DID NOT TIGHTEN the connection properly. This resulted in a much larger problem and leak than we had initially, and caused much more damage to our downstairs ceiling. We called the plumber immediately after explaining that something wasn't right, but he belittled my wife and basically blew her off three times. It was only when I called and insisted that he go back to check that he did, saw that he screwed up, and fixed it properly. Oh, and they refused to do anything about the damage to the ceiling below. With so many plumbers in the area, NEVER USE THIS COMPANY FOR ANYTHING.

Very rude drivers. Lights out on van. I will not recommend them to anyone.

Great company, really quick, hard working, and respectful people!

Everything you want as a customer T&S provided. Highly recommend