Best Plumbing Inspection in Columbus OH

Found out my hot water tank was leaking from the rim. It is in the basement so by the time we realized this, there is an inch of water and our laundry room and bathroom are flooded. I called and John instructed me on shutting of the water to the tank and draining it to stop the leak. They had a crew out first thing in the morning with a tank and new plumbing. They worked fast and were very pleasant. Thank you Brian and Joey for getting this done so fast. The new setup looks incredible. I will definitely use this company again.

Very good place to work and grow

We had a clogged toilet that was over flowing into our ground floor living space, we called and were told that they could send someone out to do a no obligation quote and at first I was anxious and skeptical. ‘Yeah right I’ve heard that before... no obligation no hassles’ but once our tech got here, Brian Tag, he located our problem and even did some preliminary work as part of the no obligation quote. He told us the price and when we decided to go with them he got right to work. They were $100 cheaper than 2 other places and they really were kind and professional. It’s a base fee of $325 to snake the main drain from your house out 110ft which usually gets you to the city pipes and that’s great because one place we called charged $325 per hr to do that same thing. And we did opt for a camera to get snaked along our pipes as well which was only $120. Seems like a lot, but a second place was going to charge $220 for the camera. At rotorooter only the supervisors can use the camera so when he got to the house; John, he was professional as well. He did have to take a call for another customer and he was very kind to that customer too. They were respectful by wearing foot covers and with the snow and mud it was greatly appreciated. I will use them again and I will always request Brian Tag as my tech. He and John made a bad day into a great day, thank you so much!!!

Rodney did an amazing job. He diagnosed the problem quickly and repaired the leak. 2 other plumbing companies have looked at the leak and did not have any idea. Can't recommend waterworks and Rodney more!

He was on time and was amazing. The price wasn't bad. He was very understanding and patient with my 4 year old wanting to watch him fix the drain. I will continue to use apex. I have had great experiences both times I have used them. Thank you Rodney for all you help!

Responded to my call within 2 1/2 hours on a Sunday. Nicole was able to diagnose our issue quickly and make needed repairs on the spot. She explained the problem clearly and took care of everything efficiently

Weekend replacement of water heater, quick and painless, got it replaced same day...Other companies advertising emergency services didnt have any employees covering the weekend. A+

John was on-time, professional, and informative!

We had used Mr Rooter for the replacement of our bathtub and shower plumbing so, being extremely pleased with their service, we called on them when we needed our gas shut-off valve replaced. We were having problems with our hot water tank and I went to shut off the gas and broke the shut off valve.Mitch W. was our technician. He was kind, courteous, friendly and very professional. He replaced the shut-off valve and lit the hot water tank. He cautioned me about throwing money at the old hot water tank as it was over 10 years old. No high pressure sale, just good advice. After a week of buying parts and the tank not staying lit we called and requested Mitch W. I knew that we needed his kind of knowledge and expertise to install a new one. He kept us informed as to the progress as he worked. He was finished in no time. He showed me how to drain and maintain the tank to help it last longer and perform at it's best.Again, Mitch W. is very professional and a great asset to Mr. Rooter and we would definitely highly recommend him and Mr Rooter to everyone.

Called late at night were here within an hour and did a great job! Thanks for everything!

The best plumbers in the state of Ohio.

Always my first call when dealing with plumbing issues.

We just had the best experience with Paul in Reynoldsburg, he was fast and saved us money by recommending the necessary fixes. We were able to take back the supplies that we originally thought we needed thanks to Paul's advice. Thank you Paul and Plumbing One!

Tim came out on short notice and fixed my shower cartridge after another company tried to “fix” it. The other company was going to try to bill me for more work than what was needed and I called these guys to come out and fix the problem after I told the other company to leave. Tim was very knowledgeable and I would definitely recommend him and his company if your looking for a quality repair and a reasonable price. Don’t make the mistake I did and just call him first.

They have good workers that are friendly and caring

Best experience! I called and within a hour our tub was working again. Great customer service!

Everything started off great per usual. Then there were three straight days with no call, no show, call the office and get an excuse as to why the technician couldn’t be out that day. We had a large scope of work which included roughing in plumbing. They placed the shower faucet on the wrong wall which I had to ask to be corrected mid-job. The toilet flange is 9.5” from the wall. If you can find me a toilet that will fit, I’ll consider taking this review down. We eventually got sick of getting the run around and stopped working with them. They became very responsive when it came time to collect payment to which they were asking for the full contracted amount. They did maybe half of the work that was originally agreed upon. Needless to say, I wouldn’t recommend this company to anyone.

Michael was great. He knew what he was doing, he was quick and kind.