Best Grease Trap in Columbus OH

The staff does great work. The team is courteous, clean, timely and reliable. I will always use this company for my plumbing needs.

Eric has helped us with two plumbing emergencies in the last year, and we couldn't be happier with his and his team's professional conduct, efficient timing, and competitive service rates! Very grateful to have found a trustworthy plumbing service we can rely on.

Stacy was great. Made sure the job was done correctly & fixed our leak. Very happy with our service!

I was referred to The Waterworks for a potentially expensive project ($3000-6000), but was told that in order to receive an estimate I would have to schedule for someone to come out with a camera. That was fine with me.However, what was not fine was when I asked for the cost of the camera appointment, the lady could not quote a price. I asked about a possible price range...we are unable to give you a price until we get out there. I asked, Is it going to be around $50, or could it be $400? Just a ballpark is fine. Her response was they do not give prices over the phone and I would be given the price for the appointment after the person did the assessment.They may do fantastic work, but I can't imagine hiring someone for an unknown cost before the assessment even starts.Update, in response to the owner's response: I appreciate that you took the time to respond. However, your analogy does not make sense. You are correct that I would not be able to quote an accurate price for a person's entire treatment plan before I see him/her; however, we have set evaluation fees. Your evaluation fee is where my issue lies. If someone needs an examination, we can accurately give them a price for that assessment. For me, personally, I am uncomfortable agreeing to an assessment for which no price range can be given.I raised my rating from 2* up to 3* because I appreciate that you care enough to respond, and I really do not have experience with your work. But, as a fellow business-owner, I would encourage you to consider setting fee parameters for the initial evaluation, as many of your industry colleagues and competitors have done.

Water backed up in our basement from a clogged drain and the basement floor was filled with water. We called Roto-Rooter and Brandon was at our door within the hour. His was professional customer friendly and the work performed was quality! Thanks Roto-Rooter for your top notch service!

Chris was amazing , timely , professional & very knowledgeable. I’d recommend him every time! Thank you so much!

Jason quickly identified the issues set forth a plan, explained it to me, then initiated what needed to be done speaking to my husband explaining what he was going to do. The cost of repair was very reasonable it took about 2 hrs, he was very tidy. I was unaware of the need for annual maintenance so I will be calling for the maintenance.

Quick and prompt appointment set. Friendly and professional technicians. Worked quickly and efficiently to resolve the problem. We'll definitely use them if we have any future issues.

Chuck and his team did several projects for me and were always top notch with service, communication, value, and always punctual. The guys were not just there to do our projects but to show they actually cared about us! I’ll never hire another company in the Columbus area!

Came late into night to fix a sump pump problem. Great service. Tech was clearly exhausted from a long day but did a great job. Thanks!

These guys are the real thing. They are reasonably priced and get the job done. We will never use anyone else but them for all our plumbing needs.

BCI Mechanical was super easy to work with, flexible around my schedule and needs, and they did the work smarter and cheaper than other big name contractors that I had give me a quote on the work. They fixed a larger drain issue under my kitchen sink that had arisen recently.

There was a scheduling error (that worked out in my favor), but other than that, these guys were flawless to work with, and my tech Tony was extremely knowledgeable, friendly, and was overly concerned with making sure the work was done right and how I expected it to be done. I'm glad to finally have a dependable, affordable solution here in Columbus that I can depend on, and I'll definitely be calling them back for more work.

These guys were fantastic. Had an issue with my main drain backing up. Our home warranty company had a different plumbing company to our house 3 times and they failed each time to fix the problem. Finally called Chuck's based on another review I found. They had someone out very quickly, their dispatch gave me a heads up of them being on the way as promised. These guys were there a whole 15 minutes before finding the true problem that the other plumber had missed on 3 separate occasions. Very reasonable rates too. Highly recommended.