Best Battery Backup Sump Pump in Columbus OH

I am very pleased with my toilet water supply line service repair from Roto-Rooter. I received excellent customer service from intake service reps Andre and Tia. I was scheduled without delay for same day service which was quite impressive due to heavy holiday volume. I appreciate receiving both the confirmation appointment email and the 30 min advance call. Service supervisor, Charles Wolfe and service technician were punctual, knowledgeable and efficient. Charles also alerted me to a potential issue with my sump pump flow. Thank you. I highly recommend Roto-Rooter to others and will call again.

I called a week ahead to schedule a visit to assess a toilet that was intermittently running and replace the transparent hose under my kitchen sink (from the dishwasher) which was 10 years old and a little moldy inside. Scheduling the visit went well and I anticipated an uneventful visit from the Baumann company. Two workers were sent for some reason, but it did appear as if the young man was in training mode. The hose was repaired, as well as the toilet. The workers did leave to purchase a part for the toilet.
My concerns are that I was billed for the time they were away, I was charged with a service call fee which I knew nothing about, I did not receive the receipt for the items that were purchased although I was specifically billed for them, and he described problems on the service call sheet that I did not say to him on the phone.
When the work was done and I received the bill, I had one of the workers contact the owner. After expressing my concerns, Mr. Baumann told me flatly: You should have asked, when I mentioned the service call fee (his workers were present and we were on speaker phone). He made it clear that he did not care about my concerns. It was my problem...and I still have not received a receipt for items he billed me for.
When I initially called, I told Mr. Baumann I had 2 projects, one at home and one which was business related and that the second would depend on how the first was handle. I guess he forgot that...or didn't care. Needless to say, I won't use him again or refer him to others.

Mike and Bobby came out to my home and they were above and beyond helpful. I had been having plumbing issues for the past week and worked with another company that was not very helpful which caused my problem to be prolonged. I contacted them and they came out within the next day. I appreciate them coming out and working extra hard and long past their shift to solve my problem! Would highly recommend.

These guys are top notch. Bill replaced my sump pump. Very professional and high quality job. Thanks

We couldn't be happier with Plumbing One's service today in fixing our hot water heater which the gas company had flagged due to a backdraft issue. Plumbers Tom and J.D. came right out and solved the problem knowledgeably and efficiently, and at a reasonable price. It's a nice feeling knowing that now we have a plumbing company we can call should an emergency arise. Thank you so much.

Always courteous and they do what I pay them to do. They come when they are supposed to! Very fair prices.

The tech was on time and courteous.

Great people to work with!

I usually don't leave reviews but this company is amazing so I just had to leave one today. Jason, Jeff and Aileen have wonderful customer service. All my questions and concerns were addressed in a professional manner. I would highly recommend this company anytime any day.

John provided fast and efficient service. Very professional and timely.

On a day when I didn’t think we’d get a plumber, called at 9am and Charles just left(noon) having replaced our sump pump. Very professional, courteous, and fair pricing.