Best Water Heater in Columbus OH

Chuck and his team did several projects for me and were always top notch with service, communication, value, and always punctual. The guys were not just there to do our projects but to show they actually cared about us! I’ll never hire another company in the Columbus area!

Drew was great. Service was personal and professional.

Trevor was great! He is very professional and efficient. He responded quickly to our call and was prompt with his appointment. We are so thankful to have a plumber we trust! Will be using him again soon!

I use this company for all plumbing issues I have. They do an excellent job, their prices are reasonable, and they don't try to push you into doing work you don't need. They saved me money today by explaining that the service they thought I needed is now the service I don't need. I can absolutely recommend them.

They're very knowledgeable and very reasonable

Very good people

I am so glad I chose this company. My wife and I had a leak in our toilet pipe. We called so many companies and told them our problem was urgent, but they didn’t seem to care. However, our experience with A Better Drain was much different. Stacey went out of his way to finish the the job the same day we called. He was so professional and experienced. He made us feel like we knew him for years. We Recommend this company to everyone. We will never use another plumber. Thank you for everything!

Gary was prompt, polite, and friendly. He answered any and all questions. He also disconnected and reconnected a gas line and moved a stove so new flooring could be installed. Does excellent work.

Great people and great service

Grant was very knowledgeable and was very fast to fix a leaking our camper. I would definitely recommend his services

Great team, great communications, great service great value. Highly recommend.

Great service and finished quickly. Our tech Joe - 0369 was fantastic!

Came out same day, very transparent. Great folks to work with. Made a stressful situation a breeze to deal with.

Great service, great work, and good people! Thanks.

*I gave 1-star because he did show up.

I am a ♿ed Veteran of 2-wars. I served during Operation Desert Storm 1991& Operation Enduring Freedom 2011-2012.

I have been trying to use the VA HISA Grant to repair my bathroom and their staff Estimate Master Plumber Tommy has on (2) seperate visits to my home failed to provide me with a written estimate. I believe it is because he wants to meet directly with the VA staff that oversees the Grant program so that he can have direct access to the Goose that lays the golden ?. I have had to apply for this Grant now 4-times due to my declining health.

I will be making a report to the local authorities. Because, of his deceitful business practices. I can't move forward with my repairs unless I have an accurate estimate that addressed underlying plumbing issues and any other recommendations that can be validated by health and safety needs.

I must now start over which means requesting a medical referral from my primary care provider at the VA. I have two surgeries scheduled this month and early spring. I was awarded the maximum Grant amount. Calhoun Plumbing advertise online as being a Veteran friendly business but that has not been my experience when dealing with Tommy.

I went online just to see if there was any chance that Tommy was right about having to speak directly with the VA Grant coordinator. So, I spoke to the person listed on my application packet after he left. I also performed a Google search concerning the VA HISA grant. Tommy was wrong and after dealing with him on 2-seperate ocasions for the same issue. I was more depressed, frustrated and I even felt hated and humiliated. Because, he came into my home on false pretenses. His real motive was to make business connections with the VA in order to score profits and brownie points with the Owner of Calhoun Plumbing.

Tommy’s motives lost the company thousands of dollars. The Company has placed way too much power in this man's hands. I can clearly see who is running things at Calhoun Plumbing. No employee or Business is above the Law. I simply scheduled for him to provide me with an estimate. However, once I told him about the VA Grant application process and that my deadline had been extended to accommodate his estimate it was like my previous experience with him.

The fact is that I became invisible to him. Women and minorities don’t like being treated as invisible and what they have to say doesn’t count and that’s how I felt when he emailed me back requesting the VA staff members contact information. I missed my deadline and once again Tommy became the “gatekeeper” preventing me from turning in my application for the Grant to repair my bathroom. The basis for the Grant is Medical necessity just like a referral to physical therapy, medication or surgery. The fact that Tommy is out doing this to clients is inexcusable the same as if I take a medical prescription to the pharmacy. A pharmacist will only consult with the doctor if there is something wrong with the prescription. I know because that was my job both military & civilian.

Someone at Calhoun Plumbing needs to reign him in and there needs to be more accountability for the appointments that he is going out on representing Calhoun Plumbing starting with him corresponding with clients using his personal email. Calhoun Plumbing needs to match the emails & any written estimates up with the appointments scheduler. Calhoun Plumbing needs to set up a business email so there is oversight. As I stated I will be making a report with pictures of the condition that he left me in for that past 2-years. The VA HISA grant is only approved based on the Veterans Service Connected disability which means I qualify due to combat related injuries.

So, thanks Calhoun Plumbing you will be hearing from the authorities. I am going to make it a priority. Because I have a feeling that I am not the only customer that has been treated in this manner.

Truthfully,

Melanise Nixon

Unprofessional and incompetent. The office manager likes to argue and won't listen to you or let you talk. The plumber was rude and condescending and did not fix my original problem. Another plumber had to be called out two months later to fix what this Miller-Ranney plumber did not fix. They are not welcome in my home.

I’ve used these guys in the past and they were great. This time however I’ve talked to a “dispatcher” twice and I’m being told to expect a call back from the owner and never received a call. You should not have to speak to the owner to get an appt scheduled.

The last review from a William Reed is a ignorant as they come. He is giving a review of a business based on his opinion of a driver. He isn't even from the Columbus, Ohio area, nor did he ever use Plumbing Solutions for the service they even provide. If he had a legitimate concern about the way a employee was operating a company vehicle he would have first and foremost called the company and spoke with someone, especially if there was a safety issue. Second if it was that serious of a issue, he should have responded to the business that responded to his comment. However, he choose to ignore them. William is nothing more than a troll, look atbhis profile and all his other reviews. He is just looking for attention.

Took them multiple trips, but their technician managed to get everything fixed and working as expected.