Best Trap / Drain Repair in Colorado Springs CO

I have always used Olson for my plumbing problems as I have always found them to be reliable, trustworthy and honest. Yesterday I had a leak I noticed underneath the hot water tank. Olson sent a person right out, he was here in 5 minutes and he spent all of 5 minutes determining that it wasn't the hot water tank and that the sewer had backed up. He then advised me that he doesn't do the sewer work and called the person who does to come out. The first person charged $88.00 just to be here in 5 minutes and 5 minutes to tell me that the hot water tank was not the problem. I talked to the manager this morning and he agreed to refund 1/2 of the $88.00, which I am happy about, but still think for the amount of time that it took him to get here and the fact that he didn't spend 5 minutes here is rather excessive and disingenuous especially when I was unaware that it was up to me to diagnose plumbing problems correctly. I assumed that if Olson sent a truck out, that the person doing the plumbing was capable of sewer and any other plumbing problems and that they were equipped to do the job. They are not, So just a warning, know that Olson will charge you for a full hours work at $88.00 just to come out no matter how long they are there or if they do anything. Other than that I was pleased with the tech who cleaned out the drain, it was a mess and I appreciated his hard work. I remain hopeful that they are the same company I remember and that I have often referred others to. However, my experience with them in this situation has shaken my confidence in them.

Matt was an excellent plumber. Not only did he repair the supply line to the toilet I needed repaired, he realized that the plastic nut was likely to be under my sink…He fixed 5 drains for me in one trip & charged less than he could have.

🤔Thanks Mark at Pro Power Rooter 1# Plumer 🤪 he got the 💩💩💩 out.

Will use this company again if I have any future plumbing problems. Very prompt, less than an hour from call for service of plugged up wet sink drain. Neat, clean, fast and professional, what more can I say! Charge for service was quite reasonable. Thank you Zach.

David kittle was our service person. He was so very polite, professional and informative. If we have any problems in the future, I will be sure to call Flow Right again.

WireNut was easy to schedule online. The team came over, quickly analyzed the issue, and fixed it. They were very competent, professional, and courteous.

If I could give this guy zero stars I would. Where do I even start? We purchased our house in July 2015. El Paso County requires a sewer inspection prior to the sale of a home. During the inspection this company broke the concrete on the sidewalk when they drove over it. They wrote on the receipt that they would repair that portion of the sidewalk. We had a very quick closing and the previous owners weren't able to get it repaired prior to closing so we then took over the attempts to get it repaired.

We called roughly 15 times before we actually got to talk to the owner. Either they did not answer, did not return the call or the receptionist refused to help and would tell us she could only take a message to which we didn't get a call back. The interesting thing is that her name was Linda and according to property records Dennis and Linda own a house together which means she's his partner and not his receptionist and pretended to be to avoid answering our questions. Only when we threatened legal action did we finally get a call from Dennis. He told us that they were waiting on a part from China for a piece of equipment he needed to fix the concrete and they would take care of it. That was months ago. We've started calling again and have not successfully spoken with anyone because nobody has answered the phone. My daughter graduates next month and we have to have the sidewalk repaired for the party because it's a tripping hazard. We're paying out of pocket to have the sidewalk repaired and are preparing the small claims action to sue this organization. Don't expect this company to stand by anything they say.

Rustin did an excellent job. He helped diagnose several issues I had concern about and fixed the one immediate issue I needed assistance with, a blown pipe leading to an external faucet that was discovered when remodeling a wall. Previous homeowners had jury-rigged a fix that ran the line back to an older, unusable faucet instead of doing a proper fix. Rustin worked with me to evaluate the situation and then promptly repaired and rerouted the line so I can again use my exterior faucet. He was extremely polite and helpful and I highly recommend both he and Roto-Rooter who provided excellent customer service when arranging the appointment.