Best Water Clean Up in Cleveland OH

Keith was very knowledgeable and took the time to explain everything thoroughly

First time ever dealing with anything like this and James was super informative and helpful, and did a great job on the work he did! Definitely hope to use him again for some repair work he detected!

I'm so excited by to share...as a disabled person ease of showering is important. I was avoiding the shower because the faucet would fall off the wall. Called 1st Choice and they came out the next day and in no time at all and didn't break my budget fixed me up. Now I'm back to taking a shower on my own without worry of the faucet falling off the wall. Thank you Dan an 1st Choice .....Awesome Job

Patty Figula
Brooklyn Ohio

***UPDATED to 5 stars from 4***Chad came back to our home and did a fantastic job replacing our sump pump. He originally showed up a few days ago for a quote but was turned away, primarily due to some miscommunications (mostly misunderstanding on our end), we wrote a review (below) which describes the issue (Chad knew his stuff. We just misinterpreted his pump options. there are far more than two, he only meant he had two with him in the truck. We could have had any number of pumps installed, which once clarified, pretty much dissolved any reason for less than 5 stars previously). Once he left, I called the company to ask about pump options and cost breakdown, and my info was forwarded to one of the owners. Josh promptly called us back (one of the owners) and had a very informative and helpful conversation with us. He addressed my concerns, clarified our misunderstanding but also quickly acknowledged a few human/clerical/computer errors on his end without scoffing or doubting us and then went to work immediately to rectify the error. As a result, we decided this was the kind of team we want putting our home back together should we need someone in the future (and we will), or when we build a new bathroom in our basement. Classy company. Honest, friendly, communicates VERY well, pure professionalism from the front office, from the plumbers all the way up to the owners. I'd highly recommend them to everyone. I've even put them in my address book because I don't want to bother with anyone else for the next time.***original review below****Chad was very friendly and professional. He was easy to work with and the company maintained frequent communication regarding our sump pump. I knocked off a star because I asked specifically before scheduling what a sump pump replacement costs. The girl on the phone said it varies from job to job so they can't give an estimate without a service call first to check it out. Fair enough. Chad informed us, however, they only have two sump pump repair packages that are set prices. Not sure why I was told differently on the phone. Would have saved me the dispatch fee and saved them the time of sending someone out. They were very prompt about getting someone out here asap, though, which I appreciate greatly.

We had an emergency with our sewers backing up in the basement. Andy was fast to fit us in and was quick to get the job done right. Not to mention his reasonable prices on service. I recommend Plumb Nation to all my friends and family!

Called twice to get an estimate for a plumb in for a dishwasher. Mayer never called back.

Mike and his crew are great. These guys completed an entire replacement of my gutter lines and tied them into the main sewer line in two days. Guys showed up on time, (even earlier than expected) and worked all day. Mike does a great job of educating you while he is doing the job. Can’t say enough about these guys and I’ll definitely be using them in the future should an issue arise.

Always reliable, friendly and professional. I’ve used them many times and will continue to do so. It’s always been a good experience with reasonable prices.

Excellent

Pleasant. Very cooperative. Reviewed the plan and procedures to complete project.. Thorough and efficient. Have performed services at our home frequently very friendly and receptive. Welcome for future service if needed. Thanks for job well done.

I called for emergency service in regards to getting a gas line repaired/installed. Was given a window of between 6-8pm. Was called near the end of my window and told a technician wasn't yet available and then called after my window closed to be told that no one could come out as all the technicians in the field would be on their projects for the rest of the night. I was confused, because on the website for Mr. Rooter Cleveland says 24/7 emergency service available. I was told that this franchise does not operate 24/7 and their last appointment times are 7-9pm. Have tried to use their service twice now for my business, both times they have failed to deliver any kind of service.

Yes, very good

This company came out in a very timely manner. They got the work completed in less than an hour. it was a pleasure having Nick A. as my plumber. he even threw the ball for my dog a few times. their rates were 1/3 of the price I was quoted by other companies. I will definitely call them again! Excellent customer service!

Very responsive & thorough - on time which is appreciated. If you need plumbing work done, look no further. Will refer to him in the future.