Best Replace Frozen Sewer Line in Chicago IL

Called on a weekend about an issue with my sump pump. Got a quick call back from the owner John who walked me through everything that could be going on and had me test and describe a couple things to determine it wasn’t an emergency. Set up an appointment for later that week and just had Ron come out to diagnose the issue. He was extremely professional, thorough, and clear. These guys know what they’re doing and I’ll be calling them with any issues going forward.

if i could leave negative stars, i would. the short version is this: i scheduled an appt for an estimate on a new outside faucet installation. i asked if their quote was acceptable, when could the work begin. was told same day. RR gave me a 4-hour window. serviceman showed up 2.5 hrs after the window ended. when he showed, he didn't come prepared to do any work. after looking at my setup in the basement for about 10 seconds, he said a thousand dollars. say what? i had already researched and thought somewhere in the range of 200-500 would be acceptable. asked if he could give breakdown of parts and labor. he wrote up invoice without breakdown and said this is the price. called 2 other local plumbers, one quoted 180 and the other 325. will never call RR again. total price gouge and unprofessional.

I had a problem with my pressure in my apartment None of my fixtures working properly.I found First Chicago Plumbing online,they were very quick to response ,came by and located the problem,fixed it and I am so happy,

They came out to connect three compression fitting to tub faucet which I supplied the faucet. This would take max of hour. They quoted me $627.00, Ridiculous! keep in mind they supply zero supplies. I refused the offer but because they came out to house they charged me $60 for rip off quote.

Jose and Jt, I think his name is were very professional and did the job above and beyond my expectations. I highly recommend them to anyone considering their service.

I had a very urgent toilet repair and Aiden M. was able to pop in and quickly diagnose the issue within hours of my call. He was patient in explaining the issue and allowed me to really understand the issue. He was very transparent on pricing and we will definitely use his services in the future!

These guys were the best! They were really competitively priced and they went above and beyond with my sewer work. I would recommend them to anyone!

Helped me figure out what I needed to repair my shower cartridge over the phone and saved me possibly $1200 bucks…

Mike and Ryan excellent service for my sewer drain and rotting out

We've used Loves Plumbing & Sewer a few times (severely clogged toilet, new water heater, new sump/ejector and a leaking pipe above our kitchen) and have been VERY happy! John is very straightforward and honest - a master of his craft. We truly appreciate what he has done. We would highly recommend Loves Plumbing to anyone in need of plumbing and/or sewer work!

Responsive and friendly when I needed a kitchen line cleared. Communicated about a slight delay in arrival which was appreciated.

Chas was friendly, transparent about time and cost, and got it fixed. Highly recommend Apex, especially when you need someone the same day.

Hands down best plumber I ever had. They installed a water drip pan under my washer and water heater. Very reasonable pricing and they finished on time, Henry even went the extra mile and hooked up my dryer vent even though it was not part of the service. I would definitely call savior plumbers again next time!

Review for c and j
They ruined my ceiling and refuse to accept responsibility.
As you can see from the pictures: before they came (first one), I had sent a picture to my handyman to ask him to sand, spackle and paint (a $150 job). Now, someone has to come cut out my ceiling and replace the plaster (a $2,500 job).
The guys who came were very nice and proceeded to rod our toilets but when they went to do the one upstairs, they didn’t drain the tank or the bowl (gallons and gallons of water) so, when they moved it to get at the drain, water went all over the bathroom floor into every crack. My wife saw toilet water running down the ceiling and kitchen walls below and went to ask what was happening (thank god she saw it). Only then did they ask for towels and start to mitigate how much water had gotten away from them. By then, the damage was done. Now we have several cracks in our ceiling and one is a hazard- the light doesn’t work and it looks like it could fall down at any moment. At first the ceiling didn’t seem so bad but after the water settled in and soaked the plaster over the course of a week or so, it was clear real damage had been done. I contacted the owner and he denied all responsibility (and wasn’t nice about it either- refused to come look at, said they’d done nothing wrong), he even said it was there before from something I did. Well, there’s clearly a difference between what was there before and after his guys did the job. I would have my insurance cover it but it’s smaller than my deductible.

I’m fine with the bill for the original service being $500 more than I was quoted. If the crack in the ceiling was a simple spackle and paint job as it was before, I would be fine with that too. I just would have liked them to accept responsibility and use their insurance to cover their mistake. That’s what insurance is for.

So this seems to be an affiliate Call center that directs plumbers vs it been a specific individual. Any random person could show up

So this place is sending “plumbers” who barely say anything when they arrive they just give you a dead stare and then throw out a quote showing price gauging. I’m shocked people like this even exists and get away … they send plumbers based on location so reviews are region specific.

I didn’t use them since their prices are ridiculous and excessively inflated

Used them for a toilet that started leaking at the base. Initial attempt to fix didn't resolve, stood by their commitment to resolve issue and came back two more times to fix issue without extra charge.

I'm really not sure why other people gave these guys negative reviews, I found them very professional, on time, and they got the job done quickly for an affordable price. Highly recommend.

I called Cathy about 2 weeks ago to get a rate for someone to come out to take a look at my toilet. She told me they charged $169 for the 1st 30 mins and $169/hr thereafter. However, when I got my bill, I was charged for a truck service fee and a fee for using a rod. She took off the truck fee when I complained but she said that I only asked for rates and not what it would cost when I originally asked for a guy to come out. This strikes me as not being honest about the intent of getting a price. With such an attitude towards service, I cannot recommend them any less.

Jerry is an amazing plumber. Very happy with the service and price was very reasonable.

I paid $95 to John to diagnosis my sewer gas smell in my house which can be hazardous. He did not provide a diagnosis for what my issue was, mainly gave me a bunch of “maybe it’s this” or “maybe it’s this” or your house is just old and your going to have to replace the whole main pipe through the house resolve the issue. This was all in a span of 15 min and I gave $95 for this service call, so basically was left with more questions than answers. I even started to question my career choice, and thought about going into plumbing business and tell 9 out of 10 people what he said and make a quick $95 in 15 min. On the contrary, with Kennedy Plumbing located in Alsip, they were able to come in and find out what was going on and why I was getting the smell. They found out it was the P trap in the ground and gave a few options and how I can contain the smell until I’m ready to do the repair. Again, I highly recommend Kennedy plumbing!