Best Frozen Pipe Replacement in Chicago IL

I have used their services over the last ten years and not once have I been disappointed with the results, customer service, and options they have provided me with repairs. I highly recommend and will continue to use.

Steve and Justin were the best guys to come out and do the job that I needed done! (I suggest you ask if they're available to do your job when they schedule your appointment). These guys were veeeeeery professional. They didnt mind me watching them do the job. They were both very clean and fast and knowledgeable about their skills. Also this was my first time calling Roto Rooter. I was very impressed by their professional wor . I will call them back when ever i need more work done for sure. ⭐⭐⭐⭐⭐

They showed up same day & were very efficient and professional!

They came out quick and fixed my sewer on a Sunday. The best part was that I wasn’t charged overtime for a Sunday! Give Goode a call.

Hugh has been “our guy” for our 13 unit building boiler for years. We’ve used him for normal maintenance but we also had to completely replace our boiler last year and Hugh came in with a very competitive bid and the work was well done.

I have reached out multiple times for a follow up on kitchen and bathroom work. After they came out and I paid for a service call (which they claim can be applied to the actual work performed) they stopped returning my calls.

We had a pipe burst late on a Saturday night. Our plumber (Alex) was to our house within 45 minutes and was extremely helpful and gave us advice that actually saved us money. We will use Go Rooter for any plumbing needs we have going forward and you should too.

Kavana's and Jemail came promptly after being Contacted! pertaining to 5-Gas Line Connection Leaks (Off/ On Switches)! People's Gas turned Off the Gas-So No Heat!! Kavana's and Jemail came in Fixed the Problems Accurately and Professional and Got People's Gas to turn the Gas back On the Same Day!!! Passed All Test with Flying Colors!!! (5-Stars) + Repaired Mom's Refrigerator!!! All in the Same Afternoon!!! Great Guys!!! If U Want the Job done Right!!! Call Kavana's he and his Team will get the Job Done!!! RLW

Great service

Jeremy did a fantastic job! Very communicative, professional and knowledgeable. The office staff was very responsive and able to get us scheduled quickly. They were such a relief in a stressful plumbing situation. 10/10 would recommend!

John Love and his team quickly stepped in to diagnose and repair multiple breaks in my main sewer line. He and his team were a pleasure to deal with. They were prompt, thorough, and incredibly conscientious of not causing a disturbance to my tenants. The price was fair and the work was quickly completed -including the permit process. John has won himself a customer for life, and I would recommend him to anyone without hesitation.

I thought working with Apex was the best option after reading all the positive reviews, but that was a costly mistake. I called them for two things, to fix a leaky gas shut off valve to our furnace and to install a flue pipe from our water heater out to our chimney

The technician said he couldn't fix the shut off valve and had to use a new one, which was fine. It was a small part and the cost was more than I had expected but I went along with it. The flue pipe is the project that infuriates me more. He said he could do the project and gave me a quote of almost $800. (I'm just going to round up) I thought that would include a liner that would go up our chimney in order to properly ventilate out. He went out to buy more material, came back, and got to work. I gave him his space to work and didn't supervise.

Once he left and I inspected the work, I had instant regret. I had paid for something that looked like a handyman job and did not look professional at all but at least we were safe from inhaling any exhaust.

Today, I had another professional company come out to install a new water heater. They informed me that there is no properly installed liner and that all the exhaust is traveling up and has nowhere to go but to come back down. We have to properly have the chimney lined and then they can install the new tank. So now, I will have to undo the work that the APEX technician did and have it done right. I'm especially infuriated because this is a safety issue. We've been inhaling exhaust for the past three months without even knowing it! I would seriously consider using another company when it comes to issues with furnace and water heaters.

In response to Apex support’s comment:
“Apex took you out of your dangerous situation and can not be responsible for the condition of your water heater or chimney.”

Connecting a flue pipe to an unlined chimney is not fixing a problem and does not take us out of a dangerous situation. Also, I did not blame Apex for the condition of my water heater or our chimney, my comment is about the work itself and service.

Had the technician recommended for me to have our chimney lined first, I would have done that considering it was October and the weather was more suitable for that type of work. Instead your technician had no qualms about moving forward, charged us an inexcusable amount of close to $800 to add a flue pipe to an unlined chimney, which does nothing to fix our problem. (photo attached)

He also said our water heater was a 20 gallon heater and gave me the impression that it was in worse condition than it is. He also said he could install a new water heater (apparently he thought it was OK to install a new heater without a liner) but I had my misgivings about having any additional work done.

Our water heater is actually a 40 gallon, and the new technician Im working with assured me that while our heater is old, it’s a good brand and will fortunately last until we do the proper repairs to our chimney. His words were more or less, if you’re going to do the job, let’s make sure we’re doing it right.

In addition, I would have much rather preferred a phone call or direct message to discuss the matter instead of posting this response publicly, but your customer support decided to follow up on this post instead. Considering that I sent a message directly to your website with my contact info, I find the handling of this unprofessional and will not be recommending your company.

Best Plumbing Serivce !!! Very reasonable price and professional service. Thanks a lot for open communication and making time for my issues. Appreciate your help and the fix ??

We used CJ Plumbing for the building of our new house.
They were neat,clean and prompt. All the work was done according to plans.
They were responsive to 2 problems that occurred and they fixed them to our satisfaction. I would recommend them highly.
Dan G.

Avantel Plumbing installed a new sump pump in my basement and did a great job. Their team was efficient and left the work area clean. I would highly recommend them for any plumbing needs.

Amazing!!!! Not only did Captain Rooter clear out my root infestation that every other company couldn’t do and said that I need a clean out installation and dig up my yard cause the cutter opening was to small and couldn’t clear out line ! Then the Captain Came out and suggested that hydro jetting would clear out line and the roots and I wouldn’t have to dig up anything , So... ok. Let see if this is true , long be hold 2 hours later clean as a whistle they showed me with the camera before and after I was impressed and saved me Thousands on top of that !!!! The real deal hydro jetting saved the day!!! you learn something new every day thanks guys!!

Great service, clean and efficient workers. Problem solved.

Excellent prompt professional service

I have used Ashland plumbing professionally and personally! They are truly amazing people to work with . They are very professional and respond in a timely matter. I worked with Nick and he is a true gem! Not only he fixed the problem that I had but he suggested other things that needed to be done and took care of them.His attitude and professionalism needs to be recognized. I will continue to use Ashland for my business and my personal life. Thank you so much and keep doing what you’re doing!

Diversey Plumbing was very professional. They fixed the leak from the second floor Very efficient and EFFECTIVE plus he didn't rake me over the coals!?We are very happy. Thank you Diversey Plumbing!