Best Tankless Water Heater Repair in Chesapeake VA

The absolute worse!!! The technicians are rude and unprofessional. They serviced my condo community and were shouting obscenities and threatening to leave the residents without water because we asked questions. They promised our main line water leak would be repaired in a day and 5 days later it is not repaired. I wouldn't hire or trust them to repair anything!!!! These positive ratings must be posted by their family members and friends because there is absolutely nothing positive about this company by any means!!! They deserve zero stars!!!

I had called after hours and left a message of what I believed to be the issue at our church property and I received a call back within an hour and a 2-hr window for the next day. Justin called when he was 25-min away and I met him there. He was communicative and on time. He even said it would be a free estimate. What I thought was the issue, wasn't, but he still spent time helping me figure out what it was. Then made sure to help me find the reason our water bill was climbing at a vacant building. He found it. He fixed it. It was a great cost and he had a great attitude. I truly appreciated his help and would call for any plumbing needs.

Jacob came out as we wanted our Septic system inspected and evaluated. He was super helpful and also educational in what he was doing. This left me feeling more reassured and happy with everything.

They emptied the tank and left me with cleaning solutions to maintain it.

Super happy and will be using them again. Highly recommended and all round superstars!

Valentyn was helpful, courteous, and solved the problem efficiently. The company was quick and responsive. Thanks!

Nick was awesome! Showed up early, got right to the root of the situation, shared some advice for some other questions we had. We learned some things that will help us out in the future as well. He was down to earth, really nice, and let me tell am I relieved to get my dishwasher, sink, and washer back. All the reviews I read rang true and im so glad I called. Getting a new faucet and will be calling them again to help us get it installed.

First Class service. Accompanied by knowledgeable techs. No reason to call anywhere else!!! 6 star company!

Came out for a last minute call. Did great work quickly and competently!

Wonderful company and great prompt service anytime and every time. Used them for 4 years now

Eric came for my annual service call and was extremely efficient/professional. He also was my Technician last Fall and I am extremely pleased not only with his work, but also to his attention to detail and explanations of what was done/needed/and recommendations. I continue to be extremely pleased with Russell's Heating and Cooling services!

Harrison has worked on two of our homes over the past several years on various plumbing projects and repairs. As an Interior Designer, I work with lots of contractors. Harrison’s knowledge, punctuality and professionalism keep him on the top of my list!

Great professional plumber. Great communication real down to earth not like these large plumbing companies. Great service great job

Easy to schedule appointment at a convenient time. Service tech called ahead with arrival time. Service was performed quickly and efficiently. I was given the chance to ask any questions I might have. Tech was very professional and overall experience was great.

Very professional work on total bathroom renovation and other plumbing work. Dependable

We have known the Styron family and used their services for over 26 years. Everyone has always been very polite, thorough, and professional. They have done many jobs over the years at our home. We use their spring/fall maintenance program to reduce problems throughout the year. They are a reliable, trustworthy, fair company.

My hot water heater was leaking and they stopped it

Duane not only had the parts I needed, but he took the time to help me understand what I was working with. Very helpful, kind and experienced. I will definitely be coming back.