Best Sewer Line Repair in Chesapeake VA

They came out on short notice, quickly found the problem (hairline crack in cpvc elbow), immediately fixed the problem with parts from the van, then they took some extra steps to confirm there was no wider problem, and offered some recommendations how to clear up some of the impact.

The gentlemen that came out were very friendly and personable.

I would definitely use them again without giving it a second thought.

A++ person and A++ work. What more could a homeowner hope for?

The plumber arrived on time and was very personable. We discussed prices and were able to narrow down the job to specifics since I was 100% sure where the clog was. I appreciated that he listened to me and was able to clear the clog quickly and efficiently.

Thank God for Bruce!
I called 15 companies on a Saturday afternoon and Brown is the only one that answered and he was here within 2 hours. For any septic needs we have in the future, they will always be our first call!!
Thank you so much for everything and for being a really nice guy on top of it all!

Michael & Son was fantastic and were able to come same day for a broken pipe. Jeff was very professional, on time, and fixed the broken hose bib in less than an hour. Very good quality and the cost was reasonable. Will use them again for anything I need.

Prompt and professional

As someone who works in sales and understands the importance of an online review, I hate leaving negative feedback. The business I work for used A1 Plumbing for a pretty major repair that included replacing the lines from the toilets almost all the way out to the city line. A week after the repairs, the toilets began flooding from underneath as well. We called back and set an appointment for a technician to come out. The appointment was set 2-3 days out which was frustrating but I understand that they are a large company with tons of appointments. However, no one ever showed for that appointment. When I called to inquire why it was missed, the person who answered the phone seemed burdened by my call and offered zero explanation. The technician finally came out the day after the missed appointment and replaced a part in the tank of one of the two toilets. Only three days after that, both toilets began backing up again. I called on a Wednesday and scheduled an appointment. They set it for Friday between 3-6 p.m., which was acceptable. However, at 6:35 p.m. that day, I received a call from their technician that he was in Newport News. As a business that closes at 7 p.m., and that being the first call we had received from them that day, that was unacceptable. The technician said they could come the following day between 12-3 p.m. When I called back Saturday morning to confirm the 12-3 p.m. appointment, I was told there was nothing on file and that they would not be able to make it out due to only one technician being on call. Needless to say that we will be taking our business elsewhere. It is frustrating to see after giving a business so many chances.

All I can say is WOW!!! Stephen and Johnny were amazing!!! Very professional, efficient and timely. They truly saved the day for me and my family. We were in desperate need of help and they provided it by fixing our AC issue. Grateful that they were able to fit us in their schedule so quickly! Thank you!

I purchased a home and during my home inspection report the jet bathtub would not turn on which was noted on the home inspection report. As part of the home inspection repairs, Wright Way plumbing was contracted by the seller and on the repair invoice Wright Way plumbing reported that it fixed a loose connection to the jet tub. When I took ownership of the home, the jet tub would not turn on. I called Wright Way plumbing and asked if they could come out and fix the problem that the jet tub wasn't turning on. During the call, I verified that I would not be responsible for the work to remedy the issue (since they had already been paid to fix it) and I was assured that this was going to be the case. When the techs arrived, they were able to turn the jet tub on several times after resetting the GFCI before it again tripped the GFCI. After googling some information on their tablet, the techs pried off the jet tub control panel and concluded that it was a faulty piece and needed to be replaced and that I would have to be charged for the part and labor to replace it once it came in. Separately, during this visit, one of the technicians broke my bathroom pocket door by removing it from its track as he was working on the tub electrical panel. I spoke to John Wright (the owner) that I did not believe I was responsible for the cost of the tub repairs since his company did work on the tub for the same issue for the home inspection. John offered crediting some labor costs towards replacing the control panel but still wanted to charge me for the part and any other labor greater than the original work. Also, John wanted me to take the issue with my realtor who agreed with me that Wright Way plumbing should remedy the problem and after several phone missed attempts between each other, I called John today to get a resolution and plan to move forward with the jet tub and pocket door. Right away, John became unprofessional describing me as a monkey with his hand in a cookie jarand refused to fix the door or fix the original jet tub problem. I terminated the phone call and will move on from this experience. I rarely, if ever, post negative reviews, but this is a case that needs to be communicated to all consumers. I will have to find someone else to actually fix the jet tub and my bathroom door.

I was referred to 911 for a hose bib out back not working. Josh came by and determined pretty quickly it wasn’t the bib, but the shut off valve which he had a heck of a time finding. A quick job turned into making another appointment due to my shut off valve having been cut by the previous owners for some curious reason. Come the day for Josh to come fix it, he’s tied up in another job most of the day, but the home office is keeping in touch with me throughout the day, letting me know it’ll be a later arrival and why which is worth it’s weight for me. I can’t stand being left in the dark on matters involving arrivals. That’s half the reason why I track my packages like a hawk. The professionalism is superb, I’ll be telling everyone to use 911 plumbing.

Thoroughly diagnosed the issue while providing adequate solutions. They went above and beyond to fix the shower that could’ve gotten worse as time went on.

The day after Christmas my drain backed up on the front yard. Mr. Rooter sent Aaron Gill out to unclog it. He was quick and professional and told me everything I needed to do to prevent more problems.

Ok charges for equipment tools used for a job. Separate $150 for a snake for my friend. This is not standard not cool

On time - actually early - and worked quickly and efficiently. The price was more reasonable than others I have employed. Jason was great. Hats off to this firm. I will definitely use them from now on.

We could not be any more pleased with the work that Andrew and Cole did last week! They were both exceptionally talented, kind, and honest. We will definitely turn to Russell's for all our home maintenance and remodeling projects in the future!

Amazing company, showed up for emergency call and had us back up and running in a few hours. Highly recommend!

If you’re looking for high quality service, this is the plumber to call!

Don is fast, professional, and knowledgeable.

He quickly came to diagnose the issue I had with my sink, provided a great quote and not only was able to fix the problem in no time, he gave me info on how to prevent the issue from happening again.

No question I’ll be reaching out to him for more work. I highly recommend PlumbingSolutions for any plumbing needs.