Best HVAC System Repair in Chesapeake VA

The team at FSI is top notch. Every step of the way was amazing. We had them replace a 20 year old heat pump and ductwork. Not only were their prices fair, the quality of work and customer service has been incredible. David went above and beyond when helping us with our needs.
On the day of the install we had David, Dale, and Brian on site. They were efficient, respectful, and hard working.
Following the installation, David has been responsive to follow up questions and event came out to check on the system as a courtesy follow-up.
Bottom line: if you're looking for the best HVAC install in Hampton Roads, go with FSI. You won't regret it!

Wow. I googled plumbers and then scheduled the repair online. This company was very responsive and fast. Seth arrived early and was very professional and polite. He fixed the problem and I'm definitely booking with this company again!!!

Bill and his crew are extremely helpful in repairing my heating/air or plumbing problems. His work is always done properly and at a very fair price. I trust him to repair what needs to be fixed in my home.

The installer was very professional and helpful in my understanding of everything that was good and not so good with my system. I am very pleased with the company overall.

Great attitude in customer service and helpful

Smith & Keene delivered great again! The install for the split system went very well. The employees were professional and kind. I sincerely appreciate their communication and product installation.

Mr Styron was very polite and prompt.

Great staff! Jasmin got back to me exactly when she said she would. Dean showed up shortly after and was very friendly and explained everything. He had Patrick show up to help out replacing my water heater. They worked quickly but very meticulously throughout the job. Never tried to upsale me or pressure me into anything extra. Best experience I have had with any service company in all of Hampton Roads!

They did not have our correct phone number (no attention to detail) and did not bother to ask for the correct one although they had our address correct. They did not introduce themselves (unprofessional) and said there was no gas leak (they checked for a leak WITHOUT pressurizing the system beforehand). We had to tell them REPEATEDLY there was a leak. Once they did it properly, a large crack on a 5ft pipe was revealed. One worker also came into the house to check the fireplace and managed to dirty up the rug with his muddy shoes (thoughtless). The only positive was that they came the day after we called and (eventually) diagnosed and fixed the problem within a few hours.

I always call Bud's first when I have problems with my Air Conditioner. Fast and professional services.

Can do large jobs

James and his partner did an excellent job and did it quickly. They answered all my questions, I can be a royal pain.

Been calling left my number 3 times the owner James and or the general manager Brian does not return calls