Best Bathtub Repair in Charlotte NC

I had a great response from Julian's plumbing. After discovering a wet spot in my front yard, they were the first available to come and investigate the problem. I did some investigative digging and was able to find the leak. They showed up and rather than charge me for a little repair, they gave me advice on how to fix the issue and even gave me a cap, glue, and cleaner for the broken pipe. Very helpful and honest people.

He came out to completely repipe my entire home. He did an amazing job and I barely even knew they were here. He was very polite, patient, and knowledgeable. I even had problems getting my debit card to run, but he helped me make sure it was all done even though it didn't show on his end as paid. Great employee and will definitely use again should the need arises. I'll also be referring them as well.

UPDATE: After getting a personal call from the GM (Cody) and having a lengthy discussion, I'm upgrading my review from 2 stars to 4. The reason is his level of customer service. Because he stands so strongly behind his team and values his repeat customers, I can only appreciate the time he took to call and listen to my side of the issue and let me know the changes he's implemented, so a customer can get the service they request regardless to outcome of the issue at hand.

There was some confusion in the background and the techs thought I'd be happy that they didn't waste my money on a job that wasn't going to fix the problem. They didn't realize that I understood this wasn't a fix. I was requesting maintenance to keep my problem at bay until I can afford the fix.

We've scheduled a new maintenance request and I look forward to more business in the future. Thank you Rapid Rooter.
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As a repeat customer I'm HIGHLY disappointed in the my latest nonservice request. I say non because they never did the job I scheduled. Once every few years I schedule a main line clean out from the main pipe to the street.

This year I'm not sure what was different (maybe staff changes) but when I scheduled the maintenance the woman on the line seemed a bit perplexed about my request but did schedule the work. The problem was Chris tried to diagnose my issue instead of providing the service I scheduled. He kept trying to sell me the camera down the drain (which I would have paid for in addition to the clean out) and never did the work.

I've been in this house for 14years I know the issues, which is why I scheduled a maintenance clean out to keep my issue from becoming a problem until I get the thousands of dollars to fix it. After Chris diagnosed it and refused to do the clean out (which they've done over the past 12 years) they sent Rick out to give me the estimate on other work. However when I asked yet again if he'd do the clean out, he said they'd call Chris back out. But Chris never returned the woman on the phone says, We'll see if we can do that (meaning the clean out). My response was if you look at my records you'll see that you've done this before so why wouldn't you do it now?

I have full time job and need permission to work from home. Waiting on 2 sets of crews to come out is a bit ridiculous (especially since i raced to work when Chris left, then got a call from RR saying a new crew was coming shortly) so I raced back home to receive no service at all and WASTING a work from home privilege.

Now I have to find another company to service me and ask again to work from home. This doesn't make any sense to me. If the professionals think my maintenance clean out is a waste of time for them, they should consider the fact that it's a service I've bee paying for, for years. If only to humor the customer, it should have been done as no harm can come from it. The just lost my money.

The tech that came out to our business was not only on time, but very helpful, knowledgeable and respectful of our clients that were in office at the time. Everything was done in a timely fashion and exceeded expectations.Thank you Adolfo!(Tech#2325)

He is on time, work hard and reasonable price. Thanks a lot.

Recently we had a drain clogging issue out side of my house. We called Roto-Rooters for Drain cleaning service. Technician arrived with in 4 hours and they called every 1 hour and updated us about technician availability. The technician is knowledgeable and he diagnosed the problem in less than 5 minutes and he told me its very common issue and happens to lot of people. He cleared clogge with in 5 to 10 minutes with a power tool. I am happy with the process but only reason why I am giving 3 star is because of there prices. Its very expensive, I paid $520+ with tax for the 10 minutes of work. For small jobs they should price reasonably to make it affordable for small home owners.

And final surprise statement from technician its cleared as of now but it can clogge again anytime soon ?

Honesty is key & they were extremely honest. Will be calling them again.

Very satisfied customer. Scheduled for the next day. Our tech Marcus arrived promptly and resolved the problem—the bathtub is now draining properly. Not too expensive.

They were prompt, courteous, and professional throughout the entire process. Both the time and cost required for the job were accurately predicted. We had no problems and plan to use them again.

Mr. Ward and his team came out to install a new hot water heater, water softener, and a couple of outdoor spigots for us. Would highly recommend using them if you are looking to have quality work done. The owner and his guys were very respectful, professional and most importantly knowledgeable. I really liked the fact that they seem to stand behind their work. Their prices were comparable with the prices of other companies we received.

Had a great experience with them from start to finish. We had an issue with our water heater. It was older so knew it was time to replace. The team at this place came our quickly to assess our old heater and quickly upgraded us to the new ones that heat up quickly. James was especially helpful at explaining how the new system works and it’s benefits. The guys that came out were professional and polite. They came into our home and worked quickly. We really thought it would take longer than it did. They also did a great job at leaving everything better than when they started. Also, not what we were expecting. They whole team seemed to be genuine and caring. The whole process was way better than what we thought it would be like. Truly some nice people working at this place. I don’t usually take the time to write a review on businesses. But really needed to write this one. Because it seems like service doesn’t matter to most companies these days. So recognizing when they do is important.

Joe and Mateo did an awesome job of identifying and fixing a leak through a drywall.

Definitely recommend Presidential Plumbing for all your plumbing needs!

Schedule an appointment and they never called day of or showed!